Reviews
Write a reviewI think the true test of a business is not when
I think the true test of a business is not when everything is perfect, but how a business takes care of their promises and makes things right. I have been completely impressed by Toyota of Tri-cities and their commitment to their customers. Not only was I given everything I was promised, but I was treated respectfully the entire time, and to top it all off they left my car clean and full of gas (and that's not how I had left it)! Thank you Toyota of Tri-cities, you've just gained a customer for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
polite sales person
My calls were returned promptly and my time respected. Will call again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Impressive Customer Service!
Diego is the dealer that assisted me in getting my very first "new" used vehicle. It was a wonderful experience. If and when I decide to purchase another vehicle, I will definitely go back there first. Toyota of Tri-Cities changed my opinion of car dealers and dealerships. I will be letting my friends and family know of my very positive experience there! Thank you!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase