Toyota of Hackensack

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4.5
(3,439 reviews)
Visit Toyota of Hackensack
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Inventory

See all 346 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2017.
Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Your Go 2 Guys for your next New or Pre-Owned Vehicle

Service center

Phone number (201) 977-6330

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 25 employees View less employees

Reviews

4.5
(3,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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4.0

Abigail so nice she is very helpful, she change brand new

Abigail so nice she is very helpful, she change brand new tires that we ask for

4.0

Abigail so nice she is very helpful, she change brand new

Abigail so nice she is very helpful, she change brand new tires that we ask for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I was very pleased with the communication and service

I was very pleased with the communication and service which Joe Huncken provided to me for servicing my Sienna. He kept me well informed on what work needed to be performed in regard to my original concerns and followed up on providing me the status of the repair during the day to its completion.

5.0

I was very pleased with the communication and service

I was very pleased with the communication and service which Joe Huncken provided to me for servicing my Sienna. He kept me well informed on what work needed to be performed in regard to my original concerns and followed up on providing me the status of the repair during the day to its completion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

Very friendly and does everything to make sure your

Very friendly and does everything to make sure your experience is comfortable. I had a Great experience.

4.0

Very friendly and does everything to make sure your

Very friendly and does everything to make sure your experience is comfortable. I had a Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Being a buyer was a wonderful experience.

Being a buyer was a wonderful experience. The staff was friendly, transparent in communication, and competent at their work. Top-class service.

5.0

Being a buyer was a wonderful experience.

Being a buyer was a wonderful experience. The staff was friendly, transparent in communication, and competent at their work. Top-class service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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4.0

Dealership was good responsive to my issues.

Dealership was good responsive to my issues. No other comments to report on my visit.

4.0

Dealership was good responsive to my issues.

Dealership was good responsive to my issues. No other comments to report on my visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Clear and efficient communication.

Clear and efficient communication. Very courteous staff. Welcoming waiting area. Very quick process. Highly recommend

5.0

Clear and efficient communication.

Clear and efficient communication. Very courteous staff. Welcoming waiting area. Very quick process. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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1.0

I was called in for an oil change via text and phone

I was called in for an oil change via text and phone calls. I made the appointment and come to find out an oil change was not needed. Just a tied rotation (my car had less than 3,500 miles on it) Zack informed me the first oil change is at 10,000 miles? But that’s not what anyone else at Toyota advised. So which is it? I was told at 5,000 miles. Further, they added a sticker to my vehicle advising the next oil change in 5,000 miles. WHAT THE HECK IS GOING ON WITH TOYOTA?!

1.0

I was called in for an oil change via text and phone

I was called in for an oil change via text and phone calls. I made the appointment and come to find out an oil change was not needed. Just a tied rotation (my car had less than 3,500 miles on it) Zack informed me the first oil change is at 10,000 miles? But that’s not what anyone else at Toyota advised. So which is it? I was told at 5,000 miles. Further, they added a sticker to my vehicle advising the next oil change in 5,000 miles. WHAT THE HECK IS GOING ON WITH TOYOTA?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Paul is great he take good care of me when i come there

Paul is great he take good care of me when i come there he always treat me whit like a family member he is great thanks Paul

5.0

Paul is great he take good care of me when i come there

Paul is great he take good care of me when i come there he always treat me whit like a family member he is great thanks Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

excellent good service, friendly and responsible people,

excellent good service, friendly and responsible people, The waiting time was quite longer than I expected

5.0

excellent good service, friendly and responsible people,

excellent good service, friendly and responsible people, The waiting time was quite longer than I expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Friendly and knowledgeable staff, Oil & Filter change,

Friendly and knowledgeable staff, Oil & Filter change, tire rotation were all done expeditiously . As always, a good experience.

5.0

Friendly and knowledgeable staff, Oil & Filter change,

Friendly and knowledgeable staff, Oil & Filter change, tire rotation were all done expeditiously . As always, a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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