Reviews
Friendly and professional, not pushy.
Friendly and professional, not pushy. Leo did a great job guiding us through the buying process. Ali was great as always! Definitely recommend O’Steen Volkswagen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! We're happy to hear that Leo made your car-buying experience smooth and stress-free, and that Ali was once again a pleasure to work with. We truly appreciate your recommendation and your continued support of O'Steen Volkswagen. Enjoy your new vehicle, and let us know if there's anything else we can do for you!-AS
This is the only place that I will buy or lease a car.
This is the only place that I will buy or lease a car. They are fair and professional and the service is top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your loyalty and for sharing such a wonderful review! It means a great deal to us that you trust our team as your go-to place for buying or leasing a vehicle. We take pride in being fair, professional, and delivering top-notch service every time. We truly appreciate your continued support and look forward to serving you again in the future!-AS
I was very pleased with the services, I was in and out
I was very pleased with the services, I was in and out the dealership. Appreciated all the help they showed. Great place to do business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We're glad to hear you had a smooth and efficient experience with us. It means a lot to know you felt supported and well taken care of. We truly appreciate your business and look forward to seeing you again in the future!-AS
Excellent experience.
Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy.
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- Overall experience 5.0
David,Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent, pressure-free visit and felt supported every step of the way. Your recommendation truly means a lot to our team — we're so happy you're happy!Enjoy your new vehicle, and please don't hesitate to reach out if you need anything down the road.-AS
Great experience with O’Steen VW!
Great experience with O’Steen VW! Highly recommend them to anyone shopping for a new vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tiff, Thank you for the great review! We're so glad to hear you had a positive experience with us at O’Steen VW. 🚗✨ We truly appreciate your recommendation and are here anytime you need us — whether it’s for your next vehicle, service, or just a quick question. Thanks again for choosing O’Steen Volkswagen!-AS
Great team!
Great team! Process was smooth and easy. Thank you for helping buy my first car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! 😊 I'm so glad we could make your first car-buying experience smooth and easy. It was a pleasure working with you, and We are thrilled to have been a part of such an exciting milestone. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!--AS
Very professional and listen to my needs and wants.
Very professional and listen to my needs and wants. No pressure or tricks upfront pricing. No bait and switch tactics. Just a great place to do business
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- Overall experience 5.0
Thank you for your kind words! We're so glad to hear that you had a positive, no-pressure experience and felt that your needs were truly heard. Providing honest, upfront pricing and a professional environment is exactly what we strive for. We truly appreciate your trust and look forward to serving you again in the future!-AS
Overall easy to deal with, not over salesy and price was
Overall easy to deal with, not over salesy and price was fair. after we left we noticed a chip in windshield, text messaged our sales rep and he confirmed it would be fixed as soon as we could get back in. Again, very easy to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad to hear the process was easy and that you found the pricing fair. We appreciate you reaching out about the windshield chip, and we're happy to confirm that it will be taken care of promptly. If there's anything else we can assist with, don't hesitate to let us know. Thanks again for choosing us!-AS
Excellent customer service!
Excellent customer service! Leo was a great salesman, not pushy at all. I dread car shopping because of typical pushy car salesmen, but not in this case. We will need another vehicle by the end of the year and plan on going back to Leo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're so glad to hear that Leo made your car shopping experience pleasant and stress-free. It's great to know he helped you feel comfortable without any pressure. We’ll look forward to helping you again when you're ready for your next vehicle!--AS
Leo Hill, sales rep, took the stress out of buying a new
Leo Hill, sales rep, took the stress out of buying a new car. He was very knowledgeable and personable. It was a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're so glad to hear that Leo Hill made your car-buying experience stress-free and enjoyable. We take pride in having knowledgeable and personable team members like Leo who go above and beyond to make our customers feel comfortable. We truly appreciate your feedback and are happy to know it was a positive experience for you. Enjoy your new car, and we look forward to working with you again in the future!--AS