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Lia Toyota of Colonie

(1,359 reviews)
Visit Lia Toyota of Colonie
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award

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New (866) 472-0304 (866) 472-0304
Used (866) 473-9092 (866) 473-9092
Service (866) 475-3584 (866) 475-3584

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2021.
Lia Toyota of Colonie offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)
Lia Cars For Life

Service center

Phone number (866) 475-3584

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
11:00am–5:00pm

Meet our employees

Bill Boland headshot
Bill Boland
Sales
Matt Brandt headshot
Matt Brandt
Parts Manager
William Buckley headshot
William Buckley
Service Adivisor
Jared Cain headshot
Jared Cain
Service Advisor
(0 reviews)
Sue Clark headshot
Sue Clark
Cashier and Customer Reception
Justin Cole headshot
Justin Cole
Service Advisor
(0 reviews)
Christopher Comorski headshot
Christopher Comorski
Service Advisor
Corey Cross headshot
Corey Cross
Body Shop Manager
Tim Ellis headshot
Tim Ellis
Service Advisor
Sean Evers headshot
Sean Evers
Parts Professional
Greg Goes headshot
Greg Goes
Painter
Sharonrose Hariprasad headshot
Sharonrose Hariprasad
Service Advisor
Joseph Harrigan headshot
Joseph Harrigan
Sales Consultant
Aaron "AJ" Haynes headshot
Aaron "AJ" Haynes
Finance Manager
Hope Hersey headshot
Hope Hersey
Internet Sales
Darnell Holloway headshot
Darnell Holloway
Service Advisor
Naomi Hughes headshot
Naomi Hughes
Service Advisor
(0 reviews)
Colby Klob headshot
Colby Klob
Service Advisor
Joe Konitski headshot
Joe Konitski
Detailer
Brent Livingston headshot
Brent Livingston
Sales Consultant
Dean Livingston headshot
Dean Livingston
Sales Consultant
Nicholas Mucha headshot
Nicholas Mucha
Service Advisor
Pattie Naccarato headshot
Pattie Naccarato
Service Appointment Coordinator
Joshua Nakchad headshot
Joshua Nakchad
Detailer
Vincent Nguyen headshot
Vincent Nguyen
Sales Manager
Makenzie Nieves headshot
Makenzie Nieves
Sales Consultant
Justin Niles headshot
Justin Niles
Finance Manager
Gregory Odom headshot
Gregory Odom
Parts Counterperson
Jim O'Donnell headshot
Jim O'Donnell
Sales and Leasing Consultant
(0 reviews)
Sean O'Keefe headshot
Sean O'Keefe
Fixed Operations Director
Kelly Pagano headshot
Kelly Pagano
Internet Sales
Arthur Palazzolo headshot
Arthur Palazzolo
Service Advisor
Eric Perrott headshot
Eric Perrott
Paint Technician
John Henry Phillips headshot
John Henry Phillips
Sales Consultant
Tom Pottenburgh headshot
Tom Pottenburgh
Sales and Leasing Consultant
Vanessa Radley headshot
Vanessa Radley
Service Advisor
Andy Rainone headshot
Andy Rainone
General Manager
Michael Richards headshot
Michael Richards
Service Advisor
Sarah Richards headshot
Sarah Richards
Service Advisor
(0 reviews)
Banita Singh headshot
Banita Singh
Internet Sales
Andrew Small headshot
Andrew Small
Product Specialist
Hunter Talar headshot
Hunter Talar
Sales Consultant
Marinda Tingly headshot
Marinda Tingly
Service Advisor
John Valikonis headshot
John Valikonis
Sales Consultant
Scott Weis headshot
Scott Weis
Rental Manager
Romeo Williams headshot
Romeo Williams
Detailer
Darby Wilson headshot
Darby Wilson
Estimator

Reviews

(1,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Toyota of Colonie from DealerRater.

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Chris Forchelli did an excellent job shepherding my

Chris Forchelli did an excellent job shepherding my Highlander throughout the service process. He kept me aware of the status and got me on my way expeditiously. Thanks, Chris.

Chris Forchelli did an excellent job shepherding my

Chris Forchelli did an excellent job shepherding my Highlander throughout the service process. He kept me aware of the status and got me on my way expeditiously. Thanks, Chris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jared Cain has taken care of my Toyota Prius service for

Jared Cain has taken care of my Toyota Prius service for a number of years. He is always helpful and courteous and the ultimate car repair professional. Great to work with him on my visits to Lia Toyota. Paul Higgins

Jared Cain has taken care of my Toyota Prius service for

Jared Cain has taken care of my Toyota Prius service for a number of years. He is always helpful and courteous and the ultimate car repair professional. Great to work with him on my visits to Lia Toyota. Paul Higgins

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Paul, we're delighted Jared has proven to be your Prius's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

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I got an oil change and tire rotation here.

I got an oil change and tire rotation here. The work was done quickly and Jared Cain did a good job of keeping me informed.

I got an oil change and tire rotation here.

I got an oil change and tire rotation here. The work was done quickly and Jared Cain did a good job of keeping me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Jared was convenient and well-communicated. See you next time!

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Justin and his team at Lia are fantastic!

Justin and his team at Lia are fantastic! They always listen and ask questions to be sure they understand your concerns. When something doesn’t look right that is outside the scope of their defined task, they communicate the concern and provide pictures!

Justin and his team at Lia are fantastic!

Justin and his team at Lia are fantastic! They always listen and ask questions to be sure they understand your concerns. When something doesn’t look right that is outside the scope of their defined task, they communicate the concern and provide pictures!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you enjoyed an accommodating and thorough visit with Justin! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Toyota for the best service!

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I had been having a strange noice whenever I stepped on

I had been having a strange noice whenever I stepped on my acceleration, Sarah Richards documented the noise which the other attendant didn't do, and made sure it was taken care of, it turned out to be my transmission! Big deal! She made sure everything turned out okay with my car. I am very happy with the job she is doing. Great job Sarah Richards.👍

I had been having a strange noice whenever I stepped on

I had been having a strange noice whenever I stepped on my acceleration, Sarah Richards documented the noise which the other attendant didn't do, and made sure it was taken care of, it turned out to be my transmission! Big deal! She made sure everything turned out okay with my car. I am very happy with the job she is doing. Great job Sarah Richards.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thanks for your positive feedback on the service and support provided to you by Sarah! She's the consummate advocate for our valued customers, and we're pleased to know how satisfied you were with this experience. See you next time!

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My recent visit to Lia Toyota of Colonie was made

My recent visit to Lia Toyota of Colonie was made pleasant due to a great service advisor, Naomi Hughes. Naomi is thorough, friendly and professional, she really shows she likes her job and enjoys providing excellent customer service.

My recent visit to Lia Toyota of Colonie was made

My recent visit to Lia Toyota of Colonie was made pleasant due to a great service advisor, Naomi Hughes. Naomi is thorough, friendly and professional, she really shows she likes her job and enjoys providing excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thanks for letting us know how satisfied you were with Naomi's assistance, Cheryl! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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Had a great car buying experience thanks to Joseph

Had a great car buying experience thanks to Joseph Tanski. It made a stressful process easy and transparent. Would recommend him to family and friends.

Had a great car buying experience thanks to Joseph

Had a great car buying experience thanks to Joseph Tanski. It made a stressful process easy and transparent. Would recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted Joseph and the Lia Toyota team provided you with an experience worth recommending. We truly appreciate you telling us what you liked about this transaction. Enjoy your new car!

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I always bring my vehicle to Lia Toyota to be serviced.

I always bring my vehicle to Lia Toyota to be serviced. Christopher Forchilli was wonderful to work with. He kept me informed about the time it would take to service my vehicle. And when I had questions he was able to answer them without making me feel as though I was being a pain.

I always bring my vehicle to Lia Toyota to be serviced.

I always bring my vehicle to Lia Toyota to be serviced. Christopher Forchilli was wonderful to work with. He kept me informed about the time it would take to service my vehicle. And when I had questions he was able to answer them without making me feel as though I was being a pain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, DebJean! We're pleased you had another great service experience with us, and that Christopher made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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Justin Cole was professional, courteous and very

Justin Cole was professional, courteous and very responsive to my questions and concerns. Lia Toyota is fortunate to have him in their employ.

Justin Cole was professional, courteous and very

Justin Cole was professional, courteous and very responsive to my questions and concerns. Lia Toyota is fortunate to have him in their employ.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Josephine, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Justin provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

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Too expensive and they always find something wrong the

Too expensive and they always find something wrong the girl who waited on us was kinda rude

Too expensive and they always find something wrong the

Too expensive and they always find something wrong the girl who waited on us was kinda rude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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