Lexus of Tucson - At The Automall

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Sales
Service Closed

Lexus of Tucson - At The Automall Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2004

At Royal, our friendly, highly knowledgeable staff is ready to help you find the perfect Lexus for you from our large inventory of new and used models. Our dedicated staff can help you find the perfect vehicle for your needs with non-commission sales staff, 72 hours buyback, and clear hassle-free pricing. Whether you have A+ credit or have experienced some bumps in the road we have the right solutions for you. Visit Lexus of Tucson located at The Auto Mall for all your vehicle needs.

...


"Part of the Royal Automotive Group - The Dealership that's Different!"

"Part of the Royal Automotive Group - The Dealership that's Different!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 9, 2017

    After I enter my info sale people keep email me and calling me. I think they are desperate want to get sales

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 11, 2017

    Bought a great program vehicle with low miles and excellent condition. Good price and good trade in for my vehicle. Joli was great to work with in all... phases of the deal!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • November 19, 2014

    This is my first Lexus purchase and I will definitely recommend Lexus of Tucson. Excellent communication from Todd and Pam from day one to the end. They... worked with me since I don't live in Tucson and had to travel to purchase my RX350. Thank you for such an awesome experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 23, 2017

    We purchased a certified pre-owned NX from this dealership in Tucson. Everything went extremely well. Joli our salesperson made all the necessary arrangements... for our purchase. My husband drive the car back to Texas and she even had a large snack bag and water bottles to take with him on the trip. The car was for me and joli sent roses with him! Nice touch :))). This was the car we wanted with low mileage and the buying and financing process was very easy. We had attempted to purchase a car from a Lexus dealership in California and it was it was a very poor experience. All is well that ends well because we ended up at Lexus of Tucson Automall!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2016

    December 2016 Todd was very easy to work with. He found the car I was looking for and worked with me on the deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the feedback! We are so happy that Todd was easy to work with and very accommodating too. If there is anything else that we can do to he...lp you in the future, please come back and see us again!

  • 5.0 out of 5
    December 21, 2016

    Jolie did a great job. After a 3 minute interview she knew exactly what type of auto we needed and what kind of deal we wanted. 20 minutes later the deal... was done. All went well. Jolie exceeded our expectations. Will strongly recommend her to our friends. A. Guevara MD

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy that you had a wonderful experience with us at Lexus Auto Mall! Joli is absolutely amazing, and she will go above and beyond for all o...f her customers. Please do come back and see us if there is anything else that we can do for you!

  • 5.0 out of 5
    December 10, 2016

    Just purchased our second certified Lexus and again pleased with professional service. Salesman was knowledgeable and very helpful making deal easy. Technical... briefing was helpful and business/finance person was professional with never a hard sell on aftermarket products.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the feedback!! We are so happy to hear that you had a wonderful experience with us! We really try to go above and beyond for all... of our Lexus customers. We never, ever, hassle or pressure you into anything. We want to make sure that you get everything you want in your vehicle! If there is anything else that we can help you with, to come back and see us again!

  • 5.0 out of 5
    August 27, 2016

    In a nut-shell, we are a working family. Had to sell one of our vehicles in 2013 to help ends meet after the recession made both the wife and I unemployed.... Aimee Miller and Ken Demski went the extra mile to help us get into another vehicle and solve our transportation issues. After 3 failed attempts with other dealers I was ready to give up but, Lexus of Tucson came to the rescue. Great people that genuinely cared. Next vehicle will be from these folks. Big time THANKS!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so very sorry to hear about that. The recession was a terrible, terrible time. But we could be happier that Aimee and Ken were able to help you... out as much as possible. They are really great people to work with and we are very lucky to have them in the Royal Family. We want you to walk away feeling great, especially with your new/used car! At Royal our customers come first, always! If there is anything else in the future that we can help you with, please come back and see us again. We are always here to help and answer as many questions as possible. Thank you again for the feedback and please enjoy your car!!

  • 5.0 out of 5
    August 21, 2015

    Great experience, no pressure from professional sales and support people. Highly recommend the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the feedback!!!

  • 5.0 out of 5
    August 18, 2015

    They were truly interested in helping me buy the vehicle I wanted for my wife... not just to make the sale, but to meet my needs and make it work out as... best as possible.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback!! We try our best to make sure that we help you out as much as possible! We always want you have a wonderful exper...ience.

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