Reviews
Terrible
This is my 3rd mini lease, and I've never been so disappointed. This is my first lease with Crevier, the other ones were both at other places, who were clear about what I was purchasing. Never buy the lease to the loaner, no matter what deal they try to shove at you. It's all a way to make a quick sale and tell you no details. They sold me a lease on the loaner, and now it turns out I was also stuck with the loaner's original maintenance timing, well before the 3 years that I actually was using the car. The lady who sold it to me never mentioned this. She didn't mention that I could purchase a warrantee for the brakes as well. So I got a used car, with used brakes and a used maintenance fee, and had to pay for both. I will never lease another mini ever again.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nora, Thank you for bringing this situation to our attention. I apologize for any inconvenience any miscommunication regarding the original maintenance package may have caused and would appreciate the chance to speak with you to learn more. Would you mind emailing me at megan@crevierbmw.com with your preferred contact information? Sincerely, Megan Quezada General Manager Crevier MINI
good service
Very nice experience in buying a car, never expected be able to this kind of car. Very happy. Thanks to the General manager for all , my famil very happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Miguel! We're so pleased to see that we made your family so happy. We look forward to working with you again.
Love my new car!!
Everyone was friendly, pleasant and helpful. The car selection was wide in variety and I was able to find the car I wanted with ease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very helpful and friendly.
I visited the dealer after communicating with the sales person the whole morning. I visited the dealer and was treated amazingly. I didn't buy because I decided to hold off on the purchase bUT I will definitely go back when something more to my liking is available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
We had a great experience working with Rodrigo Vazquez. He is very professional and worked with us to find a car in the price range we wanted. We would definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great experience!
We recently leased a Mini Countryman S from Rodrigo Vazques; better known as ?Rigo.? He truly has a very kind and approachable way about him as he helps you find the vehicle that best fits your needs. We found him to be very knowledgeable and passionate about Mini vehicles and if you have started any type of shopping with this car line you will soon realize how deep this product line can go with accessories and packages. He was on par the entire process. I will also add our visit with him was on a 93 degree afternoon and he went the extra mile to ensure the cars were cooled down inside for our test drives; small gestures that spoke volumes. In the end I felt as if we received a deal that was fair for both the store and our budget. So much so I would recommend them to family and friends in a heartbeat. If you are looking for someone that is going to treat you right this is your contact. If you get the chance to work with him and his manager Megan you will certainly see what I mean. Look him up, Rigo ? 714-875-9595.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First Mini
I got an itch to get a Mini Cooper Convertible. Have been scouring the internet on reviews, options, dealerships and any other info I would need. Well, started the buying process once Rodrigo Vazquez answered my chat request on the Crevier Website. He was amazing, answering all my questions, helping me with everything that I threw at him. I went from Itch to picking up car tomorrow in the span of a lazy 118 degree Sunday in Palm Springs. I have to say that I have never bought a car in this manner and I was kind of skeptical but Rigo made sure it went smoothly. Absolutely the best car buying experience I have had. Thanks so much Rigo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent dealer fast and great service
Excellent service !!! A+++++ rigo Vazquez rocks !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A perfect Dealership
Yes I just purchased 2 mini's in the last year. i have to say i have had a lot of cars in my day and spent a lot of time in the dealerships. So to cut strait to the chase i have not found a better dealership to work with and the sales guy Rodrigo is the best in the industry. He is able to work deals i never thought possible and he is so punctual always calls as he says and follow up in bar none. Thanks Rodrigo We love you guys Jerome and Tita
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying at Crevier Mini
After visiting four dealers, we were refreshed and thrilled with our experience purchasing at Crevier Mini! Both Rosa and Rodrigo were friendly, professional, accommodating, and down-to-earth. Their prompt service was much appreciated! We absolutely recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase