Irvine BMW

Bought a BMW X4 from Irvine BMW. The Financial Manager, Ken, and Salesperson, Andrei, was super dishonest when selling and financing the car for us. They especially said that the warranty for the first couple years wasn't free, when it completely was, so we paid extra for it. They also never mentioned that the X4 already has a locating device in the car and suggest us to buy a LoJack for it. When I purchased the LoJack from BMW Irvine, they never called us for an installation date and we called back and emailed back and never got a reply until 2 months after, to only talk to Angel, who didn't even handle our purchase. What a sleazy dealership. Bought the car with a bad feeling. What the point of having a salesperson when the customer has to fact check everything. Come prepared with information or don't come at all. Lesson learned.

Great experience and very professional staff! Aaron Hawkins is great to work with and he made the entire leasing experience efficient and easy. Highly recommend!

Artin is great he handled the transaction of purchasing my leased car quickly and efficiently. It was a pleasure working with him and the dealership

Artin was easy and pleasant to work with. He was knowledgeable and able to quickly help me through the car leasing process. Would definitely recommend Irvine BMW.

We really appreciate Chris and his willingness to go the extra mile for us! We love our new BMW and happy to say that this is our third car purchased through Irvine BMW.

Chris Lorentzen of Irvine BMW handled the transaction of purchasing my leased car quickly and efficiently. It was a pleasure working with him and the dealership.

Great experience with Aaron .. very professional and handles all details .. our entire family has purchased through him .. we would recommend him to friends and family

Carolynn was easy and pleasant to work with. She was knowledgeable and able to quickly help me through the car leasing process. Would definitely recommend Irvine BMW.

This was our third BMW that we purchased at Irvine BMW. Great experience! We shopped all BMW dealers within 80 miles and once again, we ended up at Irvine BMW. Artin A. walked us through the journey with transparency and kept the process easy, and was sincerely cared about getting us into the car we wanted. We agreed on a no pressure deal that worked out for both of us, and once the deal was done, the customer service jumped into high gear. Artin worked to make sure every little detail was taken care of. Our journey started with Val who took the initiative to take a video of the car to answer a simple question we had. That was unexpected but welcomed with open arms. We watched the video 10 times and know that was the car for us. When he was not available the day we could come in to see the car (his day off), he handed us off to Artin who jumped right in took great care of us. Great teamwork and strong customer service all around! Thank you also to the Sales Manager Van. No games, just the goal of exceptional customer service and a team that is all about customer first. We will be back for BMW #4 soon. Thanks Team

Aaron is the guy you need to look for. Fast and easy buying process. I did not know buying a car could be this simple. Well done.