Reviews
A real pleasurable experience, very professional.
My experience with Falmouth Toyota was the best and easiest experience purchasing a vehicle I have ever had. The staff was courteous and very professional. We were limited for time when making our recent purchase and were able to put together a purchase in the least amount of time I have ever done in purchasing a vehicle. Follow up and delivery of my purchased vehicle surpassed all my expectations. My sincere thanks to Shallana Medina whose professionalism and courtesy made all the difference in putting together everything for this purchase. Excellent work, Falmouth Toyota is first on my list for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Falmouth Toyota stands out as a service leader! It was a pleasure working with both Tom and Coby on the purchase of three new vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sale overview
I purchased a new Avalon after having bought my last ten vehicles from another Toyota dealer. I had some reservations in that my permanent home is 175 miles away and in another state. All concerns were put to rest from my initial phone call until I took delivery. I will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best car buying experience in my life.
This place is the absolute best. You don’t even know you’re in a dealership. Very knowledgeable, quick, and friendly. Not once did I feel like I was being rushed, or forced into buying anything. I will be back to Falmouth Toyota for my next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worth the drive
Once I knew I wanted to get a Highlander, I started looking at online reviews to see which dealerships had positive customer feedback as I had previously had a terrible experience at a dealership that was near my home and I was determined not to give them my business again. Falmouth Toyota had great reviews so I decided to give them a try. I worked with Maria and she and the rest of the staff were so helpful and treated me with respect. I am so happy with the price, the service and the experience. I kept waiting for something to go wrong because I couldn't imagine a car buying experience where I wasn't left feeling cheated and insulted, but this was amazing. I only wish I lived close enough to have my service done there, but it was definitely worth the drive from Norfolk for the great buying experience. When I buy my next Toyota, I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people to work with
I went to Falmouth Toyota because of their great reputation. I was not disappointed. My salesperson provided me with all of the information that I needed to be comfortable that I was getting a fair deal. I intend to use the dealership for service going forward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new Tacoma truck.
Thanks so much to Steve and all the folks who helped me acquire a new Tacoma! They made it a rewarding experience. I look forward to returning for reccomended servicing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience.
Recently my wife and I Leased a 2017 Tacoma. We couldn't have been more please with our expirience. Ken Collings was so nice and helpful and made the act of finding and purchasing a vehicle so easy. We highly recommend Ken, and Amy of the friendly sales associates at Falmouth Toyota. It was also a breeze working with the financing department. I am sorry but I don't remember the gentlemans name, but we chatted about craft beer, and how many Tacomas are on Marthas Vineyard where we live. I am actually looking forward to going back to the dealership to say hi. I'm sure we will again be weltake care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!
Awesome dealership! Awesome staff and an awesome car! Had a great experience as usual with Falmouth Toyota. No need to look elsewhere! From the first call on the phone to the pick up of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
I have been in my last car for 5 years and even though I loved it, it was time for a change. I have always been a Ford girl and still love them but was really loving the Lexus. I found the perfect one for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car