White River Toyota

From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite sales person Bill Severance. I was able to work with John Elliot, Kevin Doyle along the way as well. Every interaction was cordial. They responded to my questions quickly, and were very sincere. I never felt like a customer being sold a car, but instead like my friends were merely meeting my auto needs. I came into the store looking for a car for my son, and left with a great trade of my own car. Bill hung in and contacted me once a week for several weeks updating me on cars entering their lot. The first few were not a match, but Bill kept diligently searching and eventually directed me to a great car that literally was on the lift getting the Trademark - White River Toyota Used Car certification. I picked up my shiny used car a week later, Bill even shined the car as I waited, and helped address every question I had. Some places say they go the "extra mile," but White River Toyota went much further... If you want quality service, quality product, and that friendly sales staff that listens, and works for you, head to Sykes Avenue and see what White River Toyota and Bill, John, and Kevin can do for you.

I bought a Tacoma from Brando Newman which was a very easy deal to make. The thing that caught me by surprise is that it was so easy and my father liked my truck so much that he bought one also and even though I never called them on it they actually sent me the 50 dollar finders fee check!!! I'm not a fan of dealerships and cannot say that they are great or anything but my experience was a low key as I have ever had buying anything and they did the right thing without any pushing which never happens anymore so go WRToyota.

I bought a new Tacoma a little over 1 year ago. I have tried to take it back for oil changes and have tires mounted. The first time, I had an appointment for 2:00pm and at 3:00pm my car was still in the parking lot, and not even in the service bay. I was told that they had to many appointments for that time to take care of all of them. This time, I brought my truck in for the same thing, and was told that they would not put my tires that were already mounted and balanced on. After the service I received from White River Toyota, they will never see my truck again. I will bring it to another local mechanic that will service my truck.