Reviews
Brent Livingston made the entire process very smooth and
Brent Livingston made the entire process very smooth and easy to get the new Rav 4 out of the building
Brent Livingston made the entire process very smooth and
Brent Livingston made the entire process very smooth and easy to get the new Rav 4 out of the building
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt, We appreciate your feedback! Brent’s commitment to a seamless, customer-first experience is exactly what we strive for. Thanks for choosing us for your new RAV4!
Service advisor, Justin Cole at Lia Toyota provided both
Service advisor, Justin Cole at Lia Toyota provided both a professional and comprehensive care of my 2011 Highlander. I appreciate his courteous approach and willingness to listen to and address my concerns. Thanks
Service advisor, Justin Cole at Lia Toyota provided both
Service advisor, Justin Cole at Lia Toyota provided both a professional and comprehensive care of my 2011 Highlander. I appreciate his courteous approach and willingness to listen to and address my concerns. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mv, We’re so glad Justin Cole provided professional, attentive care for your Highlander. His courteous approach and dedication to customer concerns truly reflect the service we strive for at Lia Toyota of Colonie.
Bill Boland was the ideal car salesperson.
Bill Boland was the ideal car salesperson. From start to finish, he made everything stress free and I couldn’t be more thankful
Bill Boland was the ideal car salesperson.
Bill Boland was the ideal car salesperson. From start to finish, he made everything stress free and I couldn’t be more thankful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cassie, Thanks so much for this! Bill Boland will be honored to hear he was the ideal salesperson and made everything stress-free from start to finish. We're grateful you had such a positive experience. Appreciate your business!
Super nice people to work with.
Super nice people to work with. Easy in and easy out, great service. Sarah Richards was great held letting us know how our service was going.
Super nice people to work with.
Super nice people to work with. Easy in and easy out, great service. Sarah Richards was great held letting us know how our service was going.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re so glad Sarah Richards kept you informed and made your visit smooth and easy. We appreciate your support!
I had a great experience with purchasing a new Rav 4 from
I had a great experience with purchasing a new Rav 4 from Joseph Harrigan. I didn't have an appointment and even though he was very busy he made my purchase perfect. This is my first brand new vehicle and I couldn't be happier!! Joe is a great asset for the Lia family.
I had a great experience with purchasing a new Rav 4 from
I had a great experience with purchasing a new Rav 4 from Joseph Harrigan. I didn't have an appointment and even though he was very busy he made my purchase perfect. This is my first brand new vehicle and I couldn't be happier!! Joe is a great asset for the Lia family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kate, We're thrilled to hear that Joseph Harrigan made your first brand new vehicle purchase perfect, even without an appointment and while being very busy. His dedication to providing excellent service is exactly what we value. We're so glad you couldn't be happier with your new RAV4! Joe is indeed a great asset, and we appreciate you recognizing his outstanding work. Congratulations on your new vehicle!
They take good care of their loyal customers, quality
They take good care of their loyal customers, quality work and price discounts. They work with their long term customers.
They take good care of their loyal customers, quality
They take good care of their loyal customers, quality work and price discounts. They work with their long term customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, Taking care of our loyal customers with quality work and price discounts is a priority for us. We value long-term relationships and are committed to working with customers like you who have trusted us over time. Thank you for your loyalty, and we're here whenever you need us!
Chris Forchilli was excellent.
Chris Forchilli was excellent. Personable, knowledgeable, good communicator Thank you for the opportunity to respond
Chris Forchilli was excellent.
Chris Forchilli was excellent. Personable, knowledgeable, good communicator Thank you for the opportunity to respond
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that Chris Forchilli provided excellent service and demonstrated such professionalism, product knowledge, and clear communication. We truly value your recognition of his efforts and appreciate the opportunity to serve you.
Service was good.
Service was good. Confusion on car availability and some wait time dropped this rating to a 4 star.
Service was good.
Service was good. Confusion on car availability and some wait time dropped this rating to a 4 star.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Peter, Thank you for taking the time to share your feedback. We’re glad to hear that your service experience was good overall, though we regret the confusion and additional wait time regarding your vehicle’s availability. We appreciate your understanding and will use your feedback to improve communication and scheduling for future visits.
The last three times I’ve been to Lia Toyota of colonie
The last three times I’ve been to Lia Toyota of colonie I’ve had the pleasure of working with Madison Demarco. She is super friendly very knowledgeable and down to earth. I look forward to dealing with her in the future.
The last three times I’ve been to Lia Toyota of colonie
The last three times I’ve been to Lia Toyota of colonie I’ve had the pleasure of working with Madison Demarco. She is super friendly very knowledgeable and down to earth. I look forward to dealing with her in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
W Leuschner, Madison is going to be absolutely thrilled to hear how much you appreciate her friendly, knowledgeable, and down-to-earth approach. Building lasting relationships with customers like you is what matters most to us. Thank you for your loyalty and for taking the time to share such kind words about Madison. We truly appreciate your continued trust in our team!
I had an Amazon experience, personal 10/10 relató good
I had an Amazon experience, personal 10/10 relató good and fasta service, recomended great.
I had an Amazon experience, personal 10/10 relató good
I had an Amazon experience, personal 10/10 relató good and fasta service, recomended great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that your experience was a 10/10! It’s wonderful to know that our team provided quick, attentive, and professional service. Thank you for your kind words and recommendation, we’re so happy you had such a great visit!
