Reviews
Patient and somewhat accomadeting They did what I asked
Patient and somewhat accomadeting They did what I asked of them and had patience in the process
Patient and somewhat accomadeting They did what I asked
Patient and somewhat accomadeting They did what I asked of them and had patience in the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010
Patient and somewhat accommodating. They did what I asked of them and had patience in the process
Excellent experience buying my new Ford Maverick.
Excellent experience buying my new Ford Maverick. Huge thanks to Zach Zizelman for making the process smooth!
Excellent experience buying my new Ford Maverick.
Excellent experience buying my new Ford Maverick. Huge thanks to Zach Zizelman for making the process smooth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jeff Samp General Sales Manager 262-225-9010
Like the door to door service, the video explaining
Like the door to door service, the video explaining issues. Follow up and promptness of getting and returning car
Like the door to door service, the video explaining
Like the door to door service, the video explaining issues. Follow up and promptness of getting and returning car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010
They were very courteous, helpfully, and listened to my
They were very courteous, helpfully, and listened to my vehicle needs. The truck was fully prepped when I picked it up
They were very courteous, helpfully, and listened to my
They were very courteous, helpfully, and listened to my vehicle needs. The truck was fully prepped when I picked it up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010
Love the new dealership, state of the art and awesome
Love the new dealership, state of the art and awesome alignment test when you drive in! Great service and communication by my service advisor.
Love the new dealership, state of the art and awesome
Love the new dealership, state of the art and awesome alignment test when you drive in! Great service and communication by my service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010
Robert is honest and tries to work with you for the best
Robert is honest and tries to work with you for the best possible solution to the repair. I trust Robert. As far as the dealership itself - I am on the fence about this dealership.
Robert is honest and tries to work with you for the best
Robert is honest and tries to work with you for the best possible solution to the repair. I trust Robert. As far as the dealership itself - I am on the fence about this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010
I have been a regular customer of Boucher for many years.
I have been a regular customer of Boucher for many years. Service as well as purchasing cars. I have never been disappointed. Great people, great service.
I have been a regular customer of Boucher for many years.
I have been a regular customer of Boucher for many years. Service as well as purchasing cars. I have never been disappointed. Great people, great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010
I have been coming here for 25 years buying cars and
I have been coming here for 25 years buying cars and getting them serviced here. Service has always been great in the sales and service department. Everyone is very friendly. Robert is very knowledgeable and a great person. Just had a new engine put in my car and they were extremely fair and helped me out. The service manger was very nice and worked with me on the cost. I highly recommend going there. Couldn't be more satisfied. Thank you to everyone there. You guys are great.
I have been coming here for 25 years buying cars and
I have been coming here for 25 years buying cars and getting them serviced here. Service has always been great in the sales and service department. Everyone is very friendly. Robert is very knowledgeable and a great person. Just had a new engine put in my car and they were extremely fair and helped me out. The service manger was very nice and worked with me on the cost. I highly recommend going there. Couldn't be more satisfied. Thank you to everyone there. You guys are great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010
I was very pleased with the service and plan on
I was very pleased with the service and plan on continuing to go to this dealership
I was very pleased with the service and plan on
I was very pleased with the service and plan on continuing to go to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010
Had an appointment scheduled for some recall work with
Had an appointment scheduled for some recall work with the service department. First full day there my vehicle was never even looked at. Second day (end of business) I was sent another message stating the vehicle had yet to be looked at. Dealership knew there were three open recalls to fix and not once pulled my vehicle into the shop to make necessary repairs.
Had an appointment scheduled for some recall work with
Had an appointment scheduled for some recall work with the service department. First full day there my vehicle was never even looked at. Second day (end of business) I was sent another message stating the vehicle had yet to be looked at. Dealership knew there were three open recalls to fix and not once pulled my vehicle into the shop to make necessary repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alex Hienz Service Manager 262-225-9010