Reviews
Adam had amazing customer service was easy to work with and made our experience a great one!
Adam had amazing customer service was easy to work with and made our experience a great one!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Why we bought at Horne Mazda .We were looking for a Mazda because of their reliability record and safety rating. Working with Tyler in sales , Chad in supervision and Bear in finance was a breeze. From the first conversation they were straightforward and honest about pricing and took the time to explain every detail. They went above and beyond to make sure we were completely comfortable with our new car . In a world of AI and online buying this service was a breath of fresh air. We look forward to having our car serviced at Horn’s award winning service team. Horne Mazda receives our highest recommendation. If you need a new car ask for Tyler or Chad in sales or Bear in finance .
Why we bought at Horne Mazda .We were looking for a Mazda because of their reliability record and safety rating. Working with Tyler in sales , Chad in supervision and Bear in finance was a breeze. From the first conversation they were straightforward and honest about pricing and took the time to explain every detail. They went above and beyond to make sure we were completely comfortable with our new car . In a world of AI and online buying this service was a breath of fresh air. We look forward to having our car serviced at Horn’s award winning service team. Horne Mazda receives our highest recommendation. If you need a new car ask for Tyler or Chad in sales or Bear in finance .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’d like to give a big shout out to Troy for being so helpful and addressing the issues with my car. He took the time to actually listen and understand the problem I was experiencing and was able to properly relay that to mechanics to solve the issue. I usually dread having to bring my car in for service but Troy made it a pleasant experience and I really appreciate the consistent communication and attitude he brought throughout the whole process.
I’d like to give a big shout out to Troy for being so helpful and addressing the issues with my car. He took the time to actually listen and understand the problem I was experiencing and was able to properly relay that to mechanics to solve the issue. I usually dread having to bring my car in for service but Troy made it a pleasant experience and I really appreciate the consistent communication and attitude he brought throughout the whole process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisors are very nice specially Armando Corella he answer all my questions about my car.
Service advisors are very nice specially Armando Corella he answer all my questions about my car.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Troy in service is fantastic. I have been coming here for 5 years. Each time he is always the best. Promote or give him a substantial raise. Do not loose him.
Troy in service is fantastic. I have been coming here for 5 years. Each time he is always the best. Promote or give him a substantial raise. Do not loose him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Troy was very nice and helpful when I went in for my oil change and inspection.
Troy was very nice and helpful when I went in for my oil change and inspection.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I’ve never bought a car from the dealership, but I’ve used service department several times now for my 2024 CX 30 turbo and they always do an excellent job. I get a video of the inspection in my service agent, Bailey Konicek is always very friendly, polite, and professional. Keep up the good work!
I’ve never bought a car from the dealership, but I’ve used service department several times now for my 2024 CX 30 turbo and they always do an excellent job. I get a video of the inspection in my service agent, Bailey Konicek is always very friendly, polite, and professional. Keep up the good work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant purchasing experience. Friendly staff, knowledgeable and helpful employees. I'm very happy with my experience
Very pleasant purchasing experience. Friendly staff, knowledgeable and helpful employees. I'm very happy with my experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience with Brian at Horne Mazda Brian Lewis was professional, patient, and very helpful throughout my Mazda CX-30 purchase. He answered all my questions, communicated clearly, and made the process smooth and stress-free. I truly appreciated his honesty and support. Highly recommend working with Brian!
Great experience with Brian at Horne Mazda Brian Lewis was professional, patient, and very helpful throughout my Mazda CX-30 purchase. He answered all my questions, communicated clearly, and made the process smooth and stress-free. I truly appreciated his honesty and support. Highly recommend working with Brian!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! After a little of back and forth with a competing dealer, we contacted Horne to see if they could make the process much simpler and beat the deal we were going back and forth on with the other dealership. They definitely came through, making it so easy and pleasant to purchase the car. No haggling, just straightforward communication from a very pleasant team, who always made sure our questions were answered. Lio and Chad were always responsive and helped make it an easy decision where to buy the car. When we arrived, the car was ready and everyone was so kind and cheerful and congratulating us, making us feel even more welcome. Fast forward to the final paperwork process with Tory, which was quick and easy, without any of the typical pushy, anxiety inducing moments you get in finance. Since it was late on a Friday, the only thing I feel we missed out on was going over all the features inside the car and how to use them. The team at this dealership really delivered during the sales process.
Wow! After a little of back and forth with a competing dealer, we contacted Horne to see if they could make the process much simpler and beat the deal we were going back and forth on with the other dealership. They definitely came through, making it so easy and pleasant to purchase the car. No haggling, just straightforward communication from a very pleasant team, who always made sure our questions were answered. Lio and Chad were always responsive and helped make it an easy decision where to buy the car. When we arrived, the car was ready and everyone was so kind and cheerful and congratulating us, making us feel even more welcome. Fast forward to the final paperwork process with Tory, which was quick and easy, without any of the typical pushy, anxiety inducing moments you get in finance. Since it was late on a Friday, the only thing I feel we missed out on was going over all the features inside the car and how to use them. The team at this dealership really delivered during the sales process.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car