Reviews
Unexpectedly Surprised!
Unexpectedly Surprised! Jim, aka Turk, the 2nd generation owner of Diamond Jim’s is a 10 out of 10 and if the scale was out of 100, he would be a 100 out 100. Here’s my story: I have had over 35 Corvettes and had been looking for a 2015 Corvette - Daytona Sunrise Orange Metallic - convertible - 7 speed manual for 18 months and finally found one and it was at Diamond Jim’s in Milwaukee, WI. I called and spoke with Jim and he suggested that we FaceTime and we did for it a good 20 minutes. Car was great except the tires were a little worn … not a problem … I put a deposit down and scheduled a flight from Southwest Florida to Milwaukee with the plans of driving it back 1,430 miles! 🤪 I have never flown cross country to buy a car before so I was a little nervous to say the least. We arrived at Diamond Jim’s and met Jim … the car was everything he said it was and better (fair price too)! This is when things turned to the unbelievable and quiet frankly, shocking … Jim said he felt uneasy selling me the Corvette with the slightly worn tires so he replaced them with brand new OEM exact factory replacement Michelin tires!! I have another, identical Corvette and recently replaced the tires on that one for a whopping $2,000!! 🫣 Jim apologized for not giving me a full tank of gas (it was 1/2 full) … I said, “Let me see, a full tank of gas or $2,000 worth new tires!!” He laughed and said the construction in front of his dealership prevented him from filling up the tank! He’s a true gentleman. Then, to add to this amazing person that I just met, Jim called us about 2 hours later during our drive home making sure that we were doing OK!! Lastly, we plan on buying another car within the next year and there is no doubt that we will call Jim, take his word for the description of the car, pay for it and ship it to Florida … we drove the 1,430 miles in 28 hours and we don’t plan on doing it again! 😁 I have been buying cars since the late 1970’s and I have never had a better experience than I did with Jim at Diamond Jim’s and I give them the highest recommendation possible!! 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have never in my life had better customer service than
I have never in my life had better customer service than with this dealership. They have gone above and beyond what would be considered good service. I would highly recommend them to anyone looking to buy a good used vehicle. Thanks to all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a Mazda in late November and paid $7,000 cash
I purchased a Mazda in late November and paid $7,000 cash and literally started having one problem after another with it and now it’s throwing a serious timing code so I called and spoke to a terribly rude woman that said all we will do is throw it on the machine and tell you how much it will cost to fix and I said please I just lost my husband January 2nd I spent all that I had on that car and her response was look lady I lost my husband too but I’m sure with how she acted he didn’t die he just left her because she is a horrible person!!! DONT EVER BUY A CAR FROM THESE PEOPLE ITS NOT THE SAME DIAMOND JIMS IT WAS WHEN THE FATHER WAS RUNNING IT,THATS FOR SURE!!
- Customer service —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase