West Houston Subaru

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4.5
(151 reviews)
Visit West Houston Subaru
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 8:00am–2:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (281) 206-0391 (281) 206-0391
Used (281) 206-0227 (281) 206-0227
Service (281) 206-0470 (281) 206-0470

Inventory

See all 361 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2006.
West Houston Subaru is family owned and operated with over 30 years of experience. What that means to you; we treat you like family and our customers agree! We consistently achieve the highest customer satisfaction ratings in Houston that show West Houston Subaru has Really Really Happy Customers!

West Houston Subaru offers many automotive products and services to our Houston area customers. From quality new Subaru vehicles to used cars we know anyone looking for a vehicle in Houston will likely find what they want at our dealership.
Texas #1 Volume Subaru Dealership

Service center

Phone number (281) 206-0470

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
8:00am–2:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.5
(151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

2024 Crosstrek

Joon Kim was particularly helpful in the buying process. Excellent sale representative!

5.0

2024 Crosstrek

Joon Kim was particularly helpful in the buying process. Excellent sale representative!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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5.0

West Houston Subaru could not be better.

West Houston Subaru could not be better. There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant experience from entering, purchasing and driving out with my new Subaru.

5.0

West Houston Subaru could not be better.

West Houston Subaru could not be better. There was not a push to purchase their vehicle they simply presented their product and explained all of its aspects efficiently. It was a pleasant experience from entering, purchasing and driving out with my new Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

This dealership is so easy to work with.

This dealership is so easy to work with. The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the service guy had them on in five minutes! I love my new Crosstrek!

5.0

This dealership is so easy to work with.

This dealership is so easy to work with. The salespeople sold me exactly what I wanted and it only took a couple of hours. Yesterday I went in to get my new license plates and the service guy had them on in five minutes! I love my new Crosstrek!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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4.0

Very easy online experience when purchasing a new

Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for finance to close the purchase.

4.0

Very easy online experience when purchasing a new

Very easy online experience when purchasing a new vehicle. Set final costs and details before showing up at the dealership. The only negative for the entire buying experience was the wait time for finance to close the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

West Houston Subaru does a great job of helping the

West Houston Subaru does a great job of helping the purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It all went very smoothly.

5.0

West Houston Subaru does a great job of helping the

West Houston Subaru does a great job of helping the purchaser feel comfortable about every aspect of this major purchase. This was my second Subaru purchase. I got a good trade in on my old one. It all went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Subaru Wrx 2023 purchase

I went to look at a 2023 Subaru Wrx and sales person, Thy Tran introduced himself to us. He was well knowledgeable and friendly and helped us get the best deal om our trade and on the new purchase. He fought back and forth on our behave and got use the deal we wanted. I highly recommend Thy Tran of West Houston Subaru for any car purchase.

5.0

Subaru Wrx 2023 purchase

I went to look at a 2023 Subaru Wrx and sales person, Thy Tran introduced himself to us. He was well knowledgeable and friendly and helped us get the best deal om our trade and on the new purchase. He fought back and forth on our behave and got use the deal we wanted. I highly recommend Thy Tran of West Houston Subaru for any car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Daniel, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Kindest regards, Steve Palmisano, GM

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5.0

From inquiry to test drive to financing, every step of my

From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, and I would certainly return for any future car needs.

5.0

From inquiry to test drive to financing, every step of my

From inquiry to test drive to financing, every step of my car purchase experience here was smooth and (dare I say) enjoyable. I was caught by surprise by how lovely each person was, how easy the process was, and I would certainly return for any future car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great experience at West Houston Subaru.

Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future.

5.0

Great experience at West Houston Subaru.

Great experience at West Houston Subaru. Everyone was positive and nice and the service was great. I will definitely continue using this dealership in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Fail to understand the concept of appointment.

Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing at that time.

1.0

Fail to understand the concept of appointment.

Fail to understand the concept of appointment. Have been at the service department for 5 hrs without a diagnosis yet. They should not allow appointments at times if they cannot start diagnosing at that time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Highly Recommend

I had a pleasant experience with all of the staff at this location especially Eduardo and Gary! Their patience was greatly appreciated and they worked very hard to make it possible to work along with my needs. Their openness and ability to make me feel welcomed made the process stress free. Thank you!

5.0

Highly Recommend

I had a pleasant experience with all of the staff at this location especially Eduardo and Gary! Their patience was greatly appreciated and they worked very hard to make it possible to work along with my needs. Their openness and ability to make me feel welcomed made the process stress free. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Patricia, we're happy you found our staff to be so supportive during your experience here at West Houston Subaru. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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