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Jaguar Land Rover West Chester

(48 reviews)
Visit Jaguar Land Rover West Chester
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (610) 612-9104 (610) 612-9104
Used (484) 653-6884 (484) 653-6884
Service (484) 653-5076 (484) 653-5076

Inventory

See all 184 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2016.
At Jaguar Land Rover West Chester we take customer satisfaction seriously. From your first test drive to the ongoing care of your vehicle we will consistently exceed your expectations.

Reliability and honesty are two of the most important characteristics that you expect from a car dealer. That's exactly what you'll find at Jaguar Land Rover West Chester.

Our experienced sales staff is ready to help you with all of your vehicle needs. We encourage you to browse our online inventory and call or visit us today. We're looking forward to doing business with you!

Service center

Phone number (484) 653-5076

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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we ended up purchasing our truck at this dealership and

we ended up purchasing our truck at this dealership and the experience was very good

we ended up purchasing our truck at this dealership and

we ended up purchasing our truck at this dealership and the experience was very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went to dealership on range rover that was advertised

Went to dealership on range rover that was advertised dealership wants $20 k over asking sticker price not cool wasted my time

Went to dealership on range rover that was advertised

Went to dealership on range rover that was advertised dealership wants $20 k over asking sticker price not cool wasted my time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealership contacted me quickly.

Dealership contacted me quickly. I asked for additional information and they got back to me in a timely manner. Very professional

Dealership contacted me quickly.

Dealership contacted me quickly. I asked for additional information and they got back to me in a timely manner. Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Poor customer service and management.

Poor customer service and management. Service department is lacking communication. Had very unfortunate experience with my sale transactions.

Poor customer service and management.

Poor customer service and management. Service department is lacking communication. Had very unfortunate experience with my sale transactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The experience was excellent.

The experience was excellent. Ali Camur could have not been anymore thorough and accommodating. We look forward to our relationship with Land Rover West Chester. All staff were wonderful.. Thank you for such a great experience!!!

The experience was excellent.

The experience was excellent. Ali Camur could have not been anymore thorough and accommodating. We look forward to our relationship with Land Rover West Chester. All staff were wonderful.. Thank you for such a great experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a Certified Pre Owned from this dealer from out of

Bought a Certified Pre Owned from this dealer from out of state. The car pretty much sold itself, I did all the research to confirm it was right car for me. I drove same year and model locally to confirm choice. Only thing the dealer had to do was process paperwork. Their contact with me was always after I reached out to them. Terrible follow up, no proactivity and never confirmed that I understood the process and each step. For a $75k car, really bad service, likely because I was out of state, so no chance for Service revenue or future sales.

Bought a Certified Pre Owned from this dealer from out of

Bought a Certified Pre Owned from this dealer from out of state. The car pretty much sold itself, I did all the research to confirm it was right car for me. I drove same year and model locally to confirm choice. Only thing the dealer had to do was process paperwork. Their contact with me was always after I reached out to them. Terrible follow up, no proactivity and never confirmed that I understood the process and each step. For a $75k car, really bad service, likely because I was out of state, so no chance for Service revenue or future sales.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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We picked up our brand new 2020 Land Rover Defender from...

We picked up our brand new 2020 Land Rover Defender from JLR West Chester today. The entire process, not ideal these days because of the general shortage of cars and semiconductors right now, was seamless, transparent, and honest, thanks to our great salesperson, Michael Johns. MJ found me a highly sought-after model, and still managed to give me a better price than I had seen anywhere. More so, he did this all over text message, which is such a good way to buy a vehicle. MJ has everything arranged, and I just showed up to quickly sign and pay, and off I drove! MJ even arranged transportation from Philadelphia to the dealership. Truly above and beyond. Thank you, MJ and the team at West Chester Land Rover. We love our new Defender.

We picked up our brand new 2020 Land Rover Defender from...

We picked up our brand new 2020 Land Rover Defender from JLR West Chester today. The entire process, not ideal these days because of the general shortage of cars and semiconductors right now, was seamless, transparent, and honest, thanks to our great salesperson, Michael Johns. MJ found me a highly sought-after model, and still managed to give me a better price than I had seen anywhere. More so, he did this all over text message, which is such a good way to buy a vehicle. MJ has everything arranged, and I just showed up to quickly sign and pay, and off I drove! MJ even arranged transportation from Philadelphia to the dealership. Truly above and beyond. Thank you, MJ and the team at West Chester Land Rover. We love our new Defender.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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E pace

new car e pace. excellent vehicle. all department personnel treated me warmly. no pressure. went to the dealership just looking and came home driving. thoroughly impressed.

E pace

new car e pace. excellent vehicle. all department personnel treated me warmly. no pressure. went to the dealership just looking and came home driving. thoroughly impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Purchase

��. You guys made my purchase great. Really appreciate the ease of the deal. ��. You guys made my purchase great. Really appreciate the ease of the deal.

Great Purchase

��. You guys made my purchase great. Really appreciate the ease of the deal. ��. You guys made my purchase great. Really appreciate the ease of the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very direct & responsive internet sales experience

Very direct & responsive internet sales experience. Still working with them on a used car purchase and hoping we can work something out. Nice folks!

Very direct & responsive internet sales experience

Very direct & responsive internet sales experience. Still working with them on a used car purchase and hoping we can work something out. Nice folks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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