INFINITI of Norwood

I went in for an oil change and the service was good and my service tech Anthony was friendly and helpful.

This is my 6th Infiniti auto, 5 Leases and a purchase. I liked the long view customer experience here. They got to know me, my likes and dislikes and made many useful suggestions on purchases and service. They clearly showed the value in having an Infiniti, the latest one, a QX60, is even better than I dreamed!

Excellent customer service, and extremely skilled service technicians. This dealership has been amazing, and I have been bringing my vehicles there for over 10 year.

Jon at Infiniti of Norwood, was on the ball from the word go. covered every detail and made me feel at home. Great service and a job well done.

It is very well run. The staff is very informed, responsible, and communicate very well with customers. Repairs are completed on time and with very good outcomes.

Great place to bring your car for service.will highly recommended they know exactly what u need.

Wife brought car in for service for the first time ever, I have always brought it I before. This time the car developed a rattle in the front end that wasn't there before an oil change. I'm convinced these people damaged the bushings in the front end so they could repair them. They also wanted an hour diagnostic time to reset a light on the dash and a Google search showed me how to do it in about 5 minutes. Be wary of this service department. I wrote the GM and never received a response when this incident initially happened.

always happy with the service provided, both Anthonys were very helpful and knowledgeable explaining what was being done.

Worst experience I ever had . Untrustworthy. Cannot find one positive thing to say.Go elsewhere

Best car buying experience I have ever had! Customer service is outstanding. Every person we interacted with was a pleasure. Jon Mcgaw went above and beyond to make the experience easy and convenient for us. Highly recommend.