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Pioneer Trucks

(92 reviews)
Visit Pioneer Trucks
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
(585) 438-6137 (585) 438-6137

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pioneer Trucks from DealerRater.

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Absolutely great experience with pioneer trucks.

Absolutely great experience with pioneer trucks. They made my day fast and very easy. I would definitely recommend anyone to these guys. Thanks again Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went in and got my son his very first pickup truck!

Went in and got my son his very first pickup truck! The salesman, Mike, was super helpful and transparent the whole time. Would suggest Pioneer to anyone looking for a used vehicle and to support a small family business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I can’t recommend Pioneer Trucks enough.

I can’t recommend Pioneer Trucks enough. They took care of me at a moment’s notice! Ask for Mike or Kris and they’ll do whatever they can to help you throughout every step of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Greg! Happy to help.

Right from the jump, Mike answered every question I had,

Right from the jump, Mike answered every question I had, made me feel comfortable, and didn't pressure me into making a deal. If you're looking for a hometown business to trust for a vehicle, look no further than Pioneer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad we could help, Kelly!

I was very pleased, they had the car I wanted, and were

I was very pleased, they had the car I wanted, and were located fairly close to me. They had car ready for me to try and trading my other car went well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly, no pressure sales. The buying process was...

Very friendly, no pressure sales. The buying process was enjoyable and stress free. Highly recommended dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service!!

I recently purchased a 2019 dodge caravan with Justin. He was the best! Wonderful customer service. Definitely knew what he was doing. Even called and handled the insurance issues for me! He Definitely went above and beyond and I couldn't be happier with my purchase:) 100/10 would recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealership is a JOKE

These jokers don't respond to emails or return calls. Was fully motivated to buy a truck but could get zero info on features or even a call back on the availability. Jim is an absolute clown and blatantly lied in the add. Avoid at all costs!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Clowns

Absolutely horrible. This place was the best for many years. Now with new management it's gone to xxxx. Don't recommend this place to anyone. Shady and untrustworthy. Stay clear

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Pioneer is awesome!

Pioneer is a wonderful dealership. The customer service is the best around. The staff is willing to work and help you with every aspect of your vehicle purchasing needs. Great staff and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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