Royal Automotive

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4.9
(1,085 reviews)
Visit Royal Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
New (205) 413-8818 (205) 413-8818
Used (205) 918-7993 (205) 918-7993
Service (205) 623-3675 (205) 623-3675

Inventory

See all 351 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2008.
Here at Royal Automotive we are confident that you will find everything you need to make doing business with us as easy as can be. As a family-owned and operated dealership serving the Birmingham community for more than 30 years we have been committed to providing the best service available to our valued customers. We pride ourselves on customer satisfaction as that is one of many reasons we consider ourselves to the be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget - we are confident that you will find what you are looking for at Royal Automotive!
Where you are always treated like Royalty!

Service center

Phone number (205) 623-3675

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

View all 35 employees View less employees

Reviews

4.9
(1,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Automotive from DealerRater.

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5.0

The dealership was clean, friendly staff, professional

The dealership was clean, friendly staff, professional and helpful. Had already identified a car I wanted to look at/test drive and it was ready and waiting when I arrived after contacting them about coming in! Not pushy in any way to make a purchase and was helpful in answering any and all questions. Great overall experience!

5.0

The dealership was clean, friendly staff, professional

The dealership was clean, friendly staff, professional and helpful. Had already identified a car I wanted to look at/test drive and it was ready and waiting when I arrived after contacting them about coming in! Not pushy in any way to make a purchase and was helpful in answering any and all questions. Great overall experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

We all know that visiting a car dealership to buy a

We all know that visiting a car dealership to buy a vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that with Allen. We feared it was us who were wasting his time, as we wanted him to check many options for us. Throughout the whole experience Allen was patient with us, ready to help, explaining the options. He remained courteous, positive and helpful. and we are really grateful and would heartily recommend him and Royal Automotive to friends and family.

5.0

We all know that visiting a car dealership to buy a

We all know that visiting a car dealership to buy a vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that with Allen. We feared it was us who were wasting his time, as we wanted him to check many options for us. Throughout the whole experience Allen was patient with us, ready to help, explaining the options. He remained courteous, positive and helpful. and we are really grateful and would heartily recommend him and Royal Automotive to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Extremely friendly and communicates everything with you!

Extremely friendly and communicates everything with you! If it weren’t for Mr. Carter and Royal going above and beyond to help us, we would’ve been without a vehicle for a much longer time. I’d recommend them to everyone looking to buy. Very grateful for their honesty and kindness.

5.0

Extremely friendly and communicates everything with you!

Extremely friendly and communicates everything with you! If it weren’t for Mr. Carter and Royal going above and beyond to help us, we would’ve been without a vehicle for a much longer time. I’d recommend them to everyone looking to buy. Very grateful for their honesty and kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Carter Ward was easy to work with and very trustworthy

Carter Ward was easy to work with and very trustworthy during our our entire purchase and subsequent trade in process. We will definately be utilizing Carter with all of our future car purchases.

5.0

Carter Ward was easy to work with and very trustworthy

Carter Ward was easy to work with and very trustworthy during our our entire purchase and subsequent trade in process. We will definately be utilizing Carter with all of our future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Carter Ward and Royal automotive or both, honest,

Carter Ward and Royal automotive or both, honest, dependable, trustworthy and valued me as a woman coming in to buy a vehicle. I would highly recommend seeing Carter, if you are looking to purchase a new car!

5.0

Carter Ward and Royal automotive or both, honest,

Carter Ward and Royal automotive or both, honest, dependable, trustworthy and valued me as a woman coming in to buy a vehicle. I would highly recommend seeing Carter, if you are looking to purchase a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

The dealership was clean and comfortable.

The dealership was clean and comfortable. The employees were welcoming and responsive, but not overbearing.

5.0

The dealership was clean and comfortable.

The dealership was clean and comfortable. The employees were welcoming and responsive, but not overbearing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

My brother recommended.

My brother recommended. Carter highly so I sent Carter a text about the civic that just arrived on his lot. He walked me through the purchase process with kindness an ease .. Took me on a test drive and then we went through financing asap and I drove off with my new car.

5.0

My brother recommended.

My brother recommended. Carter highly so I sent Carter a text about the civic that just arrived on his lot. He walked me through the purchase process with kindness an ease .. Took me on a test drive and then we went through financing asap and I drove off with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Wonderful experience from beginning to end.

Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thorough in explaining all the bells and whistles on my new Volvo.

5.0

Wonderful experience from beginning to end.

Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thorough in explaining all the bells and whistles on my new Volvo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Carter was very understanding of my disabilities and took

Carter was very understanding of my disabilities and took good care of with the purchase of our new used car and making the process as easy as possible. Thank you so much Rochelle Anderson

5.0

Carter was very understanding of my disabilities and took

Carter was very understanding of my disabilities and took good care of with the purchase of our new used car and making the process as easy as possible. Thank you so much Rochelle Anderson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Great experience purchasing a car.

Great experience purchasing a car. Carter Ward took time to answer questions and walk me through the process. Highly recommend!

5.0

Great experience purchasing a car.

Great experience purchasing a car. Carter Ward took time to answer questions and walk me through the process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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