Reviews
we ended up purchasing our truck at this dealership and
we ended up purchasing our truck at this dealership and the experience was very good
we ended up purchasing our truck at this dealership and
we ended up purchasing our truck at this dealership and the experience was very good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went to dealership on range rover that was advertised
Went to dealership on range rover that was advertised dealership wants $20 k over asking sticker price not cool wasted my time
Went to dealership on range rover that was advertised
Went to dealership on range rover that was advertised dealership wants $20 k over asking sticker price not cool wasted my time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dealership contacted me quickly.
Dealership contacted me quickly. I asked for additional information and they got back to me in a timely manner. Very professional
Dealership contacted me quickly.
Dealership contacted me quickly. I asked for additional information and they got back to me in a timely manner. Very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Poor customer service and management.
Poor customer service and management. Service department is lacking communication. Had very unfortunate experience with my sale transactions.
Poor customer service and management.
Poor customer service and management. Service department is lacking communication. Had very unfortunate experience with my sale transactions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The experience was excellent.
The experience was excellent. Ali Camur could have not been anymore thorough and accommodating. We look forward to our relationship with Land Rover West Chester. All staff were wonderful.. Thank you for such a great experience!!!
The experience was excellent.
The experience was excellent. Ali Camur could have not been anymore thorough and accommodating. We look forward to our relationship with Land Rover West Chester. All staff were wonderful.. Thank you for such a great experience!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a Certified Pre Owned from this dealer from out of
Bought a Certified Pre Owned from this dealer from out of state. The car pretty much sold itself, I did all the research to confirm it was right car for me. I drove same year and model locally to confirm choice. Only thing the dealer had to do was process paperwork. Their contact with me was always after I reached out to them. Terrible follow up, no proactivity and never confirmed that I understood the process and each step. For a $75k car, really bad service, likely because I was out of state, so no chance for Service revenue or future sales.
Bought a Certified Pre Owned from this dealer from out of
Bought a Certified Pre Owned from this dealer from out of state. The car pretty much sold itself, I did all the research to confirm it was right car for me. I drove same year and model locally to confirm choice. Only thing the dealer had to do was process paperwork. Their contact with me was always after I reached out to them. Terrible follow up, no proactivity and never confirmed that I understood the process and each step. For a $75k car, really bad service, likely because I was out of state, so no chance for Service revenue or future sales.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We picked up our brand new 2020 Land Rover Defender from...
We picked up our brand new 2020 Land Rover Defender from JLR West Chester today. The entire process, not ideal these days because of the general shortage of cars and semiconductors right now, was seamless, transparent, and honest, thanks to our great salesperson, Michael Johns. MJ found me a highly sought-after model, and still managed to give me a better price than I had seen anywhere. More so, he did this all over text message, which is such a good way to buy a vehicle. MJ has everything arranged, and I just showed up to quickly sign and pay, and off I drove! MJ even arranged transportation from Philadelphia to the dealership. Truly above and beyond. Thank you, MJ and the team at West Chester Land Rover. We love our new Defender.
We picked up our brand new 2020 Land Rover Defender from...
We picked up our brand new 2020 Land Rover Defender from JLR West Chester today. The entire process, not ideal these days because of the general shortage of cars and semiconductors right now, was seamless, transparent, and honest, thanks to our great salesperson, Michael Johns. MJ found me a highly sought-after model, and still managed to give me a better price than I had seen anywhere. More so, he did this all over text message, which is such a good way to buy a vehicle. MJ has everything arranged, and I just showed up to quickly sign and pay, and off I drove! MJ even arranged transportation from Philadelphia to the dealership. Truly above and beyond. Thank you, MJ and the team at West Chester Land Rover. We love our new Defender.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
E pace
new car e pace. excellent vehicle. all department personnel treated me warmly. no pressure. went to the dealership just looking and came home driving. thoroughly impressed.
E pace
new car e pace. excellent vehicle. all department personnel treated me warmly. no pressure. went to the dealership just looking and came home driving. thoroughly impressed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Purchase
��. You guys made my purchase great. Really appreciate the ease of the deal. ��. You guys made my purchase great. Really appreciate the ease of the deal.
Great Purchase
��. You guys made my purchase great. Really appreciate the ease of the deal. ��. You guys made my purchase great. Really appreciate the ease of the deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very direct & responsive internet sales experience
Very direct & responsive internet sales experience. Still working with them on a used car purchase and hoping we can work something out. Nice folks!
Very direct & responsive internet sales experience
Very direct & responsive internet sales experience. Still working with them on a used car purchase and hoping we can work something out. Nice folks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase