Irvine BMW

Linda was wonderful. She was extremely responsive and helpful even prior to the appointment. During the appointment, the CDK systems were down but she went above and beyond to have her colleague at the accessories store ring us up and took time to really onboard to our car. Super professional and detail oriented, which I appreciated.

Do not buy a car from this dealership. They sold me a vehicle with balding tires. When I had the tires inspected at American Tire, I was informed they were in poor condition and unsafe. I immediately contacted Irvine BMW to report the issue and requested replacement tires, as the car was sold with this defect. They refused, claiming the tires "met specifications" in the center tread and took no responsibility. This experience perfectly embodies the stereotype of the dishonest used car salesman. Absolutely unacceptable.

Thank you very much Vas Hronas for the outstanding service we received with the 2023 X3 purchase this past Saturday. We met you back in February and we remained loyal to you while we traveled for a few months and relocated in Irvine this month and you remained loyal to us in delivering A+ service. As you know this is my seventh BMW - starting with the 1999 M3 that year and all financed through BMW Financials and most importantly this is Apple’s first and her dreaming in owning a BMW has come true. We appreciate loyalty and BMW has now reached my 25years Club alongside with Amex, JP Morgan, Marriott and Ritz Carlton. We consider BMW the “Ritz Carlton of autos” and your service aligns with this special brand.

Irvine BMW service is horrible. they give you a loaner and when you return it , the attendant looks at the car, checks everything out, but 2 days later, you get a gas bill for $100. which is for 5 gallons of missing gas. Only if it was true. shouldn't they tell you, while you are there, instead of confirming car is. This is called stealing to put it simply.

Special thanks to Mike Quinn! He knew I valued speed and efficiency in my car shopping and provided the best possible service to meet my expectations. Highly Recommend!

I had the fastest and easiest car buying experience at this dealership. Aaron is the best Car salesman to deal with , Very thorough and Profeasional truly an A++++

Carolynn Nguyen was awesome! She made everything seamless, she is very professional and friendly, will come back to her. I love my new car so much

My 2nd lease at Irvine BMW, Carolynn was very professional and super easy to work with she made the entire leasing experience efficient and easy, great at following up after to make sure everything is working wells with the vehicle. Highly recommend!

Best car buying experience ever. My Client Advisor was Renzo Montoya and he made the car purchase as easy as possible. Bought an m240i. Now this model is quite rare and allocations among dealerships are low. I asked for a fair deal and Renzo got me one, even in this crazy market. No crazy markups, secret add ons, or shady tactics. Renzo, and Irvine BMW as a group, has earned a customer for life. Save yourself the trouble and hassle, get your Bimmer from Renzo/Irvine Bmw.

Great experience. Very quick organized with all docs in purchasing a vehicle. They came to my house and made the whole process seamless. Would highly recommend them.