Reviews
Write a reviewHorrible.
Horrible. Truly pathetic for the reputation GM had to be so untrue to their standards. I?m so dissatisfied with GM. Ever since 22000 miles mt truck been running horrible enigune light coming on and off running and jerking changed all the lifters still having same issues changed to premium gas to put in and still same results and GM want make it right abd I?m paying a heavy note. It?s truly pathetic
Horrible.
Horrible. Truly pathetic for the reputation GM had to be so untrue to their standards. I?m so dissatisfied with GM. Ever since 22000 miles mt truck been running horrible enigune light coming on and off running and jerking changed all the lifters still having same issues changed to premium gas to put in and still same results and GM want make it right abd I?m paying a heavy note. It?s truly pathetic
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team has acknowledged this review.
Everyone was professional via phone and in person.
Everyone was professional via phone and in person. Got my SUV worked on and completed quicker than expected. Vehicle is working great. Dealership always very clean. Very pleased, again! Thanks COURTESY! ?
Everyone was professional via phone and in person.
Everyone was professional via phone and in person. Got my SUV worked on and completed quicker than expected. Vehicle is working great. Dealership always very clean. Very pleased, again! Thanks COURTESY! ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Benita! We truly appreciate your kind words and are thrilled to hear that you had a great experience at Courtesy Buick GMC of Lafayette. We're glad your SUV was completed quicker than expected and is running great. We look forward to serving you again in the future! Sincerely, Court Williams, cwills@courtesy-group.com
Called Courtesy Motors concerning my oil light, they took
Called Courtesy Motors concerning my oil light, they took care of it right away the same day. I pretty much panic of the light saying 0% oil life. 🥰🛢🥰
Called Courtesy Motors concerning my oil light, they took
Called Courtesy Motors concerning my oil light, they took care of it right away the same day. I pretty much panic of the light saying 0% oil life. 🥰🛢🥰
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience! We’re glad to hear that we could take care of your oil light issue promptly at Courtesy Buick GMC of Lafayette. Your peace of mind is important to us, and we appreciate your trust in our service. Don't hesitate to reach out for any future needs, and we look forward to seeing you again! 🛢️😊 Sincerely, Court Williams, cwills@courtesy-group.com
service appt with vic mouillet
it was an excellent process, from making the appointment to picking up my car. could not have gone any better. thank you, Vic! marty
service appt with vic mouillet
it was an excellent process, from making the appointment to picking up my car. could not have gone any better. thank you, Vic! marty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marty, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Court Williams, cwills@courtesy-group.com
My Courtesy Gmc service
Great perfect outstanding service they did a great
My Courtesy Gmc service
Great perfect outstanding service they did a great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Court Williams, cwilliams@courtesyautomotive.com
Owner
Always awesome service at Courtesy GMC! Ray Landry and Victor are fantastic.
Owner
Always awesome service at Courtesy GMC! Ray Landry and Victor are fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Court Williams, cwilliams@courtesyautomotive.com
JanetStJulien982@gmail.com
I went in for oil and filter change. That was great.I also went to the dealership store in the facility, I was asking the guy for help. He ignored me and went on the help a lady that came after me. I just walked out and went to wait for my vehicle.
JanetStJulien982@gmail.com
I went in for oil and filter change. That was great.I also went to the dealership store in the facility, I was asking the guy for help. He ignored me and went on the help a lady that came after me. I just walked out and went to wait for my vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Court Williams, cwilliams@courtesyautomotive.com
jamesatrahan@yahoo.com
The service was very very good. It was done in a timely manner.
jamesatrahan@yahoo.com
The service was very very good. It was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share with us, James! The goal of the Courtesy Buick GMC of Lafayette team is to ensure a painless and enjoyable service process for each of our clients. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Court Williams, cwilliams@courtesyautomotive.com
Car repairs
Have another issue to be resolved . Hopefully the process doesn?t take to long.
Car repairs
Have another issue to be resolved . Hopefully the process doesn?t take to long.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Court Williams, cwilliams@courtesyautomotive.com
service
Mr. Ray always takes care of me very friendly and knowledge.
service
Mr. Ray always takes care of me very friendly and knowledge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase