Thank you. Your email has been sent to the dealer.

Share 

Reviews

4.8
69 lifetime reviews.
  • Good experience, not new to buying cars

    When going to buy a vehicle at a dealership or buying a one period, I always go in skeptical and with 100 questions. Basically I am ready. My exp...


    Show Full Review

    When going to buy a vehicle at a dealership or buying a one period, I always go in skeptical and with 100 questions. Basically I am ready. My experience at Toyota of Hackensack was very smooth. The opposite of my other experiences at other dealerships. I have owned two other vehicles. They are professional and work with your situation specicifically. As the process is going along, they kept us in loop and and asked us questions. We were apart of our entire buying process and informed of everything that was going on, pro and cons. Nothing was held back. My husband and I appreciated this. We werent treated like another quota to be met for the month. I will definitely continue to do business with them in the future and I am happy with my 2016 Corolla. It's what I was looking for. I got what I wanted and a decent deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • They Left a Lot to be Desired, Go Elsewhere

    I had two bad experiences with Toyota of Hackensack. I looked at a bunch of used cars in person and when it got down to discussing pricing was t...


    Show Full Review

    I had two bad experiences with Toyota of Hackensack. I looked at a bunch of used cars in person and when it got down to discussing pricing was told each car included a fee they called TLP or total loss protection but is more commonly known as gap insurance. I was paying cash, not financing, so the insurance was pointless. I was told this was non-negotiable. I gave my best price (without TLP), the sales associate went to his manager then came back, handed me a business card and said goodbye. No discussion or counter. A few weeks later I called up about one of the cars I had seen, which had now been on the lot for 70 days unsold. I asked to speak to a manager but the sales associate wouldn't let that happen. I asked what the best price they could do on the car was - got the typical spiel that their pricing is competitive. I said I could point to a few online cars that were very comparable but priced lower. The sales associate asked me to email the examples, which I did. She said she'd get right back to me but I never heard back. A follow-up email also went unanswered. All in all, my experience with this dealership was pretty poor though I will say that they have a lot of used inventory.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Toyota was easy going. Nice people, nice car. MS

    Overall good experience. Nice people. Nice car Wild repeat.


    Show Full Review

    Overall good experience. Nice people. Nice car Wild repeat.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews