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Colonial Subaru

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Colonial Subaru Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2009

Our team at Colonial Subaru would like to thank you for visiting our website!

...



We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Danbury, Connecticut, the staff at Colonial Subaru will help you find the Subaru vehicle you want. At Colonial Subaru we offer a searchable online inventory of new Subaru cars in Danbury, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for.

"Colonial Subaru has been a perennial sales leader in New England over the past 15 years and still going!"

Service

Oil, Filter Change

$29.99 and up*

Fluid Top-Off

Complimentary

Battery Service

Complimentary

Cabin Filter Replacement

$69.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
602 lifetime reviews. Includes reviews of Colonial Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2019

    We were lucky enough to get Carlo Colombo when we walked into the Subaru dealership. I was not sure which model I wanted but Carlo listened and I ended... up purchasing an Outback. He was very patient (three times of coming back and testing out cars) and was very helpful and informative, but best of all, did not pressure me. When we went to pick up the new car, Santos helped go through all of the controls and was very patient too. I had a great experience and I love my Outback!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Christina, thank you for choosing Colonial Subaru! We are happy to hear that you enjoyed working with Carlo during the purchase of your Subaru O...utback. Please contact us if there is anything else that we can do for you.


    Worked with:
    Carlo Colombo

    sales

    (5.0) 11 reviews

  • 5.0 out of 5
    October 5, 2019

    I came in for a test drive and the customer service here is exceptional. From the moment we walked in to the moment we left we were treated great and the... people here are so down-to-earth. Highly recommend.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your 5 star feedback! We hope that we have the opportunity to serve your auto needs again in the future.

  • May 31, 2017

    I had a very successful purchase at Colonial Subaru. The salesperson was very knowledgeable about the purchasing process and the car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2019

    I had an appointment with FRED ARTMAN at 5:30 one evening. My husband and I got there at around 5:15/5:20 and he was working with another customer. The... sales manager greeted us and started gathering information about what we wanted in a car. He showed us a few different things and then took us to the showroom to let us look around. He left us alone just looking at cars, never explained anything about the cars to us, not showing us special features or anything. We ended up sitting at some random desk just waiting. Eventually Fred showed up and asked what we wanted to test drive and we said the forester. He found keys to one and brought me to it to test drive. He did not come with me on the test drive, I am not familiar with the Danbury area. He rattled off two streets to turn on to get back to the dealership. He never explained anything about the car. When I got back to the dealership I had to find Fred to ask if it was ok for my husband to test drive it next. He said fine, also not telling him anything about the car. My husband test drove it and came back. Fred was with A DIFFERENT COUPLE at his desk. We were completely ignored and we were trying to drop 30k on a new car. We sat there for almost 2 hours and we were never given prices or had numbers run, never explained anything about the cars or which one would be good for us. Not offered a cup of coffee. Avoid this dealerxxxx at all costs. I will not be back and I stopped at Brewster Subaru on the way home where I was greeted, had numbers run, and scheduled another appointment in all of 10 minutes. People get annoyed when salespeople are too pushy.. I would have appreciated a bit of push. At least acknowledge my presence in your dealership. 2 hours wasted and I still don't know anything about any of the cars.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Marbach,While our showroom was busy, Fred and Sales Manager, Erwin, made every effort to ensure that your needs were being met by checking i...n with you and your husband throughout your appointment. While we understand that you¿¿¿ve visited another dealership, please know that we are still available should you need any additional assistance or information from us. Thank you.


    Worked with:
    Fred Artman

    CERTIFIED SUBARU SALES CONSULTANT

    NOT RATED

  • 5.0 out of 5
    August 24, 2019

    My husband and I, moving from NYC, needed to lease a car and close on our house on the same day. It was a lot to do, and Carlo at Colonial Subaru had us... in and out in no time flat. Carlo went out of his way to help us complete the paperwork and apply for financing before we even walked into the dealership to save time. The entire process was smooth and easy, and we were able to close on the house and drive off the lot with a new car in the same day. Delivery Specialist Chris Souza gave us a tutorial on all the bells and whistles of the car, synced our phones, and answered all of our questions. We are very grateful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing to bring your business to Colonial Subaru! We are thrilled to hear that you enjoyed working with Carlo and Chris. We will be su...re to pass your kind feedback along to them. Please let us know if there is anything else that we can do for you.


    Worked with:
    Carlo Colombo

    sales

    (5.0) 11 reviews

  • 5.0 out of 5
    August 18, 2019

    The first dealership we went to was the best. Carlo showed us a couple of cars. He was patient and went over our options, used v new. He worked extremely... hard to get us the car with the options we wanted in our car. Nick in finance is about as nice of a guy as their comes. Even though the dealership was one of the busiest we've seen, they took care of us. We are looking forward to a long relationship with Colonial. Bravo.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Doug, thank you for the 5 star review! We will be sure to let Carlo and Nick know how much you enjoyed working with them. Please contact us if ther...e is anything else that Colonial Subaru can do for you.


    Worked with:
    Nick Forese

    Business Manager

    (5.0) 90 reviews

    Carlo Colombo

    sales

    (5.0) 11 reviews

  • 5.0 out of 5
    August 15, 2019

    I have just leased my fourth Subaru Forester from Colonial Subaru. I found Carlo Colombo to be genuine, honest and well apprised of all the facts. He's... also very polite and considerate. Hope he is still around in 3 years when I lease my 5th Forester!! I can't say enough about how professional and honest this dealership is.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Wendy, thank you for the 5 star review of your recent experience. We appreciate your repeat business and hope that you're enjoying your new Foreste...r!


    Worked with:
    Nick Forese

    Business Manager

    (5.0) 90 reviews

    Carlo Colombo

    sales

    (5.0) 11 reviews

    Jim Meehan

    Business Manager

    (4.9) 90 reviews

  • 5.0 out of 5
    July 27, 2019

    Walked in on Saturday morning and Carlo was our sales guy. Was very upfront about our current financial situation. He was very honest about what he could... and couldn't do. 20 minutes later we received a thumbs up and we were good to go. This was by far the easiest car buying experience ever. Carlo and Kayla the finance manager were very good and super helpful. Would work with Carlo again the next time we are looking for a car. ?????

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for choosing Colonial Subaru and for working with Carlo and Kayla on your purchase!


    Worked with:
    Carlo Colombo

    sales

    (5.0) 11 reviews

    Kayla A. Pierpaoli

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    July 26, 2019

    Carlo is upfront and willing to discuss all the costs, so there were no surprises. He aims to please. We are grateful we met him.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review! We will be sure to pass your kind words along to Carlo. Please let us know if there is anything else that we can do f...or you.


    Worked with:
    Nick Forese

    Business Manager

    (5.0) 90 reviews

    Carlo Colombo

    sales

    (5.0) 11 reviews

  • 1.0 out of 5
    July 23, 2019

    Went to Colonial knowing what package we wanted on our Forester. Guy wouldn't even work with us, wouldn't give us any prices. We said we also had a trade... in - he wasn't interested and didn't even have anyone look at our vehicle to trade. Totally baffled why he just didn't seem to care to make a sale. We left bewildered, and he didn't even offer his business card. Seemed to be very poor sales. Waste of time. We wound up having a completely opposite experience down the road at Brewster Subaru and can't recommend them highly enough! We ultimately made our purchase with Brewster.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi,My name is Bob Chien. I am the General Sales Manager. I am very sorry for the unsatisfactory customer experience that you had with us. It certainly... is not indicative of the level of service we strive to achieve. Please feel free to contact me at 203-456-6429 to discuss.


    Worked with:
    Alan Aviles

    SALES

    NOT RATED

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