Reviews
The passenger side mirror on my Sierra is literally
The passenger side mirror on my Sierra is literally falling apart. It has not been hit or damaged in any way and the truck is well within the warranty period. The dealership's only help after I insisted that it should be covered by the warranty is to send some pictures to GMC to see what they say. Now they want to charge me $1,200 to fix it. I expected more out of the dealership where I purchased 3 trucks and out of GMC. I will find another dealer and sure won't buy another GMC if it is really not covered by the warranty.
The passenger side mirror on my Sierra is literally
The passenger side mirror on my Sierra is literally falling apart. It has not been hit or damaged in any way and the truck is well within the warranty period. The dealership's only help after I insisted that it should be covered by the warranty is to send some pictures to GMC to see what they say. Now they want to charge me $1,200 to fix it. I expected more out of the dealership where I purchased 3 trucks and out of GMC. I will find another dealer and sure won't buy another GMC if it is really not covered by the warranty.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Carter Ward was quite professional, focused & timely and
Carter Ward was quite professional, focused & timely and helped in making the transaction happen - thanks!
Carter Ward was quite professional, focused & timely and
Carter Ward was quite professional, focused & timely and helped in making the transaction happen - thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I told Carter exactly what I was looking for and he found
I told Carter exactly what I was looking for and he found it within the week. He brought it to me to test drive and made the purchasing process as easy for me as possible. I will definitely use him again!
I told Carter exactly what I was looking for and he found
I told Carter exactly what I was looking for and he found it within the week. He brought it to me to test drive and made the purchasing process as easy for me as possible. I will definitely use him again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Royal was such a pleasure to work with.
Royal was such a pleasure to work with. Carter Ward is absolutely wonderful and so helpful. I love my new truck! Thanks again!
Royal was such a pleasure to work with.
Royal was such a pleasure to work with. Carter Ward is absolutely wonderful and so helpful. I love my new truck! Thanks again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience would recommend and will be back in the
Great experience would recommend and will be back in the future to purchase another vehicle .
Great experience would recommend and will be back in the
Great experience would recommend and will be back in the future to purchase another vehicle .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a true pleasure working with Don on a truck
It was a true pleasure working with Don on a truck purchase for my soon-to-be 16 year old son! Don made the experience smooth and seamless. From my family to the Royal Automotive family, our sincere thanks for a wonderful experience!!
It was a true pleasure working with Don on a truck
It was a true pleasure working with Don on a truck purchase for my soon-to-be 16 year old son! Don made the experience smooth and seamless. From my family to the Royal Automotive family, our sincere thanks for a wonderful experience!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience buying our car here today.
We had a great experience buying our car here today. We will definitely be visiting next time we need to purchase and will recommend to friends!
We had a great experience buying our car here today.
We had a great experience buying our car here today. We will definitely be visiting next time we need to purchase and will recommend to friends!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Royal makes it easy every time.
Royal makes it easy every time. I have worked with Carter Ward on several occasions. He is the BEST! Highly recommend him and Royal for all car needs.
Royal makes it easy every time.
Royal makes it easy every time. I have worked with Carter Ward on several occasions. He is the BEST! Highly recommend him and Royal for all car needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience with Royal Automotive and Carter
I had a great experience with Royal Automotive and Carter Ward! He made it so easy and went the extra mile to make sure I was taken care of! I will definitely be using Royal Automotive again in the future and recommend them to everyone!
I had a great experience with Royal Automotive and Carter
I had a great experience with Royal Automotive and Carter Ward! He made it so easy and went the extra mile to make sure I was taken care of! I will definitely be using Royal Automotive again in the future and recommend them to everyone!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my second purchase with Royal Automotive and
This was my second purchase with Royal Automotive and specifically Carter Ward. I have nothing bad to say whatsoever! Carter worked with me to find a vehicle that would best fit my needs and was very knowledgeable on any vehicle I had questions about. I 100% suggest Royal Automotive to anyone looking for a car and if you give them a call, ask for Carter!!
This was my second purchase with Royal Automotive and
This was my second purchase with Royal Automotive and specifically Carter Ward. I have nothing bad to say whatsoever! Carter worked with me to find a vehicle that would best fit my needs and was very knowledgeable on any vehicle I had questions about. I 100% suggest Royal Automotive to anyone looking for a car and if you give them a call, ask for Carter!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car