Reviews
We had a couple problems wit our q7 we just bought sean
We had a couple problems wit our q7 we just bought sean the service worker went beyond to help with third party warranty claims got it through, got us a loaner vihchle an was super perfessional, this man truely cares about there customers and there vehichles. I will definetly be coming back!
We had a couple problems wit our q7 we just bought sean
We had a couple problems wit our q7 we just bought sean the service worker went beyond to help with third party warranty claims got it through, got us a loaner vihchle an was super perfessional, this man truely cares about there customers and there vehichles. I will definetly be coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, we're delighted to hear that Sean went above and beyond for you at Hoffman Audi of New London. It's great knowing our team made your experience smooth and hassle-free. We look forward to seeing you again!
We drove over 3 hours one way for our purchase.
We drove over 3 hours one way for our purchase.. Jason ..Bruno n Tony were exceptionally helpful and nice .. Highly recommended this dealership Great folks .. good deals .. you will see us again for that G 550 😊 Cheers
We drove over 3 hours one way for our purchase.
We drove over 3 hours one way for our purchase.. Jason ..Bruno n Tony were exceptionally helpful and nice .. Highly recommended this dealership Great folks .. good deals .. you will see us again for that G 550 😊 Cheers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Raj, we're delighted to hear that Jason, Bruno, and Tony made your long trip worthwhile at Hoffman Audi of New London. Thank you for the recommendation! We look forward to seeing you again for that G 550! Cheers!
My son’s car and its reliability is important to us.
My son’s car and its reliability is important to us. Great service as always! Reliable and fast every time. Thank You
My son’s car and its reliability is important to us.
My son’s car and its reliability is important to us. Great service as always! Reliable and fast every time. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, we're delighted to hear that you consistently receive reliable and fast service at Hoffman Audi of New London. Thank you for trusting us with your son's car!
Frank helped me buy my wife’s first Audi.
Frank helped me buy my wife’s first Audi. Can’t thank him enough. The whole team was great!
Frank helped me buy my wife’s first Audi.
Frank helped me buy my wife’s first Audi. Can’t thank him enough. The whole team was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eddie, we are happy to hear that Frank was helpful with your wife's vehicle at Hoffman Audi of New London! Thank you for sharing and leaving us a five-star review.
Julio in sales and Bruno the sales manager were
Julio in sales and Bruno the sales manager were excellent. Hassle free dealership great place to buy you’re next audi
Julio in sales and Bruno the sales manager were
Julio in sales and Bruno the sales manager were excellent. Hassle free dealership great place to buy you’re next audi
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Julio and Bruno provided an excellent, hassle-free experience at Hoffman Audi of New London. Thank you for choosing us as your dealership! Enjoy the new Audi!
Thank you to the Service Manager Sean Lewis and the staff
Thank you to the Service Manager Sean Lewis and the staff for always going the extra mile when my car comes in for service. They are professional, efficient, responsive, informative and provide an all around outstanding experience.
Thank you to the Service Manager Sean Lewis and the staff
Thank you to the Service Manager Sean Lewis and the staff for always going the extra mile when my car comes in for service. They are professional, efficient, responsive, informative and provide an all around outstanding experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Sean Lewis and the team at Hoffman Audi of New London provided you with such an outstanding service experience. Thank you for recognizing their professionalism and dedication!
Over the last thirteen years we’ve owned an Audi, we have
Over the last thirteen years we’ve owned an Audi, we have always found Hoffman Audi of New London to provide friendly, helpful, and superior service. We highly recommend them to our family and friends.
Over the last thirteen years we’ve owned an Audi, we have
Over the last thirteen years we’ve owned an Audi, we have always found Hoffman Audi of New London to provide friendly, helpful, and superior service. We highly recommend them to our family and friends.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty over the years! We're delighted to hear that our team at Hoffman Audi of New London has consistently provided superior service. Your recommendations mean a lot to us!
Peter was terrific!
Peter was terrific! And we got a great deal on our trade in. Love our Q3
Peter was terrific!
Peter was terrific! And we got a great deal on our trade in. Love our Q3
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Peter found you a great deal on your trade-in. Thanks for choosing Hoffman Audi of New London, and enjoy the Q3!
Sold my deceased father's car to them in October 2024.
Sold my deceased father's car to them in October 2024. My father had done a LOT of business with them. First, they gave me $2000 less than originally told me, then I called FIVE days in a row this week trying to obtain documentation regarding the transaction and the manager, BRUNO refused to assist me, avoiding my calls and leaving me on hold.
Sold my deceased father's car to them in October 2024.
Sold my deceased father's car to them in October 2024. My father had done a LOT of business with them. First, they gave me $2000 less than originally told me, then I called FIVE days in a row this week trying to obtain documentation regarding the transaction and the manager, BRUNO refused to assist me, avoiding my calls and leaving me on hold.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It's disappointing to read your review. We would like to address this matter promptly and ensure you receive the necessary documentation. I will reach out directly so we can assist further. Thank you, Tony Garofalo - General Sales Manager - 860-447-5030
Working with Hoffman whether its sales service or parts
Working with Hoffman whether its sales service or parts always a pleasure! they’re on top of their game always willing to help, Sean & Tara in the service department are 5 star This is my second Audi, Hoffman is the only place I’ll bring it! Thanks for a great job today Sean! Dennis G.
Working with Hoffman whether its sales service or parts
Working with Hoffman whether its sales service or parts always a pleasure! they’re on top of their game always willing to help, Sean & Tara in the service department are 5 star This is my second Audi, Hoffman is the only place I’ll bring it! Thanks for a great job today Sean! Dennis G.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that Sean and Tara provided top-notch service at Hoffman Audi of New London. We appreciate your loyalty and look forward to serving you again!