Ken Nelson Auto Group

Would recommend this dealer and sale's person. Graye to my family and friends.thay bend over backwards to make your visit a happy one, thanks for the experience

It was a good buying experience. I had been looking for a Used Ford Explorer for awhile and they had a good price so I was willing to drive 90 miles to... take a look at it. Brandon Yaeger took the time to go for a test drive with me and talk to me about the car. I had been at another dealership where the minute I said I was looking for a used vehicle they just waved towards the used lot and told me I could go find it myself. This dealership was a stark contrast to the shabby treatment I received elsewhere. I bought the vehicle and I will definitely go back and shop with them again, despite the distance.

The overall experience with this dealership was excellent. I have bought quite a few vehicles in the past and I know what I want. I normally call the dealership... that has a vehicle that I am interested in and inform them if they can meet a certain price. If they can then I will come down and look at the vehicle. This way I don't waste their time and I don't waste my time (I don't like to haggle). In this instance I was communicating with Clayton Bonnell the sales person. He informed me that they can meet my price. I drove down to the dealership and test drove the vehicle. He was not pushy and he had a pleasant demeanor about him. He answered my questions and spoke about the vehicle. I informed him that I would take the vehicle and he promptly finished the paperwork. I drove off very satisfied. Normally, I expect some sort of "tap dance" show from a manager informing me that the price has changed or some other reason to complicate things. Not here! If you are a seasoned individual that knows their vehicles and prefers a "no BS" policy when purchasing.... look no further! I was pleasantly surprised. And do business with Clayton Bonnell. He is an asset to that dealership!

Carl Buehler was the BEST new car salesman I have ever worked with. After finding the 4-Runner I wanted online, I worked out the best price ahead of time... before visiting the dealership. It was worth the drive to Dixon for the BEST new car purchase experience of my life! Carl was knowledgeable, friendly, helpful, kind, and responsive.

Brandon Yeager answered all of my questions before I came for a test drive. He was very honest and upfront. The staff was very friendly and not pushy at... all! I will recommend them to my family and friends for sure and use them in the future!

Steve Davis did a great job at keeping me informed of what was going on during the process and making sure everything was going smoothly. Very happy with... my experience

Had a great experience. Shopped online and then with Brandon Yeager if you want a laid back and very professional sales member he is your guy .

Have been using Ron for 30 years, I will you Ron another 30 years if he’s around. Customer service exceeded expectations which will lead me back to Ron.

This was the 4th vehicle that we have purchased from Ken Nelson. Every single purchase we have made has been very easy to do. While it is 30+ miles to... get to the dealership, every single time has had me walk away from there with a great feeling of customer service. This time, I picked out the car from the website. I sent all the information in that they required. They told me what to expect from my rates and payment before driving there and when I walked on the lot with my daughter, the car was sitting there ready for us. The rest was as easy as signing paperwork and leaving the dealership. In an out in less than an hour and a half. That's why this was the 4th car we have purchased from Ken Nelson, that's why there will be a 5th, 6th and many more cars purchased from Ken Nelson, that's why I will never be able to express how simple this dealership makes the car buying process.

Great experience I will never buy anywhere else ever service was and is the best around. All employees treated us with respect and were very professional