Reviews
Write a reviewBad experience
Trying to make a deal with my salesman and waited one week for an answer had to reach out to again for the second time to learn that the car was no longer available. Poor salesmanship. Wouldn’t recommend at all
Bad experience
Trying to make a deal with my salesman and waited one week for an answer had to reach out to again for the second time to learn that the car was no longer available. Poor salesmanship. Wouldn’t recommend at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Denise, I'm sorry to read about your experience. It's not the level of service we aim for and it sounds like we've let you down here. We'd appreciate a chance to make things right with you if possible - please reach out directly so that we can discuss this further. Thank you, Paul Cifaldi - Sales Manager - 732-997-1884
Good experience
Michael Bautista was great! He was very patient and let me look over the car as much as I needed. Service fixed all issues with the car previous to the sale. Although I wish the price could have been a bit lower overall I am satisfied with the purchase and would recommend this dealer to others.
Good experience
Michael Bautista was great! He was very patient and let me look over the car as much as I needed. Service fixed all issues with the car previous to the sale. Although I wish the price could have been a bit lower overall I am satisfied with the purchase and would recommend this dealer to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, it's great to know that Michael and our team at Dayton Toyota were able to assist you effectively. We appreciate your feedback about the pricing as well - we always aim for complete customer satisfaction. Enjoy your new car!
Very rude staff.
Very rude staff. Mr Paul is a horror in Customer Service. He showed the door to an elderly customer for only asking to negotiate interest rate. So if you know the difference between 8.9 and 9. something and you are smart enough to care, then you are not welcomed there. This is what they write on their website : 'Motors customers were always treated by Mr. Reynolds and his staff like family. ' WHAT THE HECK? THIS IS HOW TO BEHAVE WITH VATERANS?
Very rude staff.
Very rude staff. Mr Paul is a horror in Customer Service. He showed the door to an elderly customer for only asking to negotiate interest rate. So if you know the difference between 8.9 and 9. something and you are smart enough to care, then you are not welcomed there. This is what they write on their website : 'Motors customers were always treated by Mr. Reynolds and his staff like family. ' WHAT THE HECK? THIS IS HOW TO BEHAVE WITH VATERANS?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tina, I'm sorry to read about your experience. It's important for us that every customer feels respected and valued, so it's concerning to see we've missed the mark here. We certainly don't want anyone feeling unwelcome or treated poorly when discussing financial matters with our team. Please reach out directly if you'd like to discuss this further - I am here for you! Thank you, Marisa Kuebler - Customer Relations Manager - 7329971894
Michael is the best, friendly, efficient.
Michael is the best, friendly, efficient. He helped me get the perfect car, and the paperwork process was very fast. Thank you very much
Michael is the best, friendly, efficient.
Michael is the best, friendly, efficient. He helped me get the perfect car, and the paperwork process was very fast. Thank you very much
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know Michael was able to assist you in finding the perfect car at Dayton Toyota. We appreciate your feedback and hope you enjoy many happy miles!
Smooth transaction.
Smooth transaction. Kept me up to date. Love the 3 year oil changes and loaner car or shuttle service.
Smooth transaction.
Smooth transaction. Kept me up to date. Love the 3 year oil changes and loaner car or shuttle service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a smooth transaction at Dayton Toyota. Enjoy the perks of our service like oil changes and loaner car or shuttle! Thanks for your review.
Friendly, knowledgeable, and responsive.
Friendly, knowledgeable, and responsive. 10 out of 10 would recommend. Had the car we wanted and process was smooth.
Friendly, knowledgeable, and responsive.
Friendly, knowledgeable, and responsive. 10 out of 10 would recommend. Had the car we wanted and process was smooth.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you had a seamless car-buying experience at Dayton Toyota! Your recommendation means the world to us. Enjoy your new ride, and thank you for choosing us!
David and Omar are both extremely polite and
David and Omar are both extremely polite and professional. David worked with us patiently despite our need to see multiple vehicles under the hot Sun. David also worked diligently to close out the deal with us. Shoutout to Dayton Toyota for this courteous and pleasant experience. Looking forward to coming back on car services and more!
David and Omar are both extremely polite and
David and Omar are both extremely polite and professional. David worked with us patiently despite our need to see multiple vehicles under the hot Sun. David also worked diligently to close out the deal with us. Shoutout to Dayton Toyota for this courteous and pleasant experience. Looking forward to coming back on car services and more!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We're delighted to hear that David and Omar provided you with a pleasant experience at Dayton Toyota. We appreciate your recommendation and see you next time. Drive safely!
I would send anyone looking for a great car to David.
I would send anyone looking for a great car to David. He was extremely knowledgeable and took his time helping me pick out my car. Wonderful man to work with
I would send anyone looking for a great car to David.
I would send anyone looking for a great car to David. He was extremely knowledgeable and took his time helping me pick out my car. Wonderful man to work with
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad to hear that David provided you with excellent service and helped you find the perfect car here at Dayton Toyota. We appreciate your kind words and recommendation. Have a wonderful day!
Kevin was great, very bright and classy individual.
Kevin was great, very bright and classy individual. Glad i was able to make a deal with him.
Kevin was great, very bright and classy individual.
Kevin was great, very bright and classy individual. Glad i was able to make a deal with him.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with Kevin at Dayton Toyota. We hope to see you again next time!
It's been an absolute pleasure working with Kevin.
It's been an absolute pleasure working with Kevin. He really took the time to make sure I had all the necessary information from the beginning to the end. Great job! It was obvious that he is effective at what he does. I had a wonderful experience at Toyota...thanks to Kevin. Want exceptional customer service? Just ask for Kevin at Dayton Toyota. he has the ability to understand and feel what his customers are experiencing, and yes he meets theirs in a very efficient way. Much thanks!
It's been an absolute pleasure working with Kevin.
It's been an absolute pleasure working with Kevin. He really took the time to make sure I had all the necessary information from the beginning to the end. Great job! It was obvious that he is effective at what he does. I had a wonderful experience at Toyota...thanks to Kevin. Want exceptional customer service? Just ask for Kevin at Dayton Toyota. he has the ability to understand and feel what his customers are experiencing, and yes he meets theirs in a very efficient way. Much thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We're so glad to hear that Kevin provided you with exceptional customer service and made your experience at Dayton Toyota wonderful. We'll be sure to pass along your kind words. Have a fantastic day!
