Reviews
They added a data storage fee and supply/disposal charge
They added a data storage fee and supply/disposal charge that totaled more than the agreed upon service cost. Be aware they add junk charges and fees, they removed them when I saw what they had done. Won't be going back, avoid them they are dishonest.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The GY Collision staff is top notch.
The GY Collision staff is top notch. Not only knowledgeable, but very friendly as well. I will definitely bring my car back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Akil! I'm thrilled to hear that you had a great experience with our Collision staff at Gregg Young Chevrolet. Your feedback about their knowledge and friendliness means a lot to us. We look forward to seeing you again in the future! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
I just purchased my new Chevy Traverse from Gregg Young
I just purchased my new Chevy Traverse from Gregg Young Chevrolet in Omaha, and the entire experience was fantastic from start to finish! My salesperson, Mike Quattrocchi, was absolutely awesome—professional, patient, and genuinely cared about finding the perfect vehicle for me. He made the process smooth, stress-free, and even enjoyable. A big shout-out as well to Andy, the General Manager, who went above and beyond to make sure I was taken care of. He surprised me with an amazing free lunch voucher to the Corvette Café, which sits right inside the dealership—how cool is that? From the great customer service to the friendly atmosphere and the extra touches that made me feel appreciated, this was easily the best car-buying experience I’ve ever had. Highly recommend Gregg Young Chevrolet Omaha, and especially Mike Quattrocchi—ask for him when you go in!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Rory! I'm delighted to hear that you had such a great experience purchasing your new Chevrolet Traverse at Gregg Young Chevrolet. Mike and Andy truly exemplify our commitment to exceptional customer service, and it's wonderful to know they made your journey smooth and enjoyable. I truly appreciate your recommendation, and we look forward to welcoming you back for your next visit! Enjoy your new Traverse! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Thank you for your fantastic review, Rory! I'm delighted to hear that you had such a great experience purchasing your new Chevrolet Traverse at Gregg Young Chevrolet. Mike and Andy truly exemplify our commitment to exceptional customer service, and it's wonderful to know they made your journey smooth and enjoyable. I truly appreciate your recommendation, and we look forward to welcoming you back for your next visit! Enjoy your new Traverse! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
My experience up front was ok with Ernie.
My experience up front was ok with Ernie. Problem is the communication between the sales and finance depts. Thier GY Cert and GY Plan were not fully explained. Thus, NOT giving ALL the info needed on these products. Long story short, buy your own protection program. Gregg Young Chevrolet has a Very low approval rate at 2.1. Buy a car somewhere else. I would like to advise my sales guy to work for a real car dealer. He deserves better than Gregg Young.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. I appreciate your feedback regarding the communication between our sales and finance departments. It's important to us that our customers fully understand all available options, including our GY Cert and GY Plan. If you would like to discuss your experience further, please feel free to reach out to me directly. Your insights are valuable, and I appreciate you taking the time to share them. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
They worked have to get me into the truck I was looking
They worked have to get me into the truck I was looking to buy and helped me after the sale to get truck set up to go home thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Thomas! I'm glad to hear that our team at Gregg Young Chevrolet was able to work hard to get you into the truck you were looking for. It's our pleasure to ensure everything is set up perfectly for you. I appreciate your feedback and look forward to seeing you again! Safe travels with your new truck! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Not the worst dealership I’ve been in… But definitely far
Not the worst dealership I’ve been in… But definitely far from the best. Very far….. If you’re interested in a sales process from 1995 that takes multiple hours even when you walk in knowing the exact vehicle you want (including the stock number) and don’t even negotiate price this is the place for you. Who has time to waste 3 hours in a single financial transaction? This transaction was cash…. So you can’t even blame the finance decision. Everything from the warranty info on a laminated sheet that was previously photocopied 800 times to the old “let me talk to the manager” trick was seriously outdated. I suppose if you are 65 and up and looking to join the rest of the retirees in corvettes club you may love it but for 90% of the buying population we expect better…… it’s 2025
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Robert. I understand your concerns about the length and style of the sales process, especially when you already knew the vehicle you wanted. At Gregg Young Chevrolet, we aim to make the buying experience efficient and in line with what today’s customers expect. Please feel free to contact me directly so we can discuss this further. Your satisfaction is important to us. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Very helpful, efficient and timely, everyone was
Very helpful, efficient and timely, everyone was professional, not pushy like other dealers and explained everything in detail
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, thank you for your wonderful review! I'm thrilled to hear that you found our team at Gregg Young Chevrolet to be helpful, efficient, and professional. We strive to provide a no-pressure environment and ensure our customers are well-informed. We appreciate your feedback and hope to see you again soon! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
I had a great experience purchasing from Erick.
I had a great experience purchasing from Erick. Everyone was super easy to work with and the pricing was reasonable. Loving my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Mistie! I'm thrilled to hear that you had a great experience purchasing your new car from Erick and found our team easy to work with. I appreciate your feedback on our pricing as well. Enjoy your new vehicle, and we look forward to seeing you again at Gregg Young Chevrolet! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Top of the line experience and great conversation 100% of
Top of the line experience and great conversation 100% of the time! I was well informed about the whole process and greeted at the door with respect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Christopher! I am happy to hear you had a top-of-the-line experience with us at Gregg Young Chevrolet. It's great to know that our team kept you informed and greeted you with respect throughout the process. We look forward to seeing you again soon. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
The agent and service was good.
The agent and service was good. The only issue I had was the recommendation of cabin and air filter both for 140.00. That seemed excessive to me and I purchased on Amazon for 33.00 and installed in less than 10 minutes.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Kel. I'm glad to hear that you had a good experience with our agent and service at Gregg Young Chevrolet. I understand your concern regarding the recommendation for the cabin and air filter. We always strive to provide transparent pricing and value for our services. If you have any further questions or want to discuss this matter in detail, please feel free to contact us. We appreciate your input! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com