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Pioneer Trucks

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pioneer Trucks from DealerRater.

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Return customer

We just bought two trucks from Chris at Pioneer Trucks. Highly recommend this dealership. No pressure, beautiful vehicles, clean and great quality. Chris is very easy to deal with, no pressure and very knowledgeable and helpful. We will go back next time we are shopping for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS CURT AND CAROL!!!!! hope to be able to help on the next truck!! enjoy your trucks thanks chris and pioneertrucks

EXCELLENT BUYING EXPERIENCE

We've bought multiple vehicles from Chris @ Pioneer - Easy, no stress buying process - They go out of their way to help you out and get you the vehicle you want to be in - I would highly recommend Chris and Pioneer Trucks - High quality vehicles & a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you ....adam and amanda always a pleasure helping you find the right vehicle to suit your needs !!!! hope u guys love your new tahoe!!!! chris and pioneer truck sales

GREAT PLACE TO BUY A TRUCK

i just picked up a suv from chris at pioneer .... this will be our 6th car/truck that we have purchased great dealer,great people,great vehicles,great service... my husband and i will never shop elsewhere thanks chris and staff for another wonderful suv!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you !!!! glad to hear we are doing a great job for you and your husband!!!hope to help you with that 7 th vehicle thanks again chris pioneer trucks!!!

GREAT CUSTOMER SERVICE

I JUST GOT MY MALIBU THROUGH THE AVON STORE CHRIS WAS GREAT TO DEAL WITH NO PRESSURE AND I GOT A GREAT DEAL !!!! I WENT TO ALOT OF NEW CAR DEALERSHIPS AND THEY JUST DONT OFFER THE CUSTOMER SERVICE THAT IS SO IMPORTANT IN TODAYS WORLD.... IM SO HAPPY WITH MY NEW CAR IVE ALREADY SENT 2 OF MY FRIENDS TO TALK TO CHRIS AND 1 OF THEM HAS BOUGHT A CAR AS WELL THANKS CHRIS AND PIONEER TRUCKS YOU WILL HAVE MY BUSINESS IN THE FUTURE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

hi kim glad your loving your car and thank you for sending your friends over id love to pay for your next oil change as a token of my gratitude thanks again!!! chris pioneer trucks

Examine Cars Well.....

Well they were in a hurry to sell the vehicle, which I get they are in the business to make money. But I bought a lemon. Returned it twice to the service shop I think they just bandaided it to get me out of the 30 day window. I took it to my regular mechanic and he has no idea how it even passed inspection?!?! Of course when I brought it back to them they didn't agree... I guess if your going to buy something go thru it real well is all.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

hi peter id like to help you out on any issues your having I'm glad you brought this to my attention and i will discuss this with my service dept. please give me a call at 585 226 8321 so we can resolve any issues that you are having sorry that you had a experience that wasn't satisfying id like to try and make it right one way or another thanks again chris pioneer trucks

I am super satisfied

The staff is great. Besty the pretty girl that handles the paper work is ACES! I had a decision on my loan in hours and they had the silverado ready the next day! I would go back here so far no problems!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you g unit!!! I'm sue this comment made betsey blush a bit !! we appreciate your business thanks again chris and pioneer trucks

Return Customer ;)

Chris Bill has always been wonderful to work with. We have always driven away happy! He is also there for any needs we have. I have purchased 4 trucks from Chirs and have never had an issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

thanks jamie and dan !!!! we will see you on the next one!!! thanks again!!! chris

Great place to buy a car!

Both Chris and Kris are very personable and helpful. They want to help in any way possible and go out of their way to make sure the customer is happy. Any questions or concerns they are more than happy to help with. The buying process was quick and easy, I had my car the same day. I couldn't beat the interest rate they found me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you katie !!! we appreciate your business.... chris and kris(from our victor store) and pioneer trucks!!!!!

Proud Tundra owner

I bought my first vehicle at Pioneer. My second and third as well. Chris went out of his way to find the perfect truck for my needs. I was impressed by the same day delivery too. That makes the car buying experience exciting. I'm very happy with the all around dealing with Pioneer and would recommend you stopping in before you buy somewhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks tom g ... I'm glad to have earned your business it means a lot to me to have sold you your first car and to been able to keep your business with us through the years!!!! THANK YOU TOM!!! from chris and pioneer trucks

Hassle Free !!!!

Purchased a mustang , it was a very easy and painless car buying experience. It's a great car and a lot of fun to drive . Thanks Chris!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks 08 gt glad you are enjoying that mustang thanks again... chris and pioneer trucks