Reviews
Going on a road trip and brought it in to make sure it was ok. Mike found that the water pump was failing and recommended it be replaced. Mike Fuhr is as always the best - Thank you. I have trusted Hoffman for the last 25 years.
Going on a road trip and brought it in to make sure it was ok. Mike found that the water pump was failing and recommended it be replaced. Mike Fuhr is as always the best - Thank you. I have trusted Hoffman for the last 25 years.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your long-time trust in our team! It means the world to our whole team that they have been able to keep you safely on the road for 25 years. We will make sure to pass along your appreciation to Mike! Enjoy the road trip & we look forward to serving you again at Hoffman Toyota.
Hoffman Toyota is by far the best, most efficient, and eager-to-please dealership I've ever dealt with. The service manager, T.J., is by far the most accessible, capable, and fairest service manager I've come across in all my experience. His office door remained open the entire time I was in the dealership awaiting the replacement of the battery for my Camry Hybrid. Working directly under T.J. was Felipe, who demonstrated the utmost patience and consideration when dealing with me and my specific needs, answering all of my questions with total kindness and respect. It was a most pleasurable experience working with them both and I would highly recommend Hoffman Toyota to any and all Toyota devotees.
Hoffman Toyota is by far the best, most efficient, and eager-to-please dealership I've ever dealt with. The service manager, T.J., is by far the most accessible, capable, and fairest service manager I've come across in all my experience. His office door remained open the entire time I was in the dealership awaiting the replacement of the battery for my Camry Hybrid. Working directly under T.J. was Felipe, who demonstrated the utmost patience and consideration when dealing with me and my specific needs, answering all of my questions with total kindness and respect. It was a most pleasurable experience working with them both and I would highly recommend Hoffman Toyota to any and all Toyota devotees.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We are thrilled to hear T.J., Felipe, and our team provided such a seamless experience. We appreciate your business and your recommendation. We look forward to serving you again in the future at Hoffman Toyota!
Sales process was fast and easy. Staff were friendly and helpful. Good value on trade and purchase.
Sales process was fast and easy. Staff were friendly and helpful. Good value on trade and purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Greg, it’s great to hear you had a fast and easy sales experience with our friendly Hoffman Toyota team. Thank you for your business and enjoy your new ride!
I recently had the pleasure of working with Jose, Manager Luis, and Jamal at Toyota of Simsbury, Connecticut, and I couldn’t be more impressed with the level of service I received. From start to finish, the entire process was smooth, professional, and incredibly efficient. Jose was an absolute pleasure to work with. He listened to my needs, provided detailed information, and was patient in answering all my questions. He made sure I understood all the options available and helped me find the perfect car that fit my lifestyle and budget. Manager Luis went above and beyond to ensure that I got the best deal. He was transparent, friendly, and clearly dedicated to customer satisfaction. He made sure the numbers worked out in my favor, and I felt confident in my decision to go with Toyota of Simsbury. Jamal was also instrumental in finalizing everything. His professionalism and attention to detail ensured that the entire paperwork process was seamless and quick. It was clear that he genuinely cares about making the experience as easy and stress-free as possible for customers. Thanks to their combined efforts, I walked away with an amazing car lease and a feeling of trust in this dealership. If you’re in the market for a car, I highly recommend working with this fantastic team! They make the car-buying experience truly exceptional.
I recently had the pleasure of working with Jose, Manager Luis, and Jamal at Toyota of Simsbury, Connecticut, and I couldn’t be more impressed with the level of service I received. From start to finish, the entire process was smooth, professional, and incredibly efficient. Jose was an absolute pleasure to work with. He listened to my needs, provided detailed information, and was patient in answering all my questions. He made sure I understood all the options available and helped me find the perfect car that fit my lifestyle and budget. Manager Luis went above and beyond to ensure that I got the best deal. He was transparent, friendly, and clearly dedicated to customer satisfaction. He made sure the numbers worked out in my favor, and I felt confident in my decision to go with Toyota of Simsbury. Jamal was also instrumental in finalizing everything. His professionalism and attention to detail ensured that the entire paperwork process was seamless and quick. It was clear that he genuinely cares about making the experience as easy and stress-free as possible for customers. Thanks to their combined efforts, I walked away with an amazing car lease and a feeling of trust in this dealership. If you’re in the market for a car, I highly recommend working with this fantastic team! They make the car-buying experience truly exceptional.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew, your feedback made our day! We're so glad you had such a positive experience with Jose, Manager Luis, and Jamal. Thank you for choosing Hoffman Toyota and sharing your high praise of our team. Enjoy your new car!
Cameron at Hoffman was the best to work with. Clear and prompt communication and went above and beyond to secure the truck I purchased.
Cameron at Hoffman was the best to work with. Clear and prompt communication and went above and beyond to secure the truck I purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear Cameron made your truck purchase smooth at Hoffman Toyota! Thank you for your business and enjoy the ride.
I’ve been coming to this Toyota dealership for many years, and my new 2025 Toyota RAV4 purchase was another great experience. Manager Luis Plaza provided outstanding service—professional, attentive, and truly made the process smooth. Leslie was also excellent and very helpful throughout. Highly recommend!
I’ve been coming to this Toyota dealership for many years, and my new 2025 Toyota RAV4 purchase was another great experience. Manager Luis Plaza provided outstanding service—professional, attentive, and truly made the process smooth. Leslie was also excellent and very helpful throughout. Highly recommend!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and for choosing Hoffman Toyota once again, Margarita! We're thrilled to hear you had a smooth and professional experience with Luis, Leslie, and the team. Congratulations on your new 2025 Toyota RAV4!
We had very good experience with Hoffman Toyota dealership. Eddie was very knowledgeable and helpful.
We had very good experience with Hoffman Toyota dealership. Eddie was very knowledgeable and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mikhail, thank you for sharing your experience with our team! We very much appreciate your business and hope to see you again at Hoffman Toyota.
Great experience! Working with Dave was great, he wasn’t persistent, very polite and professional he explained everything, very knowledgeable.Would definitely recommend Dave and Hoffman Dealer .
Great experience! Working with Dave was great, he wasn’t persistent, very polite and professional he explained everything, very knowledgeable.Would definitely recommend Dave and Hoffman Dealer .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Dave and our team at Hoffman Toyota! We're so glad the experience was professional and smooth. Safe travels!
Jose Rivera is the man you want to buy from at Hoffman Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is excited to show you the features of each vehicle. Jose helped my mom, myself, and my best friend to choose vehicles and we will recommend him to all of our friends and family. This guy is a multitasker and he’s smart. Definitely a great asset to the dealership!
Jose Rivera is the man you want to buy from at Hoffman Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is excited to show you the features of each vehicle. Jose helped my mom, myself, and my best friend to choose vehicles and we will recommend him to all of our friends and family. This guy is a multitasker and he’s smart. Definitely a great asset to the dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this fantastic review! We’re so happy that Jose could assist you, your mom, and your friend. We truly appreciate your referrals and your kind words about Jose’s knowledge and approach at Hoffman Toyota.
Very efficient, personally and friendly over the phone and in person especially Leslie , Jamal and Ashley.
Very efficient, personally and friendly over the phone and in person especially Leslie , Jamal and Ashley.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Constanta, thank you for choosing Hoffman Toyota and for sharing your thoughtful feedback about Leslie, Jamal, and Ashley! We hope to welcome you back as a customer again in the future. Have a great day!