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Ray Skillman Mitsubishi West

(2,261 reviews)
Visit Ray Skillman Mitsubishi West
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 17 awards
2022 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (317) 708-3941 (317) 708-3941
Used (317) 708-3801 (317) 708-3801
Service (317) 810-9355 (317) 810-9355

Reviews

(2,261 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Skillman Mitsubishi West from DealerRater.

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Always great customer service.

Always great customer service. Professional , respectful , was able to get in and out as requested

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff appreciates your business and kind words. We look for to being here in the future for all your automotive needs. Thank you for sharing your thoughts and time. Terry Hannel Sales Manager

This is a top notch dealership.

This is a top notch dealership. Always pleasant experience when i'm there. Kerri in service department is very professional, timely and courteous

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kerri and I appreciate your kind words and for you take your time, sharing this review. We look forward to seeing you again. Thank you for your recommendation. Its means ,the world to us. Thank you Terry Hannel

Cookies and Great Customer Service!

Cookies and Great Customer Service! It was easy to schedule my appointment online and even though I arrived 10 minutes early, they were ready to go. In the waiting room they have fresh baked cookies, coffee, tables to work at and chargers. I got out an hour after I got there—ahead of schedule since I showed up early. The customer service was top notch from Nick Faires. Will definitely return to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always get expert care for my Mazda CX-5 when I come for

Always get expert care for my Mazda CX-5 when I come for an oil change. I appreciate how everything is carefully checked and I can see a video of what is being checked in my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to let us know how we did. We hope you have a great day!

Crew went the extra mile to work out issues.

Crew went the extra mile to work out issues. Result was great. Will return again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad that, we were able to solve the issues. Our staff appreciates you kind review. We hope to see you again. Thank you Terry Hannel Sales Manager

This was my second time coming to this dealership.

This was my second time coming to this dealership. Even though it's a little further, it's worth the drive. The customer service is fantastic. My only complaint is that I asked for the tire pressure to be checked and they rotated the tires, but half way home, I realized the pressure indicator light was still on. It's not enough to have to drive back to fix! But honestly, I appreciate how friendly the front staff is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wendy, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nice and helpful advisor.

Nice and helpful advisor. Wonderful experience. Very comfortable environment. I feel I can trust the establishment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! Have a great day!

They are always very eager to serve you and take care of

They are always very eager to serve you and take care of any issues that arise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Gmannan, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

The service at Ray Skillman Westside Mitsubishi is

The service at Ray Skillman Westside Mitsubishi is excellent. Everyone is courteous, knowledgeable and the service is well done! Many thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words towards our staff. We truly appreciate your business and hope to continue our relationship. Terry Hannel Sales Manager

Have bought 2 cars from this dealership and both times

Have bought 2 cars from this dealership and both times very good experiences. The sales dept worked with us to provide a new car when our car broke down when we were out of town.They went out of their way to get us a new car quickly. The service dept. is exceptional. Very friendly and helpful in describing what work was done on our maintenance visits. Nice waiting room and we love the cookies!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and every opportunity to assist with your automotive needs. Please allow us to continue to assist . Thank you Terry Hannel, sales manager