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Toyota of Hackensack

(4,185 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Highly recommend.

Highly recommend... They listen to your and also explain things in simple terms They take their time with you .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

That's great experience for me.

That's great experience for me. Hope you're doing well and keep go do better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chayanna is the best will always gontonyoubguys Mike also

Chayanna is the best will always gontonyoubguys Mike also worked very well explaining everything to me thank you great team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very knowledgeable sales staff, my questions were fully

Very knowledgeable sales staff, my questions were fully answered. The sales person went the extra mile with full explainations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Friendly, professional and works with the customer. Very glad to work with this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything was fine except for setting the tire

Everything was fine except for setting the tire pressures. The plate on the door frame calls for 30 psi. After an hour of driving I checked the pressures and they all were 37 psi - way to high. This has happened when I bring my truck in in the winter and was told they put in higher pressures to prevent the low pressure warning from alerting on cold days - I understand but do not like it. But there is no reason to set pressures to about 34 psi when the outdoor temperatures will be no lower then 60 for 2 or 3 months. I'll have to tell them the tire pressure I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

No comment .

No comment .thank you so much. and have a good year and be safe enjoy .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in they diagnosed said I’m covered.

Went in they diagnosed said I’m covered. Waited 4 days for the part. Made me make an appt wasted PTO for them to tell me we can’t service today we’ll get back to you. Never got back to me. Waited another 3-4 days for them to say they have no idea. Complete waste of time. I would avoid coming here if I was you just to avoid headaches.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service A+ for the staff they make you feel

Excellent service A+ for the staff they make you feel like real human being. family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a great service experience.

I had a great service experience. Waiting area was comfortable and the wait wasn't too long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.