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Reviews

3.3
Average based on 16 reviews.
  • Great service and fast buying process

    I bought my 09 Tundra from this dealership last March. I have nothing but good things to say about them. Their car buying process was fast and eas...


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    I bought my 09 Tundra from this dealership last March. I have nothing but good things to say about them. Their car buying process was fast and easy. Plus they do all of the paperwork there, no going to the secretary of State office to transfer plates. I was very happy with the service that they gave me that day. I would definitely buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Website is a joke and waste of time

    Don't bother going to the BT website, as it will be a waste of your valuable time and leave you only frustrated. How could a business this day and...


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    Don't bother going to the BT website, as it will be a waste of your valuable time and leave you only frustrated. How could a business this day and age ignore internet sales and service. I brought to their attention a year ago the lack of content on their site, but they obviously don't care. They provide no images (for used vehicles anyway) what so ever, not even a stock image of the model. Concerned dealers will often provide in excess of 100 photos of similar vehicles. The search filters do not work. The vehicle "details" provide minimal data. No comments are made about "condition". The site could be designed better by an IT tech student. What irritates me the most, is the lack of concern for customer service.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Horrible Dealership!

    The only good thing about them is their extensive inventory of quality used vehicles. Their pricing is way over Blue Book or any other measure - e...


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    The only good thing about them is their extensive inventory of quality used vehicles. Their pricing is way over Blue Book or any other measure - even when you consider dealership price and "excellent" condition. Based on my experience and people I know, they will not negotiate on price. When I shopped there, salespeople were scarce - I had to track them down to take a test drive and again when I dropped the key off! When considering a new vehicle they quoted above MSRP and were unwilling to negotiate. Their Service Dept was also bad when I recently was looking at warranty work. Their first question was: "did you purchase the vehicle from us?" When I answered "No", the stonewalling began - "not a warranty part, not what's wrong with it, THREE weeks until we can look at it..." It's great to support local businesses, but not when it costs the consumer lots of extra $$ and headaches. I went about 100 miles SW and got a great vehicle at a fair price AND excellent service.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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