Skip to main content

The Highline Group

(337 reviews)
Visit The Highline Group
Sales hours: 9:00am to 5:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(978) 427-6601 (978) 427-6601

Reviews

(337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Highline Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Backing Up the H-L 60 day warranty

After I bought my PT Cruiser I was very excited. But then was dissapointed, when it didn't pass inspection in NH. I called Jim Bouras, and he told me to bring down the list. So, the next day I did and my car was fixed that morning by Tony! Saving me $139 in a bill repair in NH! Thank you for making my car buying experience worry free. I will be back to H-L to buy my 3rd car-repeat customer. Gary Miller 12/15/17

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So helpful and friendly!

Walking in to High Line is like going over to an old friend’s house! Everyone is eager to help and make sure you find exactly what you’re looking for. Service was efficient and friendly. I’d definitely return, but I probably won’t need to because my car is so great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

I’ve been to a lot of delearships, they were able to understand my situation as well as work with me to get the vehicle that I wanted. They were very personable and open minded. Very patient as well. I will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Relaxed and pleasant

Was a great experience to deal with the staff. Answered questions gave me a good idea on how the car works. Got paperwork in easy fashion for quick n easy registration. Thank you very much is a pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good Service and Sales team. Car needed a better inspection.

Jim, Greg and Charlie were great with helping finish the sale and upfront about any issues with the car - 2011 Subaru Forester. Being a first-time buyer, I thought the process was going to be difficult, but the team was great. The car needed some work, which they completed prior to me taking possession of the vehicle. I did not like that the company they used to detail the car. The company fully detailed the engine and this caused a belt squeak for a couple weeks. Then not even 30 days from taking possession of the car, the battery died. And I had to pay $100 deductible for replacement. This is less than the full cost of the battery, but I have not even owned the car 30 days or used a full tank of gas. Again, I really appreciate the team and help they provided, but I'll have to chalk this up to a learning experience for the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Very good people Greg is who helped me and he is awesome. Very informational and when I had a problem he was on top of it and that is what I appreciate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership, great people!

My experience with this dealership was a great one. The people were extremely nice and very helpful. Jim messaged me back right away and worked with me on the price of the vehicle and Hanaa in finance was amazing. She worked so hard to get me the best deal. She knew I was a first time car buyer and explained everything to me thouroughly. Everyone was very down to Earth and accommodating as well. Felt more like hanging out with a friend than buying a vehicle! I highly recommend this dealership and I love my new Nissan Murano!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent buy

Charlie and Jimmy provided and excellent service in finding the right vehicle for my son and were very fair in their pricing. It took a week to locate the right car for us and they both were extremely comunitive through the entire process. Highly recommend that anyone looking for a particular vehicle to stop by and talk with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service!

Greg was very easy to work with. I spent most of an afternoon looking at and test driving various vehicles with him and it was an enjoyable experience. He is very personable and in addition to "car talk" we had a number of good conversations. I'm very happy with the car I bought and feel I got a decent deal too. The place is clean and well kept. The owner obviously takes pride in his establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was a great dealership I'll recommend it to friends

They worked hard to get me approved on a loan ! And were very nice people ! They answered any questions we asked ! And seemed honest !great dealership !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.