Lia Toyota of Colonie

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
196 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    December 31, 2020

    Amanda Blacknik assisted my wife and I in leasing a Camry. She was knowledgeable and helpful in all aspects of the process. I would recommend seeing... her for your auto needs. We have been a customer with Lia since 2002 and have been happy with Toyota and this dealership.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2020

    Our salesman, Brian Grady, did a fine job selling us our Prius Prime in early September 2020. We certainly recommend him to anyone looking to buy a Toyota!... Pam and George

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 20, 2015

    Art Palazollo was the person that checked me in and listened to me try to explain the noises I had heard and what had happened. He was excellent at asking... the right questions and figuring out what I was saying. He made me feel good about bringing my car there. It turned out that they could find nothing wrong and it was checked out thoroughly. Everything was tight and as it should be. He told me even before leaving the car that it might have just been a chunk of ice dislodging. We felt it was best to have it checked out anyway. The cost of just checking it out was explained right up front. It checked out fine and I have peace of mind. I would definitely bring my car back for any needed service. It was another great experience. Thank you so much.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2020

    My sales person, Brent Livingston, was helpful and knowledgeable during my recent lease of a new vehicle. He did a great job explaining the cars features.... Lia worked with me to get the car and price I was looking for.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2020

    Our salesman, Joe Morand was very friendly, informative, and a delight to work with. He took his time explaining all of the new technology of the vehicle.... I would highly recommend him to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2020

    I had an excellent experience here. Amanda Blacknik was my salesperson and she was very competent . She answered all of my questions and gave me all the... information I needed to make my decision. I especially appreciated the honesty of the dealership. The price I was quoted was the price I paid there were no “hidden fees”. I would buy from Amanda and this dealership again. Austin also helped out and was very informative when picking up my car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2020

    Worked with Amanda Blacknik. She is great and highly recommend her. Made the lease process very smooth and easy. Go see her when buying or leasing a new... Toyota.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    JoeS, thank you for your time and feedback. We are delighted to hear that your shopping experience with Amanda was so positive! We strive to offer exc...eptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

  • 5.0 out of 5
    October 25, 2020

    I went to Lia Toyota to buy a new Tacoma. I met with Bill Boland. He showed me what was available. We discussed all the terms and my trade in. It was a... stress free visit. I couldn't ask for a better salesman.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, thank you for your time and feedback. We are delighted to hear that your shopping experience with Bill was so positive! We strive to offer excep...tional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

  • 5.0 out of 5
    October 25, 2020

    Tom Pottenburgh was our sales consultant. He listened to what we wanted in a vehicle, let us test drive, and guided us through the whole process. Tom... was very helpful and informative and made this an easy and enjoyable transaction. Tom did not pressure us. We would recommend Tom at Lia Toyota to anyone interested in purchasing a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike and Marilyn, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing t...o hear that Tom took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

  • 5.0 out of 5
    October 25, 2020

    When it went to Lia Toyota I just went to look and I had no intention of really buying that day but Allison was so sweet and attentive and answered all... my questions and the next thing you know I was buying a. Pre-owned Toyota RAV4! I love my new car! Thank you Allison Ancowitz

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Allison!... Please contact us when your new vehicle is ready for its first service. We would be happy to help!

View More Reviews