Lexus of Towson

4.7
(140 reviews)

Reviews

4.7
(140 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Huntley Duhaney is a great salesmen

I had a great experience and a knowledge sales person and I am very pleased with the car I purchased. I would recommend Huntley to my family and friends if looking for a car.

Dealer response

Thanks for the review! We're happy to hear that our team was knowledgeable and nice to work with. Happy driving in the new car, from your friends at Lexus of Towson.

5.0

Great service

Received service right away. So far my vehicle has been operating pretty good. Professional, polite & friendly advisor who was very helpful throughout the appointment.

Dealer response

It is great to hear this feedback, thanks, Karen! We're glad that the team delivered a seamless experience, we appreciate your kind words.

5.0

Always great service

My service was once again handled by Brandon Scott. Always a pleasure to work with, especially with issues that require special attention. He remains on top of what’s going on. A good guy. Ask for him.

Dealer response

Hi Bill - Thank you for the five-star review for Lexus of Towson! It is fantastic to read that Brandon continues to deliver reliable service. We are thrilled to share your kind regards with him. Until next time, happy travels!

5.0

My day at lex

My advisor was Brandon Scott he did d an amazing job with assisting me He was polite and knowledgeable and the service at Lexus was fantastic and I was in and out

Dealer response

Tameka, we are thrilled that you had such a positive experience with Brandon and the team! Thank you for choosing Lexus of Towson and for sharing your feedback. Drive safely until we see you again!

5.0

Lexus

Stephen Polo was wonderful in assisting us with buying our vehicle ! He gave us the best advice and care . Keep up the good work

Dealer response

We're happy to hear Stephen made sure you had a five-star experience with Lexus of Towson. Thank you for the kudos and we wish you many safe and happy miles in the new ride!

5.0

Excellent experience.

My experience was excellent. Ms Monique was an excellent service agent. She took care of all my needs. I will be returning to. The dealership in the future.

Dealer response

Rosalind, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Monique. Drive safely, and we hope to see you back again at Lexus of Towson!

5.0

RX-350 purchase

My buying experience with Lexus IS Towson was wonderful. George did a great job of letting me see the full inventory of cars with the colors and options I wanted. He was also very thorough in going over all the new features of the Rx-350. I would highly recommend this dealership for the great support and buying experience.

Dealer response

Lou, thank you for the great review! We are so glad to hear that you found the right vehicle working with George and the Lexus of Towson team. Drive safely in your new Lexus RX 350, and enjoy it! We hope to see you back again down the road!

5.0

Thoughtful

Before owning a Lexus, I drove a BMW. Never receiving any consideration and being treated like I am just a woman is the reason my I did not choose another BMW, not to mention expense. Brandon at Lexus of Towson is thoughtful, honest and courteous. I feel taken care each and every time. And I appreciate that so much.

Dealer response

Kecia, thank you for the great review! We want the most for each of our guests, and it means a lot to hear that this has been reflected in your time working with us. We appreciate your support and are wishing you many safe and happy miles down the road! - The Lexus of Towson team

5.0

Lexus of Towson: Great Car, Great Customer Service

Great car and outstanding customer service from the day I purchased my Lexus from Lexus of Towson until the present. Just had my 30,000-mile maintenance, which covered so many services. It’s great to know that my car is in good hands and safe to drive, My service rep, Brandon, was very helpful as was the staff member, who provided me with door-to-door, round-trip shuttle service.

Dealer response

Debbie, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Brandon and the Lexus of Towson team. Drive safely, and we hope to see you back!

5.0

Awesome experience!

Andrew is awesome! He takes great care of me and my vehicle every time . I highly recommend this dealership and Andrew. Terrific experience. Thank you!

Dealer response

Thank you for the review! We are glad to see that Andrew was helpful and nice to work with. We appreciate your feedback and we'll see you again next time.

Read all 140 reviews