Reviews
We purchased a used 2021 vehicle from Ken Nelson Auto
We purchased a used 2021 vehicle from Ken Nelson Auto Group. I put in a request for information on the vehicle via their website and Brandon called my within 10 minutes. We drove in the next morning and he had it waiting for us at the door for a test drive. The offered us a good trade value for our vehicle and that made it an easy decision to make the trade. Good price, good trade value and easy financing. A+
We purchased a used 2021 vehicle from Ken Nelson Auto
We purchased a used 2021 vehicle from Ken Nelson Auto Group. I put in a request for information on the vehicle via their website and Brandon called my within 10 minutes. We drove in the next morning and he had it waiting for us at the door for a test drive. The offered us a good trade value for our vehicle and that made it an easy decision to make the trade. Good price, good trade value and easy financing. A+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I took my granddaughter to look at a vehicle at Ken
I took my granddaughter to look at a vehicle at Ken Nelson’s. Our salesman was Peter Powers He did an awesome job of explaining the process and making sure that we felt comfortable. I would recommend any one who is looking for a vehicle to contact Peter. Peter thank you very much for everything. Dale B
I took my granddaughter to look at a vehicle at Ken
I took my granddaughter to look at a vehicle at Ken Nelson’s. Our salesman was Peter Powers He did an awesome job of explaining the process and making sure that we felt comfortable. I would recommend any one who is looking for a vehicle to contact Peter. Peter thank you very much for everything. Dale B
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought a new truck from Morgyn Bailey and just
Just bought a new truck from Morgyn Bailey and just wanted to say that my buying experience was very positive as she kept in contact with me through emails, texts and phone calls in a timely manner as well as was very patient with me to assure that I drove away happy in my new vehicle. Together Morgyn and Chad have definitely went above and beyond and will be returning to them at Ken Nelson for future vehicles when needed.
Just bought a new truck from Morgyn Bailey and just
Just bought a new truck from Morgyn Bailey and just wanted to say that my buying experience was very positive as she kept in contact with me through emails, texts and phone calls in a timely manner as well as was very patient with me to assure that I drove away happy in my new vehicle. Together Morgyn and Chad have definitely went above and beyond and will be returning to them at Ken Nelson for future vehicles when needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve always have had good service with Ken Nelson, And as
I’ve always have had good service with Ken Nelson, And as always Peter Powers has taken care of me on multiple car deals!
I’ve always have had good service with Ken Nelson, And as
I’ve always have had good service with Ken Nelson, And as always Peter Powers has taken care of me on multiple car deals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do not patronize this business.
Do not patronize this business. Especially the service department. You will be lied to and cheated. Buyer beware. Incompetance rules.
Do not patronize this business.
Do not patronize this business. Especially the service department. You will be lied to and cheated. Buyer beware. Incompetance rules.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Poor service.
Poor service. Had horrible communication / very little communication. This was an over the phone inquiry to purchase a vehicle
Poor service.
Poor service. Had horrible communication / very little communication. This was an over the phone inquiry to purchase a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Brayden and the staff were very pleasant to work with.
Brayden and the staff were very pleasant to work with. We would do business with them again!
Brayden and the staff were very pleasant to work with.
Brayden and the staff were very pleasant to work with. We would do business with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were able to work with Mr.
We were able to work with Mr. Peter Powers for the second time to buy a new car. He was amazing and not judgmental or pushy on the sale. He helped my husband find an amazing truck within our price range and our preferences (and let me tell you, we are picky). The sale only took a couple of hours and he great and efficiently with our active family. We would recommend Peter to any and all that are seeking a new or used vehicle.
We were able to work with Mr.
We were able to work with Mr. Peter Powers for the second time to buy a new car. He was amazing and not judgmental or pushy on the sale. He helped my husband find an amazing truck within our price range and our preferences (and let me tell you, we are picky). The sale only took a couple of hours and he great and efficiently with our active family. We would recommend Peter to any and all that are seeking a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ken Nelson Auto group is one of the best dealers from
Ken Nelson Auto group is one of the best dealers from whom I’ve purchased a car in over fifty years. Austin and Kyle were cooperative, helpful, and professional at each phase of the transaction on a 2023 Nissan Rogue SL. Kyle communicated with by email in a timely, precise, and concise manner. Austin delivered the car to our home in Freeport after having it attended to as part of the deal. He demonstrated everything he could about the car’s interior features to my wife in a patient way. A week after we took ownership, Austin placed a courtesy follow-up call that was much appreciated. Look no further than Ken Nelson in Dixon. You’ll be happy you did! 5 stars.
Ken Nelson Auto group is one of the best dealers from
Ken Nelson Auto group is one of the best dealers from whom I’ve purchased a car in over fifty years. Austin and Kyle were cooperative, helpful, and professional at each phase of the transaction on a 2023 Nissan Rogue SL. Kyle communicated with by email in a timely, precise, and concise manner. Austin delivered the car to our home in Freeport after having it attended to as part of the deal. He demonstrated everything he could about the car’s interior features to my wife in a patient way. A week after we took ownership, Austin placed a courtesy follow-up call that was much appreciated. Look no further than Ken Nelson in Dixon. You’ll be happy you did! 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to do business with!
Great place to do business with! I would recommend this dealer to anyone looking for an honest auto dealership. . Everyone that I worked with were so very nice and down to earth. It was such a pleasant change from the other dealers. I will definitely return for another purchase when the time comes.
Great place to do business with!
Great place to do business with! I would recommend this dealer to anyone looking for an honest auto dealership. . Everyone that I worked with were so very nice and down to earth. It was such a pleasant change from the other dealers. I will definitely return for another purchase when the time comes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car