Reviews
Great Service
My salesman was Jason Dudley and he was wonderful! Super friendly, professional, and helpful. We really had a great experience at Royal and I love my new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Great experience. Very nice people to work with. Everything was done as agreed upon. The work was excellent. Thank you very much I will recommend them anytime.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made it happen team!!!
Michael listened to what I was needing and the budget (car pmt allowance) service techs stayed late to replace a headlight bulb, helped get a booster seat undone.....They were all very personable, polite. Just excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always Friendly and Helpful
I have purchased 3 cars from Royal GMC and they have all been good purchases. The experience was good and I would recommend them to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jason Dudley provided exceptional service!
We visited several dealerships and had previously purchased a car with dissatisfaction. Jason Dudley provided exceptional service! He was very professional when explaining our options as relating to our unique situation. He took time to explain the overall process. Additionally, he was very thorough in detailing all features on the Passat. We are definitely satisfied with our purchase and would definitely recommend Jason Dudley to others interested in receiving honest and excetional service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest car buy!
Easiest car buying process ever! David was by far the easiest salesman to deal with. Drove 100+miles to do business. Repaired issues that were noticed. Great sale!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We bought the first car we were shown!
That would not have happened had it not been for the listening skills, patience and integrity of our salesperson, Djiby Tall! Excellent job! In fact, the entire experience with the Dealership was excellent. Aaron took my first call as you were closing for a snowstorm. Jason took over the call and was explaining our options as the power at my home went off and we lost connection. The next day we called and Tom asked us to come in and see the vehicle; He was tied up when we arrived and Djiby took over without a missing beat. Larry came over while we were waiting for Aaron and was very personable. Aaron then gave us options that sweetened the deal even more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, Quick and Easy!
The team at Royal Automotive was extremely helpful. I was able to do most of the paperwork before coming in to the dealership. Matt Morgan & Micah Murphy took care of all of my questions and got me on the road in my new truck in a hurry! I will be back to buy another vehicle from them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professionals at your service!
I rated Royal at 4 stars because each interaction with the sales team was positive and helpful during my decision-making process. I test drove a couple of vehicles (Volkswagen and GMC) and received the right amount of information on each to help me reach a decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service and great car
Matt was very helpful in our buying process. Everything was quick and painless. He helped out when Matt Morgan was unavailable and could not be at the dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car