Reviews
Like the door to door service, the video explaining
Like the door to door service, the video explaining issues. Follow up and promptness of getting and returning car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010
The work was completed sooner than promised.
The work was completed sooner than promised. Everyone was very helpful. Will differently recommend to others.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010
I find the service department to be kind, helpful,
I find the service department to be kind, helpful, accommodating and efficient. Everyone I came in contact with said a pleasant “Hello “. I was given an approximate time the work would be completed and it was done by that time. I waited in a comfortable place and had free coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010
Great service nice customer lounge great shuttle repeat
Great service nice customer lounge great shuttle repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010
Very happy with service and ease of setting up the the
Very happy with service and ease of setting up the the time for the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010
Friendly and to the point Service with a smile.
Friendly and to the point Service with a smile. Joking and friendly with staff and customers
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010
Vehicle was worse after we picked it up then when we
Vehicle was worse after we picked it up then when we dropped it off. Had to take off work to bring it back in to be repaired from the service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Alex Hienz Service Manager 262-225-9010
The Best in the Whole Milwaukee thanks for helping me oil
The Best in the Whole Milwaukee thanks for helping me oil changes Brakes what ever
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010
Friendly service and good communication.
Friendly service and good communication. Errick relayed a slight problem with processing paperwork in good time.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010
Absolutely awesome friendly and it’s so cool that they
Absolutely awesome friendly and it’s so cool that they sent a video of what they were doing under the hood of my car. I loved it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010