Meet Justin Astrin

My girlfriend was looking for a car and found one advertised online by Dayton Toyota that appeared to be just what she was looking for. When she told me about it, I had a couple questions about what the ad said. I told her that she should call and ask the couple questions before she drove 25 miles to look at the car. She called and talked to a salesman (didn’t remember his name but she said he sounded like he had a mouth full of marbles and he name was maybe Jack, or something that started with ’J”- have to check one to post this so am checking Justin- might not have been him). Whatever his name, he didn't seem to be able to answer the questions. When he wanted to give her an appointment to come look at the car she wasn't sure she wanted to make the trip without getting my questions answered, and didn’t know exactly when she'd be able to get there anyway (this was a Saturday). First he said he was free until 3:45 but fully booked after that- then he changed that to is his “appointments were filling up fast". He wanted her cell phone number to text her and when she didn't want to give him her number he hung up on her. I expect used car salesman to be dishonest xxxxxxx- but they usually try to hide it. I thought that was unprofessional and rude enough that I called back to speak with the sales manager. I got his voice mail which informed me that he was off on Tuesdays- this was followed by 10-15 seconds of him having a conversation with someone else apparently in his office, so you had to wait until he was done with that conversation before you could leave a message. I thought that was a great indication of the professionalism of the dealership. I waited til he was done with recorded conversation, then left a message. Since I called around noon I expected a call back by the end of the day- didn't happen. I waited until after 3:00 pm Monday afternoon- still didn‘t happen. My already low opinion of Dayton Toyota was dropping. When a business annoys me enough that I don’t plan to do business with them in the future I generally, as a courtesy, call and inform the owner or manager as to why they lost my business. If they care then they can take steps to fix whatever the problem was. If they don’t care then it’s not my problem. So I called and asked to speak to the GM or the owner. I was transferred to the GM and got his voice mail. His message said that he was out of town and wouldn’t be back until May 28th. Today is June 10th so apparently I shouldn’t expect a call back til next year. Must be great place to work for if they give you a years vacation. I left a message and told him he could call me back if he cared to know why I was calling. Haven’t heard back so guess they don’t care why I was calling- or if they lose customers. Wish I had a business that was so successful I could just ignore things my employees did that pissed off the customers.

We had a great experience with Justin! He is very personable and professional. We were in to test drive a truck not knowing we would be driving home with it. Justin made purchasing our new vehicle a very easy process. This is our second from him…. We will be back!!

Hello my name is Ronnie Thompson. I recently purchased a 2020 toyota camry from this dealership. My brother took me to toyota to the sales rep. Justin Astrin. We went in, set with Mr. Justin for about 25/30 minutes got approval and drove off with my new car. Well it was new to me. Justin was amazing, confident, and patient. I'll keep him as my sales rep on my next visit. Ronnie

Hello I purchased a 2023 Toyota Highlander last year in March. I had awesome experience with Mr. Justin Astrin. Justin was amazing. He was patient, very kind, and confident that we would be able to get the vehicle approve, and sure enough the deal went through. I will make sure next time, I make a visit to Toyota, that Justin will be the first person I look for as my sales rep. I have been purchasing toyota for over the past several yrs and Justin has taken very good care of me. Justin Astin, Your the Best Sincely, Leon Thompson

Recently bought a Toyota Avalon from Justin and he was fantastic and made the experience wonderful and smooth. Couldn't be happier with the car and we'll continue buying our cars from Dayton! Thanks Justin!!

David is very good sales and a nice guy whom gave me a very good experience. I am very happy with Dayton.

Very nice people and really help me lot . Recommend to anybody. Thank you everybody help.

We bought our Toyota Avalon from Justin at Dayton Toyota and couldn't be happier. Justin was kind and patient with us as we made our decision. We love the car and appreciate the awesome service! I would recommend Dayton Toyota to anyone looking for a good deal on a Toyota. I also highly recommend working with Justin - he makes the car buying process easy and stress-free.

What Others Say I was in need of a new vehicle and found trying to buy one during Covid was extremely difficult. I asked for information over the phone and was very pleased so I took a ride to the dealership. It was easy and simple and never experienced this before. I was able to test drive, purchase and finance the vehicle all within 5 hours. Ralph Ruggiero was exceptional to work with as a manager and my Sales Associate Justin Astrin has made everything simple to deal with. Super accommodating and will always refer family and clients to them. The best experience buying a new car.

I was in need of a new vehicle and found trying to buy one during Covid was extremely difficult. I asked for information over the phone and was very pleased so I took a ride to the dealership. It was easy and simple and never experienced this before. I was able to test drive, purchase and finance the vehicle all within 5 hours. Ralph Ruggiero was exceptional to work with as a manager and my Sales Associate Justin Astrin has made everything simple to deal with. Super accommodating and will always refer family and clients to them. The best experience buying a new car.