Toyota of Hackensack

Friendly, attentive service. Car was serviced. Recommendations were made and explained. Cost was disclosed in advance.

Good service, not long wait time. Friendly stuff. In general I had great experience. Would recommend.

The staff is amazing, they knew what they were talking about. It was clean and the whole experience was top knotch. I will definitely go back to my next vehicle from them.

Service advisor answered my issues to my satisfaction, appreciate his listening and response. Thank You

Incredibly unprofessional and arrogant. Was trying to negotiate via email with some researched numbers and was berated in such a condescending manner (we're Toyota and don't need your business). Direct quotes from the exchange: "You can't see me, but I'm literally facepalming. SO, in order to help bring you out of the ignorance of AI,...." "...it does make a difference as to why the vehicle is being discounted as it is, which I hope I don't have to explain in the "Supply vs Demand" economy." "And let's be honest, you're only upset because you didn't like what I had to say, not how I said it, and you were not going to buy the Toyota anyway. (I understand. Your reaction was what I expected.)"

My car was damage and so one was talking responsibility for it. No one cares

Young Kim was very helpful and attentive. He did his best to help us get the car that I wanted and did everything possible that I left happy and satisfied. Not only that but his managers were also very helpful everyone was great.

All employee are all friendly and the area is clean even the bathroom its nice thank u for the hospitality

Excellent experience using Toyota doesn’t have any complaints about it thanks for the help

Greeted immediately when entered. Person found our salesman immediately. Sales person was excellent . Set up phone in car. Went over everything that was done. Explained how certification worked.