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INFINITI of Norwood

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

INFINITI of Norwood Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2014

Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great offer on

...

the INFINITI of your choice. At INFINITI of Norwood, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search.

"We're INFINITI of Norwood, and we're here to help you."

Service

Oil, Filter Change

$49.95 and up*

Tire Rotation

$34.99 and up*

Wiper Blade Replacement

$39.95 and up*

Car Wash

Complimentary

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
509 lifetime reviews. Includes reviews of INFINITI of Norwood from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2018

    I???ve owned Infiniti???s for 18 years now. The cars are great but the real reason behind my purchases is the service department. Nigel, the service manager... has transformed the service department from good to great! One of my cars has been out of warranty for 5 years now but I continue to service it at the dealer because I know that no other place can provide the same service.

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nigel Desilva

    Service Manager

    (4.9) 78 reviews

  • 5.0 out of 5
    December 4, 2018

    I???m not associated with any Dealer. I???m very happy with the service I receive each time I bring my car in for services.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anthony Tippett Jr.

    Service Consultant

    (4.7) 18 reviews

  • March 21, 2018

    I bought a used Infinity, and the whole process couldn’t have been more pleasant. Jason Cultrera was my sales consultant. I totally recommend this dealer.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2018

    Staff are very efficiency and friendly at Infinity Norwood Service Department. I checked in as soon as I pulled my car inside the service department entrance.... I only have to wait for a very short period of time in the waiting lounge and I was informed by Antonio my car will be ready for me to pick up. I am very pleased to say the service and quality work at Infinity Norwood is Excellent and I will highly recommend friends and family to use the service in this dealership. Good Job. Warmest regards, Allen Leung

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fernando Diaz

    Service Consultant

    (5.0) 89 reviews

    Nigel Desilva

    Service Manager

    (4.9) 78 reviews

    Anthony Chirico

    Service Consultant

    (4.7) 94 reviews

    Anthony Tippett Jr.

    Service Consultant

    (4.7) 18 reviews

  • 5.0 out of 5
    December 3, 2018

    Infiniti of Norwood consistently provides a pleasant sales process and great service. Manager Adam Goldstein is helpful, fair, and returns messages promptly.... We keep coming back to this dealership for these reasons.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    Adam and Eric worked very hard to get me rhe most for my trade. They were knowledgeable about thier inventory and were able to advise me on the right features... without overselling. The transaction was smooth and fast. This was definitely one of my better car buying experiences.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    My car would not start I called my sales person who told me to come in, when I arrived I was greeted by a very nice service person ( I???m feel bad I don???t... know his name ) he took my information he came out to inform me it would be over an hour and he would put me in a loaner. My experience is ALWAYS pleasant !

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 3, 2018

    The starter of my 2013 infinity jx35 was defective and I have less than 51k miles on it..i was out of warranty. They charged me 400$ labor and 500$ for... a new stater. No deep cleaning of the interior of the car after services

    3.0 out of 5
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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    Great service! Fernando is the best. I highly recommended Fernando Diaz for his great customer service. He treats customers like family members. I highly... praise him for his honest opinion about services needed

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Fernando Diaz

    Service Consultant

    (5.0) 89 reviews

  • 5.0 out of 5
    November 30, 2018

    The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience... working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nigel Desilva

    Service Manager

    (4.9) 78 reviews

    Brandon Dailey

    Service Consultant

    (4.8) 84 reviews

    Anthony Chirico

    Service Consultant

    (4.7) 94 reviews

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