Lexus of Towson Hours
Lexus of Towson has been an Elite of Lexus dealership for nine years in a row. This honor is reserved only for dealershi
ps that go above and beyond to exceed customer expectations, and we like to think that we do so every day. We've also been named Baltimore's No.1 Volume Lexus dealer for eight years in a row, cementing our status as a trusted dealership. With our very own exit off the Baltimore Beltway (exit 26), we have the best location for luxury in the Baltimore area. We hope you'll pay us a visit soon to see for yourself!
"Your Lexus is closer than you think."
$360 and up*
Read reviews that mention:
The shopping experience was very satisfactory, the salesperson, Steve Flander as well as the manager, Chris are both very professional, I recommend the... dealer and salesperson... I have to see two different sizes because of the limited space in my garage, they allow me to take one at the time to test the parking without objection.... I will comeback!!!
Hello, Aida! Thank you for choosing Lexus of Towson! We truly appreciate your business, and for you taking the time to let us, as well as others, know... how much you truly enjoyed your experience with us. Purchasing a new car should never be a hassle, and we're so pleased to hear that our team took excellent care of you. We hope that we can do business again with you in the future! In the meantime, we are always here to answer any questions or for routine maintenance. Enjoy your new vehicle, and safe travels! Thank you.
I got great service, good negotiation and compromise, and follow up post sale. Highly recommend the product and the location. From the sales consultant... to the finance manager, everyone was just great to interact with. Also, the two receptionists I dealt with on the two days in the dealership were wonderful. Really great staff overall.
Gabrielle, we truly appreciate you taking the time to let us, and others, know that you enjoyed your overall experience with us at Lexus of Towson! We... are thrilled to hear that your car buying experience was pleasant, and that each and every staff member was friendly and wonderful to deal with. We hope that you enjoy your new vehicle, and if we can be of any assistance to you in the future, never hesitate! We are here! Safe travels, always.
I enjoyed the sales experience with Steve Gonzalez. Steve was professional and knew his cars well...Steve was knowledgeable about the car and Lexus which... was refreshing and, more importantly, beneficial to me throughout the buying process. Steve listened to my needs and wants which made my purchase easy. I was going to buy a different car, but with Steve's knowledge I decided on a Lexus ES350. I would strongly recommend him.
Gordon Kimble was an outstanding sales person. He was very knowledgeable about the car and was patient with all of our questions. He was great to work... with and was very prepared so that our sales process was the most efficient. Kevin Ferg was also excellent to deal with and very responsive to our emails and Delivered on his promise for the price of the car. We could not of been more impressed.
I was shopping for a new Lexus. I went online to get a price from Towson Lexus. I was contacted by Chris Meagher. He didn't get back to me until... 2 days later. He told me the car was there. I drove over there only to find out it was sold a month ago. He lied to me on purpose. He then laughed about it. Do not shop here.
I recently purchased a new vehicle from Dwayne Johnson. He was attentive to every detail through the purchasing process and really listened to what I was... looking for . He made the purchasing efficient and exceeded my expectations overall. I highly recommend Dwayne!
Shopped other dealers in my area. Their inventory and sales staff were lacking. At Towson, Stephen Flanders came right out to greet us and asked what... were looking for. He was personable and knowledgeable, found several cars and we quickly narrowed the search to one, test drove it and decided to buy. We had some requests to correct minor items, and Stephen said no problem. Within a week the car had a battery. Stephen had road side assistance get the car and the problem was corrected at a dealer nearer our home. I can't say enough about the attention and help Stephen provided.
Laurie van voorhis was so helpful and gave us exactly what we were looking for - love the new SUV! Looking forward to working with the Lexus of Towson... service team as well!
Scott Johnson has been my service rep for 15 years through 3 different Lexus vehicles. He is the best!! He always takes care of any service or repairs... I need. He is attentive to my needs and makes sure I have a loaner when I need one. The amenities at the Towson location are a plus. Makes it easy to wait for your car
I recently dropped my 2015 RX450 off for its 35K mile service. Nothing dramatic about that. It was a routine service that was well done as usual at Lexus... of Towson. What made it special was the support I got from Paul Znutin in arranging the service (there was a complication on my end for the timing) and in setting up a loaner vehicle for me to use over the weekend. Paul was very efficient and got me through all the attendant paperwork quickly and without hassle. At both the drop-off and the subsequent pick-up of my car - I was in and out with only a minimum delay. That was customer service.