Reviews
I always receive the best treatment here.
I always receive the best treatment here. I trust the work and the quotes I receive. I especially love and appreciate Julia Hamar from the service department. She is highly professional and trustworthy. She goes out of her way to accommodate her customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Julia met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager
Friendly, fast, quality, taken care of, clean, good
Friendly, fast, quality, taken care of, clean, good atmosphere, comfortable, work completed as it should be
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leslie, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jarren and our team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager
Horrible customer service.
Horrible customer service. The service advisor didn't do as what my appointment was for when I called in
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager
Other than it's a seller's market and I couldn't get a
Other than it's a seller's market and I couldn't get a better price with this economy- it was very professional, friendly, and relaxing. Steve is the best! And finance John worked his tail off trying to get me the best rate possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager
Excellent service.
Excellent service. Staff were professional and helpful regarding car service. Very quick to get repair
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager
They got me in quickly and took care of my needs
They got me in quickly and took care of my needs efficiently and satisfactorially. Great service on new tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Dave, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager
Came in looking for tires.
Came in looking for tires. Zach went out and looked at the size I needed on my car. Quickly looked up online for different options. Came up with some good tires for a good price and was very helpful with the mail in rebate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager
Always very helpful and accommodating.
Always very helpful and accommodating. Personalized service with a smile. Very quick service and communication is top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager
Chad Soares has sold me 3 Toyotas and He is the best.
Chad Soares has sold me 3 Toyotas and He is the best. Recommend friends to buy Toyota
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Carol, for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager
Quick, easy, clean, convincing I love having life-time
Quick, easy, clean, convincing I love having life-time oil change service with Lithia. Lithia always makes it easy and pleasant to take care of my Toyota vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager