Horne Mazda

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 6, 2020

    I just worked with Josh Allen at Horne Mazda and he helped me buy my dream car! My first new car in 10 years and I was extremely anxious walking in the... door. He took the time to get to know me and find out what was important to me going into the purchase, so he could best address all my concerns and make the process a smooth one.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Melissa, Thank you so much for your kind words!! I am so glad Josh was able to help you with the purchase of your new Mazda!! Car buying can be stress...ful and I am so happy Josh was able to make the process smooth. Thanks for allowing us to earn your business, please reach out if we can be of any further assistance. Take care and congratulations!! Kylor Messmer General Manager Horne Mazda kmessmer@hornemazda.com 480-763-1000

  • 5.0 out of 5
    December 23, 2019

    Kahi and his sales manager and finance made everything real easy for us. We already know what we wanted but the team at Horne Mazda made it easier then... possible! Highly Recommended!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Corry, Thanks so much for allowing us the opportunity to earn your business! I hope you are loving your new vehicle and look forward to seeing you ...again soon. Take care, Kylor Messmer General Manager Horne Mazda kmessmer@hornemazda.com 480-763-1000

  • January 9, 2017

    Very nice very attentive if I could get it serviced in my new job transfer I would have purchased it

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 21, 2019

    One of the worst dealership experiences I've ever experienced. Their leasing manager is insulting and doesn't really seem like he's in it to make a deal... with the customer. My brother and I came to the dealership to see the options of their lease deals, thinking its the end of the year, they might be able to make a great leasing deal for us on a 2019 Mazda 3. Our trade value was about $1500 to $2000 at other dealerships we visited, Mazda came in $2000 lower than everyone else. We gave the associate our target monthly payment for a lease of $200. Their leasing manager came back to us with a minimum $400 payment where as other dealerships were coming in at around $300 to start negotiating. Not even in the same realm. It almost seemed like they were trying to have us buy the car instead of lease it. When we told him that this is $200 more than what we wanted, he tried to get all the exact details of how we purchased our trade in and basically try to make us feel stupid for even trying to lease one of their prestigious Mazdas. At the end of the conversation, he could have said something to the effect of - This is the best we can do, I'm sorry. But instead he said - It sounds like you got a champagne taste on a beer budget. Super insulting. Mind you, a 2019 Mazda 3 is in the same price realm as a 2019 Honda Civic and the Honda was giving us more realistic lease options than what Mazda was giving us. And they sure didn't make us feel insulted when the deal couldn't get there.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2019

    Spoke with Kahi back a month and a half ago and I expressed myself multiple times I was months out of looking at the vehicle and he was not putting pressure... on me to buy at all. Instead he was very helpful of helping me choosing a car and color and trim. Very informative and respectful! ASK FOR HIM!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, thanks so much for the kind words! I am so glad Kahi was able to assist you and hope you are loving your new vehicle. Thank you again and take c...are! Kylor Messmer General Manager Horne Mazda kmessmer@hornemazda.com 480-763-1000

  • 5.0 out of 5
    December 15, 2019

    Josh and the team at Horne Mazda in the Tempe Autoplex were nothing short of AMAZING!!! My husband and I came looking for a simple commuter car and found... what we were looking for. Josh was not pushy or aggressive with his approach and this made the car buying experience quick and very easy. Thank you Horne Mazda!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for your kind words! Please don't hesitate to reach out if we can assist with any future vehicle needs! Kylor Messmer General Manager H...orne Mazda 480-763-1000

  • 5.0 out of 5
    December 13, 2019

    Loved the Staff! Kahi and Kylor played a big role why we bought from there dealership. We did have a budget in mind but Kylor and Kahi put us on the perfect... vehicle and I fell in love right away. Made everything really easy for us!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Lynette, Thank you so much for allowing us to earn your business!! It was a pleasure working with you and I am glad to hear you're loving your vehi...cle! Please don't hesitate to reach out to me if I can assist you with anything else. Thanks again and happy holidays! Kylor Messmer General Manager Horne Mazda 480-763-1000

  • 5.0 out of 5
    December 1, 2019

    Loved how Kahi and Alex treated my husband and I. Really helpful and the best deal in town! Really transparent and helpful with everything! Highly Recommended!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stephanie, Thanks so much for your review! I appreciate the opportunity to earn your business and that you enjoyed our transparent purchasing proce...ss. Please do not hesitate to reach out to me or my team directly for any future vehicle needs. Happy holidays! Kylor Messmer General Manager Horne Mazda 480-763-1000

  • 5.0 out of 5
    November 19, 2019

    Kahi was an amazing salesman! Showed us what car we needed to be on at my payment and also explained in every details all the features of the vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much, Amy! I am glad Kahi was able to assist you in finding a vehicle that fit all your needs. Thanks for allowing us to earn your busin...ess and have a wonderful holiday season! Kylor Messmer General Manager Horne Mazda 480-763-1000

  • 5.0 out of 5
    November 16, 2019

    I'm a really tough customer and have been grinding Kahi and the managers for weeks but in town they are THE best pricing! Kahi's efforts to follow up with... me and making sure I'm available to come down is outstanding! Looking for the best price, Horne without a doubt will supply it!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Travis, Thank you so much for your review! I am so happy to hear Kahi was able to assist you during your visit to Horne Mazda. We truly appreciate ...your support and hope you will reach out to us for any additional vehicle needs. Thanks again! Kylor Messmer General Manager Horne Mazda 480-763-1000

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