Camelback Ford Lincoln

I had heard from friends that bought new cars/pickups from this dealership that were very satisfied with the experience, so this was the first one tha...t I went too. The receptionist lady introduced me to Kyle Slade, Sales Representative. We sat down and discussed what I was looking for, an F-150 with certain features. He made some helpful suggestions and we quickly settled on one that fit me best. He found a truck that most closely met my requirements and we went for a short drive. I had not intended to buy anything that day, but I was interested to see what kind of deal I could expect. Kyle skillfully guided me through the process, speaking with various members of the Camelback team. Every one was friendly and professional and we arrived at a deal that I felt was one I could handle. I'd like to thank Kyle and the Camelback team and I will definitely recommend this dealership to my friends

Great and fast service. Employees were very friendly and worked in a timely manner.

On this visit we Felt the service rep was condescending and it was a bother to him to have to wait on us. Said they have to keep the car for a week b...efore they could diagnose. We told them the error code and a rental is covered under our warranty but they could not give us one until it was diagnosed by Fords. So we were without a car for 5 days. Previous issue; We had previous work done that was covered under warranty but had to pay for it because the service dept said it’s not their problem.