Courtesy Toyota of Brandon

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 12:00 AM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 12:00 AM
Tue 7:30 AM - 12:00 AM
Wed 7:30 AM - 12:00 AM
Thu 7:30 AM - 12:00 AM
Fri 7:30 AM - 12:00 AM
Sat 7:00 AM - 7:00 PM
Sun Closed

Reviews

4.6
795 lifetime reviews. Includes reviews of Courtesy Toyota of Brandon from DealerRater.com
  • Chad to the rescue!!!!

    I was broken down in downtown Tampa(flooded) so i called my service advisor Chad, he was so helpful and very understanding of my situation , He se...

    Dealer Response

    Brandi, Thank you for your positive review of Courtesy Toyota of Brandon. I am happy to hear that Chad was able to go above and beyond for you and...


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    I was broken down in downtown Tampa(flooded) so i called my service advisor Chad, he was so helpful and very understanding of my situation , He sent a tow truck to help me and a shuttle van to pick up my son from school ( that i was on my way to get when the problem occured),. This type of service is rare and should be noticed.He went above and beyond and this is why i use Courtesy Toyota and Chad for all my service needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    11 people out of 11 found this review helpful. Did you?
    Dealer Response

    Brandi, Thank you for your positive review of Courtesy Toyota of Brandon. I am happy to hear that Chad was able to go above and beyond for you and your family. If there is anything we can do for you in the future please let us know. Chris Seminaro, General Manager, 813-580-5246


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  • After a twenty year plus relationship with this dealership,
    September 30, 2017

    After a twenty year plus relationship with this dealership, I found out today that they sold me what I thought was a brand new set of Michelin LTX...

    Courtesy Toyota of Brandon

    Thank you for taking the time to write a review of our dealership. I am disappointed to hear that you were not satisfied with our service team. I ...


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    After a twenty year plus relationship with this dealership, I found out today that they sold me what I thought was a brand new set of Michelin LTX M/S2 tires for my Tacoma in January of 14'. Turns out the tires had been sitting around since 2012 and now have dry rot and will need to be replaced soon, I'm in the last stages of the yellow warning chart now. Only 30K miles on them and they said there is nothing they can do for me and the dry rot is normal. Maybe this is normal and normal procedure for a car dealership but I thought I was buying brand new tires and I was not and they never said a thing to me, Sears clued me in and maybe just maybe two years would make a difference. It was in their Brandon shop just 4 weeks ago and had a tire rotation, they said nothing about any dry rot or that they would need replacing soon. If your thinking about buying something from this dealer, please think again, if this isn't deceptive, then I don't know what is. 20 years plus with these guys and this is how they will treat you. I am beyond discouraged and disappointed. That is the world we live in today, cheat your neighbor and customer. 😢

    Does not recommend this dealer
    Came in for service or repair
    Courtesy Toyota of Brandon

    Thank you for taking the time to write a review of our dealership. I am disappointed to hear that you were not satisfied with our service team. I also apologize for any miscommunication that has occurred and any discouragement you feel. Please contact me at your earliest convenience, in an effort to hopefully rectify this situation and hopefully regain your trust. Debbie Melton, Customer Relations Manager, 813-865-1165


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  • Waste of Time

    Made an appointment for scheduled service for my Avalon. Was planning to wait at the dealer for the service. After arriving was informed wait ti...

    Dealer Response

    John, We appreciate your feedback. We apologize for any inconvenience you experienced during your visit and if you would like to speak with me fur...


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    Made an appointment for scheduled service for my Avalon. Was planning to wait at the dealer for the service. After arriving was informed wait time will be at least two hours as they were busy. Not pleased, but was willing to wait. Asked them to check out the engine idle while the car was in the shop. Unfortunately they could not as they did not have a technician available. Apparently the scheduled maintenance appointments are not with a technician. Decided to leave and go to another dealer as would like service from a Toyota trained technician.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, We appreciate your feedback. We apologize for any inconvenience you experienced during your visit and if you would like to speak with me further about your service experience, please contact me at your convenience. Debbie Melton, Customer Relations Manager, 813-865-1165


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About Our Dealership

Dealer on Cars.com since December 2008

Courtesy Toyota of Brandon is the best new, used & Certified Pre-Owned dealership in South Florida, serving the Tampa, Brandon, and greater Tampa Bay area. Shop our Toyota Lease, APR & Financing incentives, specials & deals today! We also offer great rates on used cars & used trucks. Our auto financing options are vast and you can get pre-approved on a loan in seconds. We also offer a world-class auto service center, repair & maintenance shop with the best discounts and coupons all available online. SERVICE DEPARTMENT IS OPEN UNTIL "MIDNIGHT" MONDAY-FRIDAY FOR YOUR CONVENIENCE.

""Your Happiness is our Bottom Line!""