West Houston Subaru

Wonderful experience. We will come back to John whenever we need another Subaru and have recommended him to our friends.

was walk-in, bought car and out in less than 2 hours. Simon did an excellent job. Totally satisfied with sales process and finance department.

I started the purchase online and the process was straight forward. Easy negotiation without the push. I do recommend this dealer and Soleman was an excellent person to deal with. We are more than happy with our car.

West Houston has been servicing my Subarus for several years. I am very happy with the service writers and the work that has been done. Easy to set up an appointment, while the work is being done, I am always kept informed of the progress. Cannot ask for more.

polite, organized, fair. .. easy to do business with. got me the car i wanted and outta there quick

Vince was a delight to work with and we got the car we wanted in a timely manner.

This was actually the first time we enjoyed the experiencing of deciding on a new car. Our sales associate was Keith - very knowledgeable about the inventory. He is also a well-versed conversationalist about many topics. Learning about new gadgets on cars is an ongoing process, but we also had a very good experience with Tran, who showed us the various ways to access information in the Forester.

Wonderful easy dealearship to work with. Jonathan was informative, knowledgeable and extremely helpful. I would recommend him to friends and family.

Excellent experience in this new car purchase. All involved (Sales Mgr. Vince and Finance Mgr Karen) were extremely courteous, knowledgeable and efficient. Overall great experience.

The staff is friendly and helpful. 5 hours(ish) seems excessive for an alignment and oil change. I'm at a loss for why my shift knob was out of position. I have yet to get it back to where it should be. Holy WAIT Batman! I got a text confirming check in and told to reply or call if I needed an update. I checked in about 0845 for an appointment at 1030. At 1245 I sent a text asking for an update. I went in at 3 pm because I did not get a response and wanted to beat the traffic. My car was done but the paper work was not touched. For an oil change and alignment 4.5 hrs seems a bit excessive and they weren't ready for me yet. I overheard others mention the wait too, so be ready for them to have your car a while. In theory, if you leave they'll work the cars of people waiting in the showroom first, but I've overheard others complain about the wait. Regardless of the staffing there, they seem to be scheduling well above capacity.