Camelback Ford Lincoln

I have had nothing but great service from Camelback Ford Lincoln since I moved to Arizona. I moved here in December 2019. Took my Lincoln Continental... to them by recommendation of a friend. I must say they are top notch in customer service and delivery. So, it was without question that I sought them for the purchase of my next vehicle. I cannot be more pleased with the help and service they have provided in getting me into my new Ford Raptor. The time they took in setting everything up and making my transition go without a hitch was awesome. I highly recommend them to all my friends.

One of the best car buying experiences I've had, and that says a lot since I've purchased so many vehicles in my lifetime. Collin is a great salesperson... to work with here. He knows his products very well, is educated in the car buying process, and will get straight to the point with pricing. There wasn't really any back and forth back and forth when it came to the pricing which is great! I will be buying my next car from him and sending everyone that needs a car his way.

I had a bad experience at another dealership so I decided to try Camelback Ford on my way home. Eric Steffes greeted me and ultimately the whole dealership... bent over backwards to get me the car I wanted at a fair price.

My husband and I couldn't be more pleased with Eric Steffes' salesmanship and thoroughness in selling us a 2020 Ford Ranger XLT. It was replacing a truck... bought new in 1986 which had no extra features (no power steering/windows, no ac, not even a radio). To say the least, we were overwhelmed by the Ranger. Eric was very polite and easy to talk to, encouraging us to ask questions which made us feel comfortable and at ease during the whole process. We first spoke to Eric over the phone. He listened intently to what we wanted and had the perfect truck in mind. This was no easy task since the Covid-19 virus was going strong and the Ranger we were looking for was not readily available at most dealerships. He went over the details and features, even sending us an excellent customized video he made himself pointing out the features he spoke to us about along with other videos and pictures. He calculated the price for the truck as well as the financing (which took me a while to understand), a very good deal on both. We decided to buy the truck which included driving from San Diego, California to Phoenix, Arizona for the purchase (the Ranger we wanted could not be found in California). Eric was waiting for us when we arrived, smiling and genuinely pleased to meet us. He had the paperwork all ready and we went over everything we spoke about on the phone. Here is where we really were impressed. He did not rush to close the sale in order to look for potential new buyers as many salesmen tend to do. He spoke clearly and distinctly, something us older people appreciate. We were not familiar with a lot of the details and features and he took the time to actually show them to us when we checked out the truck, rather than just speak about them leaving us wondering how they actually work or how they are activated. This proved to be very helpful; we needed that extra personal care and information. At the end, Eric told us to contact him anytime if we needed help with anything. This was very reassuring for us. Needless to say, we were very pleased with our purchase, it made our 4th of July just that more special. Did I mention he had a great since of humor? We laughed a lot! Thank you for hiring him, he is definitely a people person and it was a pleasure doing business with him. Sincerely, Magdalena Ritayik

Awesome car! Great experience! Rick Silverman is the best~always! I am on my 4th car purchased from Camelback Lincoln and Rick. Michael Vu, JP, and... Ryan in the service department are always so friendly and accommodating too. Check them out!

From the beginning Eric S. was awesome. He understood what we were looking for and our budget. He did not waste any time with useless options. He followed... up with us every step of the way. Thank you Eric.

Peter is ALWAYS so helpful and professional. He is very knowledgeable and quick to handle all your questions and concerns. Very grateful for the prompt... and courteous assistance .

Raul was excellent. Upbeat and informative. He sold me a car I am happy to own. I am pretty sure that if I was drowning, Raul would save me. He's that... good.

Shawn Sims or Shaun Simms his real name, is the rudest, unprofessional sale "manager". He will not help to correct a problem with cars they sell. He... is only looking to make his commission. Stay away from this dealership, they will waste your time with back and forth, make you wait hours and hours to get any type of answer. There are lots of other dealerships in the area. STAY AWAY..!! the headache is not worth the cheep deal you THINK you are going to get.

Raul was a bright light in a very rough experience with Camelback Ford. I had many setbacks and problems that I encountered during my time buying a vehicle... at Camelback Ford, and was at my wits end with the newest problem that had arose. Raul's professionalism and eagerness to help me through the problem in a timely manner was much appreciated. I will never recommend Camelback Ford to anyone - but Raul should get the praise he deserves! Thank you Raul.