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Hoffman Audi of New London

4.9
(622 reviews)
Visit Hoffman Audi of New London
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2017 state dealer award View 3 awards
2017 state dealer award
2017 consumer dealer award 2016 consumer dealer award
New (888) 459-0379 (888) 459-0379
Used (888) 459-1785 (888) 459-1785
Service (888) 458-8763 (888) 458-8763

Inventory

See all 79 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2022.
Here at Hoffman Audi New London located in New London CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we?re highly recommended by our customers. Come visit us on Broad St. in New London and shop our extensive inventory of new and pre-owned vehicles where you?re sure to find the perfect Audi A4 Q5 or R8 to meet your needs. Our fully staffed service department including highly trained Audi Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Hoffman Audi of New London - Driven by trust.

Service center

Phone number (888) 458-8763

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

4.9
(622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great experience.

Great experience. Would not hesitate to recommend them.to my family and friends. Thankful for all their help.

5.0

Great experience.

Great experience. Would not hesitate to recommend them.to my family and friends. Thankful for all their help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great experience at Hoffman Audi of New London! Thank you for considering us worthy of recommending. We appreciate your support and look forward to serving any future needs.

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5.0

Best car buying experience I have ever had.

Best car buying experience I have ever had. Sales Staff and Management was beyond professional.

5.0

Best car buying experience I have ever had.

Best car buying experience I have ever had. Sales Staff and Management was beyond professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to receive this glowing review, Mike! Thanks for putting your trust in the team at Hoffman Audi of New London - here's to the road ahead!

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5.0

The best customer service I have ever received at a car

The best customer service I have ever received at a car dealership.Every single employee treated me like I was a VIP customer.Thank you Hoffman Audi for the exceptional customer care!

5.0

The best customer service I have ever received at a car

The best customer service I have ever received at a car dealership.Every single employee treated me like I was a VIP customer.Thank you Hoffman Audi for the exceptional customer care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you felt like a VIP at Hoffman Audi of New London, Shelby - that's exactly how we want all our customers to feel! Thanks for the glowing review, and enjoy your new ride.

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5.0

Overall a seamless experience.

Overall a seamless experience. It was quick and easy to schedule service. They were able to accommodate me and provide a loaner vehicle for the following week. Text updates and a detailed report were provided.

5.0

Overall a seamless experience.

Overall a seamless experience. It was quick and easy to schedule service. They were able to accommodate me and provide a loaner vehicle for the following week. Text updates and a detailed report were provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stephanie, we're delighted to know that your service appointment at Hoffman Audi of New London was seamless and convenient. Thanks for sharing your experience with us!

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5.0

Fantastic experience .

Fantastic experience . Manager and sale person helped us in finding the right car and making sure the car fit our needs.

5.0

Fantastic experience .

Fantastic experience . Manager and sale person helped us in finding the right car and making sure the car fit our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to know you had a fantastic experience at Hoffman Audi of New London. Our team always aims to help our customers find the perfect car for their needs. Thanks for sharing your positive feedback!

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5.0

Service team was able to fit me in on short notice.

Service team was able to fit me in on short notice. Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with Hoffman.

5.0

Service team was able to fit me in on short notice.

Service team was able to fit me in on short notice. Service manager kept me informed as I waited and let me do the post service drive myself to ensure that my issue had been resolved. My 3rd Audi with Hoffman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our service team at Hoffman Audi of New London was able to accommodate you on short notice and keep you informed throughout the process. It's great that we could help resolve your issue, enjoy driving your 3rd Audi with us!

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5.0

Easy to schedule service appointment.

Easy to schedule service appointment. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area.

5.0

Easy to schedule service appointment.

Easy to schedule service appointment. Check in for appointment was smooth with Tyler. Comfy recliner in wailing area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback, lkaydhar! We're glad to know that Tyler and our team at Hoffman Audi of New London made your service appointment a smooth process.

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5.0

Quick and reliable service as always!

Quick and reliable service as always! Thank you for continued service and support on my son’s car!

5.0

Quick and reliable service as always!

Quick and reliable service as always! Thank you for continued service and support on my son’s car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's always our pleasure to assist you, Tom! Thanks for putting your trust in the team at Hoffman Audi of New London to keep your son's car running smoothly - see you down the road!

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5.0

Great car buying experience, Corey, Bruno and Robert were

Great car buying experience, Corey, Bruno and Robert were all professional and knowledgeable. No pressure sales, they each did exactly what they said they were going to do. We felt very fairly treated, like dealing with family. Would do business here again, worth the trip. This dealership took all the stress and negatives out of purchasing a vehicle. Great teamwork!

5.0

Great car buying experience, Corey, Bruno and Robert were

Great car buying experience, Corey, Bruno and Robert were all professional and knowledgeable. No pressure sales, they each did exactly what they said they were going to do. We felt very fairly treated, like dealing with family. Would do business here again, worth the trip. This dealership took all the stress and negatives out of purchasing a vehicle. Great teamwork!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mark-anne, it's fantastic to know that Corey, Bruno, and Robert made your car-buying experience at Hoffman Audi of New London a positive and easygoing process. We're glad you felt like family with us! Looking forward to seeing you again in the future. Take care!

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5.0

2nd car I’ve purchased at this dealership.

2nd car I’ve purchased at this dealership. Good service and worked with me to get the best deal on a fabulous car!

5.0

2nd car I’ve purchased at this dealership.

2nd car I’ve purchased at this dealership. Good service and worked with me to get the best deal on a fabulous car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great to know you've had a positive experience with us at Hoffman Audi of New London for the second time! We're always here to ensure you get the best deal. Enjoy your fabulous new car!

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