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Great service with Lia Toyota Colonie
I always have a good experience with Lia Toyota. The service people are wonderful. My service person Art Pallazzo is friendly and very funny. He makes sure i understand everything and provides service with a smile. Thanks Art.
Marinda Tingly was professional, accurate and friendly.
Marinda Tingly was professional, accurate and friendly. She explained to me every single service mechanic recommended. I accepted to do engine oil change and transmission oil change this time. Service was professionally performed in short time period. Thanks
Excellent service @ service/maintenance department .
Excellent service @ service/maintenance department .... Great people!!! I believe this is because they have a great leader, Richard Grugan. He does a good job coaching and teaching his staff on customer service. ... Well Done Team Grugan and Lia Toyota .!!!
Juan, your enthusiastic review is an honor we don't take for granted! Thanks so much for telling us everything you appreciate about Rick and our awesome service team. As always, please don't hesitate to reach out to us for any and all automotive needs. It's always a pleasure to assist you.
Vanessa Radley was very helpful and knowledgeable about
Vanessa Radley was very helpful and knowledgeable about her job and when the technician told her what was wrong she was able to explain it to me.
Thanks so much for your 5-star review! Vanessa is the consummate professional and always strives to keep her clients well informed of findings and services performed. We're happy you benefitted from her expertise and support. We look forward to making your next appointment just as superb!
Mr Bill Boland dealt with my purchase like an expert in
Mr Bill Boland dealt with my purchase like an expert in the field. He took my information and made the process so easy, better than going to the supermarket. I have recommended him to my colleagues. I thank him for making the process so easy.
Sukh, that's wonderful news! Thanks for letting us know how pleased you were with the smooth and convenient buying experience Bill provided for you. Also, thank you for telling your friends about Bill at Lia Toyota of Colonie. Everyone here wishes you all the best with your new Toyota!
My greatest pleasure to have chosen you as my dealership. I drove 168 miles to you to pick up my car.
I would like to thank Thomas Pottenburgh and his team for
I would like to thank Thomas Pottenburgh and his team for making the entire process of purchasing my 2023 Sequoia Limited smooth and easy. We handled almost everything over the phone since I am from NYC. So when my wife and I got to the delearship we were in and out. While many other dealerships would not sell to out of towners or had insane mark up, Lia Toyota welcomed us and was fair with the pricing. Thank you again and you have earned a repeat customer!
Awesome! We appreciate your satisfaction with the way your purchase was handled by Thomas and we're so happy for you and your new Sequoia. We graciously look forward to serving you again some day but until then, we wish you nothing but joy and satisfaction in your travels in the new year and beyond!
I would like to say that Lia Toyota has always been very
I would like to say that Lia Toyota has always been very nice to us with taking care of our cars. I would also like to say that Vanessa Radley was exceptional with taking car of us with the recent maintenance on our Camry. When Vanessa is your Service Advisor, you know that she will take the best care of you! Thank you for all your help!
Thanks so much for this 5-star review of Vanessa! She is a fantastic person to work with and we're pleased you have been so happy with her service. Please let us know when we may be of service to you again. It is always our pleasure!
Good service at Lia Toyota
Chris Comorsky was very good at communicating what needed to be done. He is very articulate and very approachable. I hope that he will be there for me the next time I bring in my car to Lia Toyota
Roger, that's great! Thanks so much for sharing with us how accommodating and attentive Chris was during your service visit. Chris will certainly appreciate the recognition. We look forward to making your next appointment with him just as outstanding. Thank you for choosing Lia Toyota!
I've had several Toyota vehicles that I get serviced here
I've had several Toyota vehicles that I get serviced here at Lia and for the last couple of years I only use Vanessa Radley as my service advisor. She's great about working to accommodate my crazy schedule. Vanessa is good at explaining what the mechanics are recommending and whether it's a critical service or something that can be done at my next service, etc. She always tries to help keep my costs down through service discounts, rebates, etc. which is greatly appreciated. And she is always friendly and pleasant.
Bill, thank you for stopping by to share such kind feedback on Vanessa! Vanessa will certainly be humbled by your sentiments. We sincerely appreciate your continued business and your trust in our service team is an honor. We wish you the safest of travels until we meet again!
Very clean and professional, attentive staff and
Very clean and professional, attentive staff and salespeople. I would recommend this dealership to everyone
Robert, thank you for telling us all the wonderful ways our team provided you with a supportive and pleasant dealership experience! It is our duty and pleasure to make sure you're happy, so we're thrilled with your 5-star review and hope you will call us again one day when we may assist you. Best wishes to you for safe and happy travels until then!