BUYER BEWARE!! Make sure you double check the carfax/Vin number when purchasing from the dealership!!! This dealership advertised the price and car features incorrectly. Then when I brought that to the sales/GM (BRAD) he was very rude and immature and actually encouraged me to write this review! He said I was trying to strong-arm him because I wanted to understand why they advertised a different price. So here are the facts I found when dealing with this place: - price on their (dealer’s) website AND cars.com both showed the same advertised price (I have screen shots of all!!). However, when I questioned this with the sales rep he claimed those were all wrong and that the price was $2000 more than the price. - advertised as an Audi Premium Plus trim... upon my own VIN search, it was only a Premium - you will have to constantly call if you have questions. The reps are EXTREMELY slow and never returned my calls. I have purchased our last three cars from dealers outside of my state and have NEVER experienced anything like this before. Not sure how they received the rating that they did under Brad’s management. He’s terrible!!! Definitely not customer friendly at all!!o
This is truly "Sad" that someone from 1,000s miles away would use reviews to try and get a lower price. THANK YOU to all the 1000's of NECC Guests that have a wonderful experience and come back for multiple vehicles and send family and friends.
Pat and Brian are the BEST- this place is awesome!
Wow!! I had the best experience with everyone at Northeast Car Connection-all I can say is Wow and thank you!! Everyone was so friendly - it was an easy and relaxed process, they were so attentive, we ate some pizza, took a test drive, had some laughs, talked about the money and I walked off the lot with the car I spotted when I arrived - it took some magic on Brian’s end because my credit isn’t so great but they worked with me and worked hard to get me in my new car - which I LOVE!! I was a little nervous and worried about how it would go today , since i never bought a car on my own before but Pat was really patient and thorough. He has a really welcoming way about him and this was such a pleasant experience! I wasn’t expecting it to be so great, but I plan to refer anyone I know looking for a car to head right on over to Northeast Car Connection - and ask for Pat!!!
Great Place, Great people
I was referred to NE car connection and was not let down. I was able to work with Pat Daly. He made us feel comfortable and worked with us the whole way. He kept us in mind when the perfect vehicle came in and fit us perfectly. I will definitely go back to upgrade or buy another vehicle.
Pat was awesome. He made my trade in so easy had the car waiting when I pulled up. Pat I say again AWESOME!!! Thank you
Aaron was kind, polite, knowledgeable, respectful. I just bet he is one of your best sales consultant. He was very helpful. I would do business with this dealership again a would recommend you to anyone.
Everything was great, while working with the staff there. They ensured that all my needs were met and they worked diligently to guarantee quality service. My sister was able to walk out with the car that she wanted. She was extremely happy and pleased with the service she received.
Car has major defects
Bought a Camry with aftermarket fuel tank installed. Consumes too much gas. Went back to them twice and they told me to go to some other dealer.
Trying to get them to buy back their car .
I was very disappointed in the service this time after buying a car in the past. It came out that I was over charged $10,000 for a car I can't get out of now.
Arrive and got introduce to Arron Torres who was super helpful an friendly. Listened to our needs an wants an worked on accommodating it. Highly recommend going here an seeing Arron he will get you what you want and fit your budget. He was very honest an made sure we were getting the best deal
Bought a car there a week ago and enjoying it! Runs and drives awesome! It was pleasure to work with Humberto ! He is the best! My recommendation!!! ??
Kate, Thanks for the kind words. Great to hear that you are happy with your purchase. Here at NECC our goal is to give all our customers exceptional service. So glad that Humberto was a pleasure to work with. Holden