[{"id":424545,"personPtyId":40251818,"firstName":"Kevin","lastName":"Kettinger","titleText":"Service Advisor","shortBioText":"Previously a Restaurant Catering Manager, so customer service is my specialty. I bought 4 cars from Jay Wolfe Toyota before I even worked here. Since we are in St. Louis, I went to Eureka High School. I am a huge Cardinals fan. I am happily married and have two kids. The 4-Runner is my favorite vehicle. I look forward to meeting you soon.","emailTxt":"kkettinger@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":143,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/b00c217de57e.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":246172,"firstName":"Mark","lastName":"Hurt","titleText":"Service Advisor","emailTxt":"mhurt@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":288,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/e3967daee3d9.jpg","drDealerId":17396,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":334723,"firstName":"Pamela","lastName":"Oakes","titleText":"Service Advisor","emailTxt":"poakes@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":241,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/9ba27768a1df.jpg","drDealerId":17396,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":276476,"firstName":"Bill","lastName":"Bennett","titleText":"Service Advisor","emailTxt":"bbennett@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":225,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/4ce2b0c4c629.jpg","drDealerId":17396,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":219035,"personPtyId":40237487,"firstName":"Maurice","lastName":"Bembry","titleText":"Toyota Master Product Specialist","shortBioText":"Share your story with me!!!\r\nFollow me on Instagram, Mauricenjr25\r\nFollow me on Facebook, Maurice Bembry Customer's Success Stories","emailTxt":"mbembry@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":209,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/0d47d77bf0b3.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"1309478400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":475988,"personPtyId":51008914,"firstName":"Daniel","lastName":"Ruckman","titleText":"Service Advisor","emailTxt":"druckman@jaywolfe.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/e62349bcb3c9.jpg","drDealerId":17396,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":301914,"personPtyId":40381390,"firstName":"Billy","lastName":"Morton","titleText":"Sales Consultant","emailTxt":"bmorton@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/9da3bcb48101.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":461390,"personPtyId":40276905,"firstName":"Gary","lastName":"Panus","titleText":"Sales Consultant","emailTxt":"gpanus@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/4dd421c1c6a0.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"796694400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":258027,"firstName":"April","lastName":"Certain","titleText":"Warranty Administrator","emailTxt":"acertain@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/98c28f80f60d.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":219037,"personPtyId":40238379,"firstName":"Mark","lastName":"Pardee","titleText":"Sales Consultant","shortBioText":"Born in St Johns Michigan. Attended Alma College for BA and Indiana State for MS in Sports Medicine/Athletic Training. Dog Lover. \nFavorite Quote: The Only Thing for the Triumph of Evil is for Good Men to Do Nothing - Edmund Burke","emailTxt":"mpardee@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":110,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/6db7ae621731.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1393635600","industryStartDtUtc":"1393635600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":219032,"firstName":"Michael","lastName":"Daniels","titleText":"Assistant Pre-Owned Sales Manager","emailTxt":"mdaniels@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/b9acffce52d1.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":443111,"personPtyId":40254375,"firstName":"David (DJ)","lastName":"Morse","titleText":"Sales Consultant","shortBioText":"Hello my name is David Morse but most people call me DJ (short for David Junior). I have over 24 years of customer service experience and I specialize in providing a hassle free buying experience in New or Pre-Owned vehicles.","emailTxt":"dmorse@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/8e10723dd2e2.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":332180,"personPtyId":40124427,"firstName":"Johnnie","lastName":"Andrawos","titleText":"Managing Partner","emailTxt":"jandrawos@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/cf855607fb11.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"767750400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":493165,"firstName":"Megan","lastName":"McDonough","titleText":"Internet Sales Consultant","emailTxt":"mmcdonough@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/a3997503d4f7.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":485364,"firstName":"Kim","lastName":"Self","titleText":"Internet Sales Consultant","emailTxt":"kself@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/f11330c2f994.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":496734,"firstName":"Samantha","lastName":"Stoops","titleText":"Internet Sales Consultant","emailTxt":"sstoops@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/990011a7edf2.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":486338,"firstName":"Holli","lastName":"Dreher","titleText":"Internet Sales Consultant","emailTxt":"hdreher@jaywolfe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/15d1a9dc7128.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":219016,"firstName":"Mat","lastName":"Steurer","titleText":"Service Advisor","emailTxt":"msteurer@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/f08d3b01812a.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":301913,"firstName":"Bill","lastName":"Stringer","titleText":"Finance Director","emailTxt":"bstringer@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":118,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/322f3cbea276.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":461391,"personPtyId":40758783,"firstName":"Jim","lastName":"Bischoff","titleText":"Sales Consultant","shortBioText":"My approach is to treat people the way I want to be treated. 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No matter if they were searching for $2000 car or a $200,000 car. Since 2011 I've been in the customer service industry in one capacity or another. I\u001am here to help please let me know if there is anything I can do to help you with your decision...","emailTxt":"jhughes@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/067ba8933500.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":461393,"personPtyId":40277713,"firstName":"Mike","lastName":"Nazemi","titleText":"Sales Consultant","emailTxt":"mnazemi@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":562514,"firstName":"Karim","lastName":"Aly","titleText":"Product Specialist","emailTxt":"kaly@jaywolfe.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":215386,"personPtyId":40117742,"firstName":"Scot","lastName":"Dickherber","titleText":"Service Director","emailTxt":"sdickherber@jaywolfe.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/c21dc9891b33.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":219028,"firstName":"David","lastName":"Diebold","titleText":"Sales Manager","emailTxt":"ddiebold@jaywolfe.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/343ccc7e1207.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":461392,"personPtyId":40697468,"firstName":"Joe","lastName":"Fuson","titleText":"Sales Consultant","shortBioText":"Originally from the 50th state and, as a son of a 20 year military veteran I have lived many places, mainly Colorado and Washington state. I moved here with my family to St. Louis in 2011. My time is mostly spent enjoying my children and their activities. I have found that St. Louis is a great place to raise kids and have really enjoyed my experiences here.","emailTxt":"jfuson@jaywolfe.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/09d4c78f7564.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"928195200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":416036,"personPtyId":40732960,"firstName":"Brad","lastName":"Gilbert","titleText":"Used Car Manager","emailTxt":"bgilbert@jaywolfe.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/5160be239413.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486332,"firstName":"Emily","lastName":"Lewellen","titleText":"Internet Sales Consultant","emailTxt":"elewellen@jaywolfe.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/e9768125744a.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":486336,"firstName":"Heather","lastName":"Young","titleText":"Internet Sales Consultant","emailTxt":"hyoung@jaywolfe.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/4d531e6d9a05.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":330888,"firstName":"Jason","lastName":"Reily","titleText":"Parts Manager","emailTxt":"jreily@jaywolfe.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/3e3bc0144192.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":227355,"firstName":"Brad","lastName":"Coblentz","titleText":"Dealer Trade and Product Specialist","emailTxt":"bcoblentz@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/b44483278d26.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":332181,"personPtyId":40124125,"firstName":"Amanda","lastName":"Bickel","titleText":"Public Relations Manager","emailTxt":"abickel@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/631bbd04e332.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":416027,"firstName":"FJ","lastName":"Lawrence","titleText":"Sales BDC Advisor","emailTxt":"flawrence@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17396,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493163,"firstName":"Chelsea","lastName":"Blaylock","titleText":"Internet Sales Consultant","emailTxt":"cblaylock@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/42de3c0e4c80.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":486344,"firstName":"Olivia","lastName":"Wood","titleText":"Internet Sales Consultant","emailTxt":"owood@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/1dee53a711ae.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":486341,"firstName":"Jalie","lastName":"Misenhelter","titleText":"Internet Sales Consultant","emailTxt":"jmisenhelter@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/c2840e3fa295.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":486331,"firstName":"Ryan","lastName":"MacFarlane","titleText":"Director of Business Development","emailTxt":"rmacfarlane@jaywolfe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17396/employees/c67d7d95a445.jpg","drDealerId":17396,"certifiedEmployee":false,"deptDscrp":"Management"}]
Dealers  /   Ballwin, MO  /  Jay Wolfe Toyota of West County

Jay Wolfe Toyota of West County

4.8 out of 5 4.8
3469 reviews
14700 Manchester Rd Ballwin, MO 63011
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Jay Wolfe Toyota of West County Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

Inventory

USED
$23,989
2016 Toyota RAV4
  • Exterior Color: Magnetic Gray Met
  • Interior Color: Ash
  • Transmission: 6 Speed Elect Controlled Auto Transmission
  • Drivetrain: AWD
Get a CARFAX Report
USED
$17,989
2019 Toyota Corolla
  • Exterior Color: Slate Metallic
  • Interior Color: Le/Black
  • Transmission: Continuously Variable Transmission
Get a CARFAX Report
USED
$21,898
2019 Toyota Camry
  • Exterior Color: Super White
  • Interior Color: Black
  • Transmission: 8 Speed Elect Controlled Auto Transmission w/Inte
Get a CARFAX Report
USED
$23,989
2017 Toyota RAV4
  • Exterior Color: Black Onyx
  • Interior Color: Black
  • Transmission: 6 Speed Elect Controlled Auto Transmission
  • Drivetrain: AWD
Get a CARFAX Report
USED
$18,989
2017 Toyota Corolla
  • Exterior Color: Black Sand Pearl
  • Interior Color: Black
  • Transmission: 6 Speed Manual Transmission
Get a CARFAX Report
USED
$16,989
2018 Toyota Corolla

FAIR PRICE

  • Exterior Color: Super White
  • Interior Color: Black
  • Transmission: Continuously Variable Transmission
Get a CARFAX Report

Our Employees

5.0 out of 5
(5.0) 143 reviews

Kevin Kettinger

Service Advisor
4.9 out of 5
(4.9) 288 reviews

Mark Hurt

Service Advisor
4.9 out of 5
(4.9) 241 reviews

Pamela Oakes

Service Advisor
4.9 out of 5
(4.9) 225 reviews

Bill Bennett

Service Advisor
4.9 out of 5
(4.9) 209 reviews

Maurice Bembry

Toyota Master Product Specialist
4.7 out of 5
(4.7) 61 reviews

Daniel Ruckman

Service Advisor
5.0 out of 5
(5.0) 33 reviews

Billy Morton

Sales Consultant
5.0 out of 5
(5.0) 28 reviews

Gary Panus

Sales Consultant
5.0 out of 5
(5.0) 17 reviews

April Certain

Warranty Administrator
5.0 out of 5
(5.0) 110 reviews

Mark Pardee

Sales Consultant

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2008

Conveniently located on Manchester Road one mile west of Highway 141, we invite you to make the short drive and put us t

...

o the test today! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Visit our service department where we have free wifi, have 4 TV's, complimentary water, soft drinks, coffee, as well as snacks. Also offer breakfast items such as muffins, pastries, and donuts. Have kids play area, toys provided, and 2 additional TV's with gaming systems.

"Everyday, in every way, nice people."

Photos & Videos

10
Photos

Reviews

4.8 out of 5 4.8
3469 lifetime reviews. Includes reviews of Jay Wolfe Toyota of West County from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews helpful answer appointment service new battery great recommend service usual staff service fast service excellent experience service representative excellent job service efficient happy experience personal service
All Reviews helpful answer appointment service new battery great recommend service usual staff service fast service excellent experience
All Reviews helpful answer appointment service new battery great recommend service usual staff service fast service excellent experience service representative excellent job service efficient happy experience personal service
  • 4.0 out of 5
    Repair not successful
    by KW from DealerRater.com
    October 9, 2019

    On 10/8 had both HID low beam headlight units replaced, almost $500 before tax, left dealer at about 2pm, by 7:30 last night the driver's side headlight... that had just been replaced was out. I'll be back for a follow up to get it repaired correctly at no cost, and even might expect a partial refund because of the time ( I don't have ) wasted to come back.

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Bill Bennett

    Service Advisor

    (4.9) 225 reviews
  • 5.0 out of 5
    As an older individual, this was my first time to...
    by Currguru from DealerRater.com
    October 8, 2019

    As an older individual, this was my first time to independently buy a vehicle. I appreciated how professionally the entire staff responded to my concerns... and questions. Not once was I made to feel minimalized; my numerous questions were patiently addressed. I highly recommend Jaye Wolfe for all things related to vehicles!!!

    Not Applicable
    Customer Service
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We ...are proud to provide our customers with an experience like no other. Please let us know if there¿¿¿s anything else we can do for you. Congratulations on your vehicle!

    Worked with:
    Billy Morton

    Sales Consultant

    (5.0) 33 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Mrs. Berg
    by Mandy Berg from Overland, mo
    September 7, 2016

    Excellent dealership. Very friendly and Joe is a great salesman. Highly recommend!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Harold was an amazing salesman. I would come back to Jay...
    by Kenz from DealerRater.com
    October 8, 2019

    Harold was an amazing salesman. I would come back to Jay Wolfe in the future. The day after, Harold took responsibility for the car being empty and informed... me he would take car of my gas when I came in for my black badges.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kenz,Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority.... We are proud to provide our customers with an experience like no other. Please let us know if there¿¿¿s anything else we can do for you. Congratulations on your new vehicle!

  • 5.0 out of 5
    Great, Marc got me in and out in no time flat for a...
    by John from DealerRater.com
    October 8, 2019

    Great, Marc got me in and out in no time flat for a non-scheduled appointment - excellent! I take all of my Prius's and Highlander's to Jay Wolfe and it's... nothing but an excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John,We appreciate your review and your business! We¿¿¿re delighted to hear that Marc was so helpful. Our customer-friendly approach helps us stand ...out from other car dealerships and auto repair centers in the area. We¿¿¿re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we¿¿¿re here for you!

    Worked with:
    Mark Hurt

    Service Advisor

    (4.9) 288 reviews
  • 5.0 out of 5
    Gary my sales rep. was great to work with as was the...
    by Tony from DealerRater.com
    October 8, 2019

    Gary my sales rep. was great to work with as was the finance department. Very informative and help without feeling pressured. Just a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tony,Thank you for sharing your feedback about your experience with Gary! Our outstanding business practices, superior selection, and top-notch custo...mer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

    Worked with:
    Gary Panus

    Sales Consultant

    (5.0) 28 reviews
    Jason Reily

    Parts Manager

    NOT RATED
  • 5.0 out of 5
    Always a pleasure getting service done at Jay Wolfe...
    by Cindilynn from DealerRater.com
    October 8, 2019

    Always a pleasure getting service done at Jay Wolfe Toyota. Everyone is always courteous and helpful. The lounge is the best I've been to.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cindilynn,Thank you for sharing your feedback! Our outstanding business practices, superior selection, and top-notch customer service make us stand o...ut from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

    Worked with:
    Kevin Kettinger

    Service Advisor

    (5.0) 143 reviews
  • 5.0 out of 5
    Excellent
    by jdjd from DealerRater.com
    October 6, 2019

    Made the car buying experience quick and painless. I would definitely return in the future as a return customer. Maurice was extremely helpful and honest...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our award-winning staff will be happy to learn that you are pleased with your visit. Your satisfaction means everything to us. You are always welcome ...to visit and enjoy our unique facility.

    Worked with:
    Maurice Bembry

    Toyota Master Product Specialist

    (4.9) 209 reviews
  • 5.0 out of 5
    Scheduled preventive maintenance on new car.
    by Ed123 from DealerRater.com
    October 5, 2019

    Always friendly and competent. Performed my scheduled preventive maintenance and got me out of there on time. Showed me what they performed and explained... future needs.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,Thank you for sharing your feedback about your recent experience! Our outstanding business practices, superior selection, and top-notch custome...r service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

    Worked with:
    Pamela Oakes

    Service Advisor

    (4.9) 241 reviews
  • 5.0 out of 5
    Excellent, as always! I drive an extra 25 minutes, right...
    by Gina from DealerRater.com
    October 5, 2019

    Excellent, as always! I drive an extra 25 minutes, right by another dealership, to come to Jay Wolfe service. It's pricey, but as an older woman, they... take good care of my car and me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gina,Thank you for your five-star review! At Jay Wolfe Toyota of West County, we¿¿¿re proud of providing our customers with an experience like no othe...r. We appreciate your business and look forward to seeing you again!

    Worked with:
    Mark Hurt

    Service Advisor

    (4.9) 288 reviews
    Pamela Oakes

    Service Advisor

    (4.9) 241 reviews
    April Certain

    Warranty Administrator

    (5.0) 17 reviews
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