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Ingram Park Mazda

(597 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (210) 686-5914 (210) 686-5914
Used (888) 582-3610 (888) 582-3610
Service (877) 912-2548 (877) 912-2548

About our dealership

This seller has been on Cars.com since July 2024.
Welcome to Ingram Park Mazda
Serving San Antonio with the best vehicles & service is one of our greatest passions. For years, we've dedicated ourselves to bringing San Antonio drivers a full circle car-buying and car ownership experience they look forward to. We have an impeccable selection of various makes and models on our lot, but even better we have been able to establish ourselves as a valued resource for car owners and shoppers. Experience the advantage of shopping with Ingram Park Mazda, today!
IPAC has it and we SELL it for LESS!

Service center

Phone number (877) 912-2548

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Julian was very attentive to our need to buy a new car.

Julian was very attentive to our need to buy a new car. I was very happy with my old car. I give Mazda a 10 for performance. WE were just coming to ask questions but it turned out for the best.

Julian was very attentive to our need to buy a new car.

Julian was very attentive to our need to buy a new car. I was very happy with my old car. I give Mazda a 10 for performance. WE were just coming to ask questions but it turned out for the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anita, it's fantastic to hear that Julian was able to assist you so well at Ingram Park Mazda! We're glad your visit turned out for the best and appreciate your high praise for our vehicles. Enjoy the new ride and welcome to the IPAC family!

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Average, at best!

Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch.

Average, at best!

Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, I apologize for the lack of motivation you experienced from our team. We value your repeat business and strive to provide consistent service every time. If there's anything specific you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, Clary Lunday - Service Manager - (210) 406-0144

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They lied to my 83 year old father, promised things they

They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving.

They lied to my 83 year old father, promised things they

They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

I'm truly sorry to hear about your experience. We strive for honesty and professionalism, so it's concerning to learn that this was not reflected during your visit. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, Clary Lunday - Service Manager - (210) 406-0144

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Jose as sales rep is amazing, he helped me alot.

Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.

Jose as sales rep is amazing, he helped me alot.

Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us at Ingram Park Mazda! We're glad to hear that Jose provided amazing assistance and made the process smooth. We appreciate your feedback regarding the warranty charges, and we'll certainly pass it along to management for review. If there's anything else we can do, please let us know! Welcome to the IPAC family!

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The service at IPAC Mazda was exceptional.

The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me.

The service at IPAC Mazda was exceptional.

The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carlos, we're delighted to hear that you had an exceptional experience with our team at Ingram Park Mazda. Thank you for the kind words about our service manager and being part of the IPAC family!

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IPAC Mazda really knows how to make a customer feel

IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something.

IPAC Mazda really knows how to make a customer feel

IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that your experience at Ingram Park Mazda turned into a satisfying vehicle purchase! Our team is committed to making every customer feel welcomed and valued, so it's great to know we hit the mark. Welcome to the IPAC family, and enjoy your new car!

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Jeff wilburn can be rated.

Jeff wilburn can be rated. 10 on all accounts. He listened to us & di d well in negotiationng with us

Jeff wilburn can be rated.

Jeff wilburn can be rated. 10 on all accounts. He listened to us & di d well in negotiationng with us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lesley & Clara, we're delighted to hear that Jeff provided top-notch service during your visit to Ingram Park Mazda. Thank you for sharing your experience with us and for being part of the IPAC family!

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Amazingly amazing, experience of amazing people who are

Amazingly amazing, experience of amazing people who are simply amazing and I can't say anything else other than amazing

Amazingly amazing, experience of amazing people who are

Amazingly amazing, experience of amazing people who are simply amazing and I can't say anything else other than amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear you had such an amazing experience with the team at Ingram Park Mazda! Thank you for sharing your enthusiasm, and for being part of the IPAC family!

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Excellent customer service!

Excellent customer service! very kind and easy to understand the work done on my car

Excellent customer service!

Excellent customer service! very kind and easy to understand the work done on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted we could deliver an excellent experience! - Ingram Park Mazda Team

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The overall experience was great.

The overall experience was great.David,Vern and Howard were amazing. I would highly recommend!!!

The overall experience was great.

The overall experience was great.David,Vern and Howard were amazing. I would highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, we really appreciate your positive review of David, Vern, and Howard! Thank you for being a part of the IPAC family.

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