Hubert Vester Toyota Hours
Since 2003, Hubert Vester Toyota in Wilson, NC has been in the business of selling Toyotas. We take great pride in all a
spects of the car buying process, and it shows in our dealership, our employees, and our return customers. We are proud to be a 10 year President?s Award Winner, and it shows in our attention to each and every customer?s needs.
"Our People Make the Difference"
Oil, Filter Change
New Brake Pads/Shoes (Rear)
The salesperson promised they would beat other dealer's offer and asked me to drive 1.5 hrs to go there. But then they did not honor the promise and... was very rude. The supervisor be like he was the highest supervisor and acted like it was not their fault at all. DO NOT GO. DO NOT GO.DO NOT GO.DO NOT GO.They only do business when they can RIP you off.
Untrustworthy, unorganized, and unaccountable The staff a Hubert Vester is so successful at selling cars that the only thing they have time for is money... and unsold cars. Their customer service exists if they stand to make more money and even then it is only a facade. Their floor manager, James, will appeal to your humanity with personal stories and make promises for the staff's performance; his promises and his semblance of humanity do not exist after the final sales price is set. Failure to deliver the vehicle on time, failure to repair acknowledged damages, failure to provide maintenance records, and failure to provide vehicle registration can all be linked back to promises James made while negotiating the sales price. After speaking with James a month later, he promised to call back the following day with some solutions, yet he still has not called. The unreliable customer service is not limited to James. The office manager, Darius, also makes promises to call back or email but never does. The sales manager, Brian, also does not keep promises to call back. Other staff promise to email vehicle registration records on the phone, but never follow up. The last manager I spoke to, Gordon, would not even take responsibility to ensure someone ever called me back, only to pass a note. They will promise you anything to get you off the phone, just as they will promise you anything to squeeze a couple more dollars out of you before buying a vehicle. So, a month a half after I've purchased a vehicle from Hubert Vester Toyota, I do not have vehicle registration or any commitment from the staff to helping me drive on the road legally. Just a delay tactic, while I've been assuming the risk of being pulled over for weeks. As soon as they get their money they have no concern for their customers. Additionally, in the days after I purchased my vehicle they raised the list price online to artificially inflate the value of their used cars. I recommend if you choose to shop for a vehicle here to treat the staff as purely transactional in a fight over your money, with little regard for them as a person because they have none for you, they are performers in a play while it’s real life for you. And get everything in writing, because they will not begin to consider a refund for not providing services you paid for.
We recently purchased a 210700 Camry xle they were not pushy and had a very laid back get the deal done approach. My wife loves her new car so like they... say if mamma is happy everybody is happy. Can't say enough about Alton and Trey great folks much better experience here than other local dealers in my area.
Hi James, I am so glad to hear that both you and your wife enjoyed your experience at our dealership while working with Alton Vinson and Tre' Turner.... We appreciate your business and I am glad that you're enjoying the Camry! Have a great day!
Great customer service... friendly staff... jenifer got everything ready and had car ready and pulled up when got to the dealership.. great experience!!!!... Very knowledgeable sales people
We were very impressed with the service we received at Hubert Vester Toyota. All the staff were very helpful and went out of their way to help us find... our new Tundra and to make our buying experience a good one. We feel that the service we got was very open and honest. We got a great deal be shopping at Hubert Vester compared to prices we were quoted at other dealers. Thanks to Candace, Jennifer and Daryl for all their help!
Best car buying experience I have ever had. If you are looking for a vehicle, I highly recommend going to Huber Vester Toyota. The entire group Is awesome.... Me and my husband both bought vehicles from them and we very pleased with how we were treated. They have a customer for life.
4 thumbs up. Greg had an answer to everything except whether or not I could have the samurai helmet. I forgive him though. Much obliged.
This was by far the best experience I have had with a car dealership. I have been looking for a Toyota Highlander for several weeks at several dealerships.... Even though I had to drive for over an hour to get here it was worth it. Jennifer Spurlin and Curtis Thompson made it all worthwhile, including sending a video about the car in advance and meeting me at the door with it ready for me to see. It was just what I wanted and the price was right. I was shown the utmost respect and courtesy during the entire visit,. Yes I would recommend this Toyota dealership to anyone looking for a Toyota! Thanks to everyone at Hubert Vester! Sandra Close
Went in for simple oil change and tire rotation and while it was in there shop they somehow managed too ring off 2 studs. Was told by Two different service... advisors that the parts were ordered and sold be in 2 days. Well 4 days later after not hearing anything I decided to ride by too see just what was going and to my surprise my truck was sitting in the same spot I left it 4 days prior!! Go in and ask what's going on with it and no one knows and the parts that were supposed to have been ordered for it had never been done. So they have them overnight shipped to the dealer and finally put the truck back together but it rode awful so I was told that The Service Manager would call the next day and 5 days later still no phone call !!!!! I guess buying 2 what I would call expensive vehicles ( Tundra and 4 Runner ) wasn't enough to at least get a call back. The absolute last time I will go here or recommend them too anyone.......
Hi Darayl, I am sorry to hear about your negative experience with our Service and Parts Department. I also apologize for the delay in response to you...r review. I have followed up with both the General Manager and Service Manager in regards to your experience. I was notified that you had on after market Wheel Spacers and that we thought we had alleviated your concerns by putting on New Wheel Spacers free of charge to you. We sincerely appreciate your business with Hubert Vester Toyota. If you would like to discuss this further please feel free to contact our General Manager Tre' Turner at (252)385-3094 or myself, Amanda Wilson the Internet Sales Director at (252)495-6643. Thanks, and have a great day.
Greg Baker sold me my first brand new car and I couldn't have been happier. I needed a dependable car to get me where I needed to go and I got just that.... Thanks, Greg!
Congratulations! Thank you for allowing Greg to help you.