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Crevier Mini

(79 reviews)

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Above and Beyond!

Dana was a very professional and friendly associate to work with. He went above and beyond to ensure we were happy with our purchase and trade-in. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Samantha, thank you for taking the time to share your outstanding car-buying experience with us! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Crevier MINI.

Best experience buying a new car we have ever had

I could not have asked for a better team to work with to buy our new car. Our sales staff and the purchasing department were fabulous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Laura, we are so pleased to read that our Sales Team took fantastic care of you here at Crevier MINI. We strive to be the best. We hope you love your new vehicle.

Best experience of buying process at Crevier Mini

I bought my new 2022 Mini Countryman at this dealer. Very good customer service. From test driving to ordering the car and the time picking it up, everything went easy and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rosanna, Thank you for telling us about your easy and smooth experience. It makes us happy to know that you encountered very good customer service. We hope that you enjoy your Mini Countryman and we appreciate your business. At Crevier MINI we hope to see you again.

Great service all around

They are great with follow up and treat you well. Went through insurance to get the repairs needed done. They provided a complimentary loaner car the whole time my car was being repaired and waiting for the last part to come in from Germany! Sorry grateful for them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Calgem, we are so happy to read that our Service Team took amazing care of you here at Crevier MINI. We strive to provide the best service possible for our customers. We appreciate your kind words and value your business.

No pressure

EJ Padilla was great. He helped with all my questions. My teen daughter has an older Mini that is starting to have some issues. He was patient as I ask questions so I can better weigh a decision to sell the car and buy her a new one. He did it with no pressure that I had to do something. Would suggest the dealership to anyone with a Mini. Thanks for all the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for entrusting our Service Department with the care of your daughters Mini, Andrew! It is excellent to learn our team provided you with a no-pressure and knowledgeable experience. We hope you will continue to choose Crevier MINI for all your automotive needs.

Courteous and professional

AJ was attentive, professional and I enjoyed working with him. My car was clean when they returned it to me and all their work was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mary, It pleases us to know that our team was attentive and professional whilst working with you. Thank you for choosing Crevier MINI and we hope to see you again.

Great experience!

I had a great experience at Crevier Mini with Christian Banks. No-pressure sales experience and I had all my questions answered in a timely manner always. No ridiculous dealer markups that I found at other Mini dealers in this day and age of chip shortages and shipping delays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rosy, thank you for the five-star rating, we appreciate the comments regarding the visit!

Best dealership in OC.

EJ was great. Very prompt, knowledgeable, and had great customer service. I drive 30 miles past another Mini Cooper dealership to go to Crevier because of their awesome service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Crevier MINI appreciates the 5-stars and feedback. The team is glad your experience was prompt and knowledgeable. We hope to see you back! Take care.

Took care of the problem

Had a problem with the used MINI we bought from another MINI dealer (who no longer sells that product). Crevier was the next closest dealer to us. And their service manager went above and beyond to help us out (and fix the problem). Even though they didn't originally sell us the product. Couldn't ask for more...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind review and 5-star rating, Paul. We are pleased to know our Service Team provided you with a good experience while servicing your Mini. We look forward to your next visit here at Crevier MINI.

Jim Forbes is the man at CREVIER MINI

Worked with Jim Forbes. If I could give 6 out of 5 stars I would. He’s not like the stereotypical car salesperson. Jim is very informed and makes the sales process easy and fun! Will definitely be recommending him to friends and family. After the sales was complete, his great service and professionalism and helpfulness didn’t end. Thank you Jim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the kind words about our Sales Team! We had a great time working with you and look forward to seeing you again! Have a phenomenal day and stay safe!