Lexus of Towson
Lexus of Towson Hours
About Our Dealership
Lexus of Towson has been an Elite of Lexus dealership for nine years in a row. This honor is reserved only for dealershi
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ps that go above and beyond to exceed customer expectations, and we like to think that we do so every day. We've also been named Baltimore's No.1 Volume Lexus dealer for eight years in a row, cementing our status as a trusted dealership. With our very own exit off the Baltimore Beltway (exit 26), we have the best location for luxury in the Baltimore area. We hope you'll pay us a visit soon to see for yourself!
"Your Lexus is closer than you think."
Photos & Videos
Service
Tire Rotation
Complimentary
Multi-Point Inspection
Complimentary
Brake Inspection
$360 and up*
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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November 20, 2018
Excellent customer service, ask for Robb Peters. He is very professional and kept me informed every step of the way. He worked with the technicians and... managed to resolve the issues with my vehicle.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHey again, Omar! Robb thanks you for your kind words, and was so glad to be of assistance in fixing everything for you. We strive hard to keep our cli...ents informed so that they are aware of what is being done, what it will cost, and what the timeline looks like. We appreciate that you took note of this, and took the time to write us this fantastic review. If we can ever be of assistance, don't hesitate to reach out! Safe travels, and thanks again!
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November 20, 2018
I purchased my first Lexus from Lexus of Towson in 2009 - and I am happy to report that based on my most recent purchase, these guys know wat they are... doing. From the moment i walked ino the showroom to writing a check for my 2018 ES, the entire process was entirely stress-less. My sales consultant was a pleasure to deal with and he made the entire process very relaxing. I probably won’t need another Lexus for a few years, but when i do, I will definetly head right back to Lexus of Towson.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe could not be happier to hear this. We're so glad that you've chosen Lexus of Towson twice now for your vehicles. We always strive to give... our clients the best experience, price, and service that we can offer and it is great to hear that you appreciate it. We appreciate you! And we thank you for your continued business. Enjoy your new ES, and if we can ever be of assistance, please do not hesitate to reach out! We're only a call away. Take care, and thank you again! Safe travels.
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I enjoyed the sales experience with Steve Gonzalez. Steve was professional and knew his cars well...Steve was knowledgeable about the car and Lexus which... was refreshing and, more importantly, beneficial to me throughout the buying process. Steve listened to my needs and wants which made my purchase easy. I was going to buy a different car, but with Steve's knowledge I decided on a Lexus ES350. I would strongly recommend him.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
November 7, 2018
Friendly atmosphere, great service, salesman was very detailed,patient and deticated to getting me a car & I drove off with the car I wanted, Happy!!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe're so happy to hear that you're happy, Sharv! Thank you for choosing to shop for your new car with us at Lexus of Towson. We love knowing... that our associates were helpful, friendly, and got you in the car you wanted. Enjoy it! Safe travels, and we are always here if you need any assistance or servicing!
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November 6, 2018
Huntley Duhaney and Casidy Drummond were very professional and courteous as well as helpful. They made my experience in purchasing my new car easy and... rewarding.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi, Darlene! Thank you so much for choosing to shop for your new vehicle with us at Lexus of Towson. We're so glad that Huntley and Cassidy made ...this experience easy for you, and we will be sure to pass the compliments along their way! Please, do not hesitate to reach out if we can ever be of any assistance to you in the future. Enjoy your new car! Safe travels.
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October 30, 2018
It is a relief to go to a showroom and be welcomed warmly and sincerely. My Rep held my hand through the entire process. Answered questions truthfully... and even tuned the radio to my favorite station before we drove off.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThis is fantastic to hear, Jane! We're so thrilled to hear that your sales associate was warm and took great care of you. Honesty in the car buyi...ng business is invaluable. We stand by what we sell and want nothing hidden from our potential clients. We're so pleased that you enjoyed everything, from the moment you walked in. We hope that we can be of assistance to you in the future whether it be for servicing or for a new vehicle. Thank you, Jane. Safe travels.
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October 26, 2018
Chelsea Django was amazing. She anticipated every need and did everything in her power to make the service experience painless. I have high expectations... and they were exceeded.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThis is fantastic to hear, Collis. Thank you so much for visiting Lexus of Towson for your recent service, and for letting us know that Chelsea took g...reat care of your every need during this time. We will be sure to pass the compliments along to her. We hope that we can be of assistance to you in the future. Never hesitate to reach out to us if you need. Have a great week, and safe travels!
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September 29, 2018
The shopping experience was very satisfactory, the salesperson, Steve Flander as well as the manager, Chris are both very professional, I recommend the... dealer and salesperson... I have to see two different sizes because of the limited space in my garage, they allow me to take one at the time to test the parking without objection.... I will comeback!!!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHello, Aida! Thank you for choosing Lexus of Towson! We truly appreciate your business, and for you taking the time to let us, as well as others, know... how much you truly enjoyed your experience with us. Purchasing a new car should never be a hassle, and we're so pleased to hear that our team took excellent care of you. We hope that we can do business again with you in the future! In the meantime, we are always here to answer any questions or for routine maintenance. Enjoy your new vehicle, and safe travels! Thank you.
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September 17, 2018
I got great service, good negotiation and compromise, and follow up post sale. Highly recommend the product and the location. From the sales consultant... to the finance manager, everyone was just great to interact with. Also, the two receptionists I dealt with on the two days in the dealership were wonderful. Really great staff overall.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseGabrielle, we truly appreciate you taking the time to let us, and others, know that you enjoyed your overall experience with us at Lexus of Towson! We... are thrilled to hear that your car buying experience was pleasant, and that each and every staff member was friendly and wonderful to deal with. We hope that you enjoy your new vehicle, and if we can be of any assistance to you in the future, never hesitate! We are here! Safe travels, always.
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September 5, 2018
Gordon Kimble was an outstanding sales person. He was very knowledgeable about the car and was patient with all of our questions. He was great to work... with and was very prepared so that our sales process was the most efficient. Kevin Ferg was also excellent to deal with and very responsive to our emails and Delivered on his promise for the price of the car. We could not of been more impressed.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?