They have no follow up to check on your car. Everything owed was handled verbaly but salesperson and even susan moffit have refuse to contact me. I cant... even get a title clerck to contact me about my tag. Do yourself a favor and save the frustrastion.
Poor quality sales staff training and a feeling of we don't need your business drove my business over to another dealer. The fact that any business owner... can afford to keep staff like these on the payroll with competition as stiff as it is in the modern car market amazes me. If you want to film flam your way to a new car and pay more this is the place for you.
Purchased a new Jetta. The buying process was not that bad. The service after the sell is what I am disappointed with. The dealership is old, the aiting... rooms accomidates 6 or so people, and the shuttle driver is an old man that I fear riding with. The dealership across the street is worse. They sell Porsche, Audi, and Mazda, yet have an old building that looks less valuable than 1 of their high end vehicles. A serious update is needed. Not only with look of dealership, but staff of technicians and shuttle driver.