Reviews
Write a reviewVery Satisfied
We bought a 2004 Jeep and drove all the way from PA to get it. We weren't able to get there the day I called on it and there were a few people looking at it but not real serious. We told Chris that we were coming up the next morning so he put the vehicle on hold for us, no deposit required We decided to buy the Jeep and take it home that day. We found the spare tire was low on air and it was fixed within 5 minutes. The staff was great and very easy to work with. A couple things needed to be repaired that we found after getting the Jeep home so we called them up, set a date to bring it up which we did on our way to Niagara Falls. 2 days later we returned and all was fixed. Mike and Matt in the Service dept. were great and very patient with us as we asked numerous questions. They were very knowledgeable and took care of every question we had. They were great. We wouldn't hesitate to go buy another vehicle from them, even if they are 80 miles from home. Great job everyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS AGAIN GUYS ... IT WAS A PLEASURE MEETING YOU IM SO GLAD YOU HAD A GREAT EXPERIENCE AND I KNOW YOU WILL HAVE LOTS OF FUN IN THE JEEP THANKS CHRIS AND PIONEER STAFF!!!!!
Best car buying experience to date
Went to another dealer down the road who gave me the run around for over a week.. walked into pioneer, talked to Chris and left completely satisfied in about an hour! Great team at pioneer trucks, very friendly and easy going, will definitely recommend to others and go back in the future. I LOVE MY JEEP! Thanks all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS JORDAN!!!!! HAVE A GREAT SUMMER WITH THE TOP OFF OF YOUR SWEET WRANGLER !!! THANKS AGAIN CHRIS AND PIONEERTRUCKS!!!!!
Completely satisfied!
Completely satisfied with a Porsche that I purchased from chris back in March! Very low pressure, straight forward and very fair. I've been buying from dealerships throughout the country over the past 30 yrs and hate the slippery fast talk that most are known for. Not here though. Very respectful, sincere and honest. Gave a very fair trade value and priced his vehicle very reasonable. I will be buying from chris from now on! Anyone that is reading this, do yourself a service and check pioneer trucks out first before you go any where! You will see the car buying experience doesn't have to be horrible. Thank you chris and staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS SCOTT !!! HOPE YOU HAVING FUN WITH THE PORSCHE IT WAS A PLEASURE TO MEET YOU AND YOUR WIFE THANKS AGAIN SEE YOU ON THE NEXT ONE!!!!! THANKS CHRIS & PIONEERTRUCKS
Great Experience!
I found Pioneer by searching for a particular car online but was not sure if I wanted to make the long drive to go look at it. I live in Oswego and it's a hour and 45 minute drive but I'm sure glad I made the trip. From the moment I stepped onto the lot I was impressed by the dealership. Chris was very helpful and always made sure I was satisfied every step of the way. Most people don't trade back in years but I was looking for a cheaper car and the 2009 Taurus I looked at was definitely what I wanted. Chris gave me a great price on my trade and made the whole buying process very smooth. He truly is an asset to the car sales business and I would not hesitate to go back to him the next time I'm looking for a car or truck. Thank you Chris!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks josh i appreciate the business enjoy the taurus THANKS AGAIN CHRIS AND PIONEERTRUCKS!!!
Awesome experience
We stopped on a whim last Saturday to look for a truck and once we met Chris and drove the truck we were interested in we made the deal! It was that easy and painless working with Chris...he was polite, considerate of what we were looking for and looking to pay. I really like that you deal only with Chris, there is no running back and forth between sales people and getting a bunch of confusing numbers and there was absolutely no pressure...it was straight forward and quick. We would most definitely send anyone to Chris that is looking for a good vehicle, fair price and an painless buying experience...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU AL AND KIM!!!!hope you love your new ram it was a pleasure meeting you both thanks again chris and pioneertrucks!!!!
To me there is no other dealerships!
well i have bought 4 vehicles from chris in last 2-3 yrs and i wont go anywhere else! he is by far the best to deal with, still waiting for him to find me my next truck! i send everyone i know to him and everyone has great experience there. YOU THE BEST CHRIS, BETSY AND CREW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS GREG!!!! as always happy to be of service to you we appreciate your business thanks again from chris and pioneertrucks!!!!
Great place to buy used vehicles
My Husband and I purchased a 2011 Jeep Grand Cherokee a few months ago and love it so much. We had one minor issue with it but they did work with us to get it fixed. We will for sure come back to Pioneer when my husband is looking for a truck. Love how Chris isn't a pushy sales person like most car dealerships. We have told several people to come to Pioneer when looking for a used vehicle. Thank you for the great vehicle.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS MIKE AND KRISTINA GLAD ALL IS GREAT WITH YOUR JEEP !!! THANKS AGAIN CHRIS AND PIONEER TRUCKS!!!
F-150% Satisfied
Purchased my 2012 Ford F150 Crew Cab from Pioneer Trucks 2 weeks ago. My family and I have been extremely happy with our new truck. The buying experience at Pioneer was excellent. Good quality vehicles, knowledgeable, easy going, reasonable pricing, and flexible are how I would describe Pioneer. I have recommended Pioneer to several people including my boss who is in the market for a SUV. Pioneer will be the first dealer we check when it is time for my family to get new vehicles. Thank you Pioneer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANKS GEORGE!!! means a lot to me to know your happy with the new truck i look forward to doing business with you again in the future thanks for telling your friends about us and for your great review i appreciate it more then you know thanks again chris and pioneertrucks!!!!
Very Satisfied Family
Chris made our truck buying experience a breeze! We traveled ALL over the area for many many weeks to all the dealerships and couldn't find a deal that even came close to what he offered! We have had the truck for just about 2 years with absolutely no problems. Our son bought his 1st car from Chris and is already planning on going back for another ... this time a truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THANKS JAELYNN!!!!glad you had a great experience hope to help your son out with the truck asap !!!! thanks again chris and pioneer trucks
Excellent long distance purchase !
Spoke with chris about his truck on the phone and by email since we were 4 hours away. He made the whole process so easy and was excellent taking care of our semi hurried needs. Got there and it went smoothly and the truck is amazing !! No regrets and very happy :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks heather!!! i knew hector would love his new raptor !!! enjoy it!! thanks again chris and pioneertrucks