Route 44 Toyota

got left a voicemail from someone in the service department claiming there was a special program for oil changes for my tundra telling me that it was cost me $30.00. I was able to call back and ask for that person and he/she didn't recall calling me leaving that voicemail but then I guess remembered once I poke of the promo. I then scheduled an appointment. when I got to the desk and the service advisor told me it was going to be $80.00 I lost my lid and told me he was sorry and could only charge me $60.00. I ended up still doing the oil change only to the fact that I was there already and I had done 85 mph on the highway to get there on time. felt they could have done something better for a customer who brings four vehicles there to get serviced.

I went in with a specific budget in mind, with the intent of looking at used cars. I was quickly upsold a pipe-dream in the Camry, which I was, at the time, being told I could afford. After looking at the monthly lease payments, I asked if we could look at the Corolla and used vehicles on the lot, something the salesman (who assured me he was a "consultant, not a salesman") shrugged off. From the start of our talks, I told this "consultant" that I would not be leaving the lot with a car same day, because I needed to speak with my family before purchasing. The pressure to leave the lot same day lead both of us to legitimately raise our voices, like children. A person that seemed like a manager sat down, assuring me that we could come to a deal and "drive off today". I told him that had no intent of driving off same day with a new car, and that my budget was nearly doubled by the Camry my "consultant" showed me. The manager came off as the "good cop", assuring me that if his child was purchasing a car, he too would want them to consult with him before purchasing. After manipulating the lease payments to get closer to my budget, the manager asked for a refundable deposit to "show I was serious". He told me that same same deal may not exist tomorrow, so we should "lock it in now". Slime. The Camry sold itself, and I will be following up with a different Toyota Dealership. While there were cars on the lot within my budget that I repeatedly asked to look at, I was never shown anything but the 2018 Camry lease. My needs were ignored in the spirit of an upsale from the start, with my budget coming second to their goals of getting me in the more expensive car "same day".

Kudos, to Bobby Ryan & Kyle M. Beshaw. Had to change my vehicle from Infinity to move into 5th Camry. Treated well, & these guys hear you. << Thanks back at Derek O,, for doing your best in December and taking my calls initially.

High pressure, tried to talk me into something I did not want. Greasy upper sales person.

Brian was great! Very pleasant to work with and is very knowledgeable! Highly recommended!

I bought a '17 Toyota Tacoma from Brian Olson back in November. In the past I have always had awful experiences with car dealers and sales people. They had taken advantage of my fiance and I , talking about prices and payments before we even saw the car physically. Then we had gone to route 44 Toyota and dealt with Brian. First thing he did was show us our options before talking about money. He took us on a test drive and was just all around awesome and informative. I trusted what he was telling us. He was amazing and I will never buy another car from anyone else. We left the lot feeling good about our decision. Rather than line his pockets with commission he got us the best possible deal. He truly cares about the customer and what works for them and not himself. I would definitely recommend Brian Olson at route 44 Toyota to anyone that's looking to get into a new/used car. Absolutely amazing. Definitely didn't disappoint.

Gary has been a phenomenal salesman and finance officer for me over the years. I just purchased my fourth Highlander from him, my third Corolla, and a Pruis Prime. He is a delight to work with and has taken numerous hours with me to help me through smooth purchasing processes. He continues to look out for me and keep me posted on possible things that could benefit me. He's my guy and as long as I have Toyota's I hope he will be around to serve me.

I came in just looking and left with a new RAV4. Brian Olsen was a great salesman! I would refer anyone to this dealership.

Brian was our salesperson for our new 2017 Highlander XLE and 2017 Pruis Prime. He was very courteous, friendly and more importantly knowledgeable about both vehicles. He patiently explained all of the features on the cars and made himself available for any future questions we may have.

Brian was very thorough as he explained the documents and computer features. He did an outstanding job at explaining the features and functions of the Prius. Wonderful personality and made me feel comfortable asking questions. Overall he was exceptional going over and beyond the call of duty!!!