Reviews
Todd helped us buy our new car.
Todd helped us buy our new car. After seeing other cars and dealerships coming to Highline was refreshing. He was so pleasant and very prompt during the testing of vehicles. Cars were pulled up right away back to back with zero down time. I love this. Considering they had a busy day with many customers in the office we still received great care. We closed on a 2022 Honda Accord and are in love. The manager closed the deal and experienced was everything as he too was great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd was our salesman.
Todd was our salesman. Our car buying experience was handled very professionally and with great care. Todd did not rush us through the process. He was very prompt while we tested the vehicles. His manager closed the deal and showed the same level of care. We will definitely return with our family on future car purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car I was interested in wax not clean.
Car I was interested in wax not clean. Engine compartment was dusty . Scratches were not compounded out.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Todd and Terrence were patient and professional as I
Todd and Terrence were patient and professional as I deliberated over the car that was right for me. They were supportive of my concerns and made the car buying experience a positive one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience.
We had a great experience. The staff was friendly, easy to work with and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ed and Charlie live up to every 5 star review I have read
Ed and Charlie live up to every 5 star review I have read about them. They both exceeded expectations. They are experienced, no pressure, highly efficient sales professionals and they follow through on every promise. My car (which I absolutely love) was exactly what I hoped for and these guys are so good, I will recommend them in the future with the utmost confidence. I cannot thank you both enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a 2019 Highlander from Ed- He was responsive on
Bought a 2019 Highlander from Ed- He was responsive on email (my preferred method of communication) and not at all intense or annoying. Some dealers bombard you with calls and texts, Ed did not. Car was priced fairly for the mileage on it but overall nice condition. Had it inspected in MA and our local guy who we take our cars to was impressed with the car and price. It’s clear this dealership understands that customer service can also apply to this industry and it doesn’t have to be about negotiation theatrics. They’re all very nice people who I felt sold us a safe and solid car. I’ll be back when we drive this one into the ground!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ed and Charles I thank you for making my dream car the
Ed and Charles I thank you for making my dream car the best, thanks for going the extra mile for me I am so happy HIGHLINE CONNECTION 😃
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience with Todd and Charlie.
Wonderful experience with Todd and Charlie. I would recommend them for your next car. The best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Todd and Charlie have made this experience a great and
Todd and Charlie have made this experience a great and easy process for my new car
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car