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The Highline Group

(337 reviews)
Visit The Highline Group
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(978) 427-6601 (978) 427-6601

Reviews

(337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Highline Group from DealerRater.

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Great buying experience for such large investment

No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — Hanaa made the process easy and pulled alittle magic for finance payment duration, thank you Hanaa Quick and clear communication (email or in-person) No games Jimmy was a professional and polite salesperson Attentive to customer's needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

One word, AWESOME!! 🚘

I bought many cars in my life. This one was the most fun to purchase very easy all around would do it again tomorrow!! AWESOME Kevin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The team at this dealership are top notch...

Everyone is friendly and they all provide a high level of customer service. I’ve boughtv2 cars from them and they will always be my first stop should I be in the market again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

From start to finish overall great experience the team his is friendly knowledgeable and just give you the sense that they are good people. Starting with timely response for a vehicle I found on cars.com to getting me financed with the right deal and ending with getting plates on and driving away a great experience. High line will be my go to car shop for years to come and will be gladly recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Trusted local,sales,service

It’s been almost 5 months since I bought my car. Very pleased with my purchase, I wanted to buy a car from a dealership local. I heard many good things about this dealership, it made you feel pretty comfortable let me take a few cars overnight which was really helpful. I put my faith in their reputation and so far very pleased I would buy another car from them again. But I felt I could’ve gotten a little better deal they didn’t move a whole lot. I feel Confident that they would stand by their vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My dealership for Life!!!

My sales representative, Jim, was very responsive to e-mails and phone calls. • The purchase went smoothly and quick. It started with a 30-minute chat about the car and Negotiation, then a short test drive, followed by 40 minutes dealing with my ins. company (waiting for them to fax rmv1 form). The whole purchase was done within 2 hours. The next day I had to call Jim for my running board he told me to bring it back. I got there handed my keys to Tony had it back in 5 minutes. I found my lifetime dealership and will be sending all my friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Really good and helpful. I get the car I was looking for!

Overall they have a great customer services and very helpful.They goes above and beyond to help me get the car that I was looking. They deserve 10 stars or more . I would highly recommend to my families and friends to come back for this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer services and very helpful!!!

We went to few dealers to look for a car, they are not helpful as High-Liner Motor Group. The Salesman and finance Idrissa's are so helpful and excellent. I would recommend High-Liner Motor Group to a families and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Satisfied customer

First time purchasing a vehicle here and the service is excellent by salesman(jimmy). Not just him but all the staff's too. Highly recommended. A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very courteous, friendly and professional.

We went to High-Line Motor Group to look at a very specific vehicle, which we test drove and did not like. However, when we arrived the Salesman had asked us some questions around what we were looking for, and apparently he was listening to what we told him. He had another vehicle pulled out for us to test drive and sure enough, we ended up purchasing that vehicle. We felt very comfortable with the staff there and had no issues wrapping up the sale. If you do not like sales pressure, then this is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.