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Toyota of Tri-Cities

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I think the true test of a business is not when

I think the true test of a business is not when everything is perfect, but how a business takes care of their promises and makes things right. I have been completely impressed by Toyota of Tri-cities and their commitment to their customers. Not only was I given everything I was promised, but I was treated respectfully the entire time, and to top it all off they left my car clean and full of gas (and that's not how I had left it)! Thank you Toyota of Tri-cities, you've just gained a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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polite sales person

My calls were returned promptly and my time respected. Will call again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Impressive Customer Service!

Diego is the dealer that assisted me in getting my very first "new" used vehicle. It was a wonderful experience. If and when I decide to purchase another vehicle, I will definitely go back there first. Toyota of Tri-Cities changed my opinion of car dealers and dealerships. I will be letting my friends and family know of my very positive experience there! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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