Gold Star Motors

2.3 out of 5 2.3
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 5:30 PM

Gold Star Motors Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

9:00 AM - 8:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 4:30 PM

Sunday

9:00 AM - 3:00 PM

About Our Dealership

Dealer on Cars.com since January 2005

At Gold Star Buick, our number one goal is your complete satisfaction. Our dedicated sales team can help find the right vehicle for you. If you would like to know more about us, please visit our news, and our mission statement.

...



Serving as your Gilroy, Monterey, and Seaside Buick and GMC Dealer.

Our convenient location in Salinas, CA means we can meet your needs as a Gilroy, Monterey, or Seaside Buick GMC dealer.

""Right on the Corner, Right on the Price""

Service

Wheel Balance

$59.95

Oil, Filter Change

$39.95

Tire Rotation

Complimentary

Battery Service

$29.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 6, 2019

    We had a horrible experience here I’ve purchased one vehicle from here in the past and it was great but second time around trying to purchase a vehicle... for my girlfriend it was nothing more than horrible. Our salesman “Pablo” was rude and aggressive, he had no patience and referred to us as “that family I was talking about” to his fellow coworkers. He gave us the price we were looking for (Barely) but his attitude and utter lack of respect for his customers was embarrassing. I’ve been serving in the military for 5 years now and I have never been this disrespected before in my life. My girlfriends family has been treated badly here as well to the point of getting called names for not purchasing previous vehicles, we decided to give them (gold star motors) a second chance but once again they failed and lost not just our business but everyone who will in the future ask us for reference to a dealer ship.

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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 21, 2019

    Do NOT go here. Typical salesman xxxxxxxx. I drove 2-1/2 hours to get a car with my son and 3 hours back only to find the spare key does not work. This... was found out by my wife unlocking the door with the physical key since the fob didn’t work and then the alarm went off and she couldn’t turn it off at 6 am . The salesman will not get the key programmed or check near where I live and expected me to drive for another 5 hours to get it checked there. Basically told me I’m screwed and have to get it fixed myself. Typical

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • February 28, 2014

    My boyfriend and I just purchased used cars from goldstar motors in salinas. They have a huge inventory. Very friendly staff. No hassels. Play area and... xbox for kids, if your dumb like me and take your child. Warm cookies and fresh popcorn made waiting for paperwork a whole lot better. Had a great experience. Ask for chris and billy!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2018

    Had problems with exhaust filter was from out of town took me in and fixed it when Chevrolet wouldnt thx for the great service five stars in my book thx... mr Gonzales and crew

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2017

    In the last 6 months I bought two vehicles from this dealership they exceeded All my expectations on the buying experience I would recommend this dealership... to anyone looking to purchase a car or truck or truck

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 30, 2017

    I had a financial representative assist me and he was so rude asked for a business card in case I had other questions rudely declined and said good night... and walked away . Never will I buy a car from their.

    2.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    October 25, 2014

    needed a remote key. traveled from San Benancio to prove ownership and have I.D. bought 2 keys to put car in neutral to be towed. got price and scheduled... a new remote. had car towed to dealership. was informed car ready next morning. had 11:30 appointment in monterey. went to dealership and long line at station to pay. was given 2 keys, no remote. when asked where remote was, it was not on order. simple question "why would we have vehicle towed in and not order a remote" back to parts dept. obvious we had to cancel the 11:30 appointment. i left not happy leaving my wife to wait. when i got back to San Benancio i called and she said they were trying to program a remote that had dead battery. when he asked to speak with service manager the employee said it would not do any good. he then told her to calm down when she said this is the last american car we would buy and definitely not from star motors. the parts man i dealt with the day before was nice and i do not think he is at fault. the several employees starting at the pay window and back to the parts department are not an asset to Star Motors. Jerry Wilkinson Salinas

    2.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    September 8, 2013

    I bought a vehicle from Gold Star at the beginning of June 2013. I was told, after giving my income information etc. to the salesmen Gill, that my credit... was approved for a loan. I was also told that my payments would be a certain amount and I had agreed to that amount. I later came to find out that Gill gave the financing department the wrong income information and they went on to run credit checks over and over, which has hurt my credit. Due to the false information I was given on the day I took the car home, my payments were more than what I had agreed to and my credit took a dive due to Gold Stars deceit.

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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Let me introduce myself. My name is William Cason with Gold Star Buick GMC. First let me thank you for taking the time to leave us your honest feedbac...k. I am very sorry to hear that you were disappointed with our services. I would like to reassure you that we try to make everyone's visit here as easy and pleasant as possible. Please give me a call on my personal cell 831-585-0018 so we can handle this as quickly as possible! I look very forward to hearing from you.

  • 5.0 out of 5
    August 24, 2013

    Loved this place. Dealership seems very alive and salespeople are friendly and knowledgeable without being pushy. Buying took a bit longer than I thought... but still a good experience.

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! If there is anything else I can do give me a call! William Cason 831-585-0018

  • 5.0 out of 5
    April 30, 2013

    I was very pleased with the Internet Sales person I worked with. He was very knowledgeable and very easy to work with. The dealer was asking a little much... at first for the vehicle but I was able to work out a deal and I am very pleased with the quality of the car. I would strongly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the honest review! We really appreciate it and look forward to seeing you again! If there is anything else you need in the meantime plea...se just give me a call. William Cason 831-585-0018

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