Moffitt Volkswagen

I left the dealership after an oil change. Drove home which is 90 miles and today there is oil all over my garage. The undercarriage of my car is soaked with oil. They obviously do not know how to put an oil plug back in. This is a brand new car - 2021 Jetta. There is no oil left in my car. This is the 3rd incident at this dealership. I would stay far away from there.

I have to wait almost two months to get hatch to open. Never buy a Tiguan. It has so many problems. The car is just a lemon and if I have a flat I can’t even get to my spare tire. In my opinion that is a safety concern. It’s hard to get appointments without waiting forever. Seems like VW has a lot of problems when the waiting list is months away for a service problem. So that should tell anyone about VW’s. Just run to another kind of vehicle.

Can’t speak for sales, but the service department leaves much to be desired. They rarely answer their phones after being transferred and I had my appointment canceled twice. Once for weather, but was not rescheduled until after leaving two messages. After I finally did get an appointment it was later canceled after I was told all the technicians would be taking time off... I do not recommend them.

Loved the attentiveness of Ethan! He addressed all of our concerns and made sure that all of our needs were met! He did an awesome job!

We had a wonderful experience doing business at Moffitt Volkswagen. It was well worth the 3 hour/220 mile drive from Fort Worth, TX. Both Vanessa and Ted worked with us during the week to get the deal and financing application done ahead of our arrival so the whole process would be expedited. I had some extra on-site requests regarding items on the car that their entire team took care for us while we were signing paperwork. Everyone was very frindly and professional.

Great experience, we worked with Bruce and he got us the best deal possible for the new vehicle we wanted and best trade deal for our 2016 fiesta.

This is my third VW Beetle to buy from Vanessa at Moffitt VW ❤️ That says EVERYTHING! It’s the friendly service that keeps me coming back.

My husband and I had the most amazing smooth Car buying experience we have ever had. Mack was professional and very personable and answered all of our questions. We will definitely keep our business with Moffitt VW.

My family and I had the best experience at Moffitt Volkswagen. Everyone was very accommodating and super polite. We were super pleased and would recommended to anyone.

Get service and great people. I highly recommend coming by Moffitt Volkswagen, Mazda, Audi for new or used car purchases. Bruce is the man, come see him today!