Reviews
Julian was very attentive to our need to buy a new car.
Julian was very attentive to our need to buy a new car. I was very happy with my old car. I give Mazda a 10 for performance. WE were just coming to ask questions but it turned out for the best.
Julian was very attentive to our need to buy a new car.
Julian was very attentive to our need to buy a new car. I was very happy with my old car. I give Mazda a 10 for performance. WE were just coming to ask questions but it turned out for the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anita, it's fantastic to hear that Julian was able to assist you so well at Ingram Park Mazda! We're glad your visit turned out for the best and appreciate your high praise for our vehicles. Enjoy the new ride and welcome to the IPAC family!
Average, at best!
Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch.
Average, at best!
Average, at best! Employees seem to have no motivation. You walk in and usually there's no one to help you. In spite of being a repete customer, it's like starting from scratch.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, I apologize for the lack of motivation you experienced from our team. We value your repeat business and strive to provide consistent service every time. If there's anything specific you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, Clary Lunday - Service Manager - (210) 406-0144
They lied to my 83 year old father, promised things they
They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving.
They lied to my 83 year old father, promised things they
They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
I'm truly sorry to hear about your experience. We strive for honesty and professionalism, so it's concerning to learn that this was not reflected during your visit. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, Clary Lunday - Service Manager - (210) 406-0144
Jose as sales rep is amazing, he helped me alot.
Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.
Jose as sales rep is amazing, he helped me alot.
Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Ingram Park Mazda! We're glad to hear that Jose provided amazing assistance and made the process smooth. We appreciate your feedback regarding the warranty charges, and we'll certainly pass it along to management for review. If there's anything else we can do, please let us know! Welcome to the IPAC family!
The service at IPAC Mazda was exceptional.
The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me.
The service at IPAC Mazda was exceptional.
The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carlos, we're delighted to hear that you had an exceptional experience with our team at Ingram Park Mazda. Thank you for the kind words about our service manager and being part of the IPAC family!
IPAC Mazda really knows how to make a customer feel
IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something.
IPAC Mazda really knows how to make a customer feel
IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the car buying process, IPAC definitely is willing to work with you, so that both you and them feel like each other won something.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Ingram Park Mazda turned into a satisfying vehicle purchase! Our team is committed to making every customer feel welcomed and valued, so it's great to know we hit the mark. Welcome to the IPAC family, and enjoy your new car!
Jeff wilburn can be rated.
Jeff wilburn can be rated. 10 on all accounts. He listened to us & di d well in negotiationng with us
Jeff wilburn can be rated.
Jeff wilburn can be rated. 10 on all accounts. He listened to us & di d well in negotiationng with us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lesley & Clara, we're delighted to hear that Jeff provided top-notch service during your visit to Ingram Park Mazda. Thank you for sharing your experience with us and for being part of the IPAC family!
Amazingly amazing, experience of amazing people who are
Amazingly amazing, experience of amazing people who are simply amazing and I can't say anything else other than amazing
Amazingly amazing, experience of amazing people who are
Amazingly amazing, experience of amazing people who are simply amazing and I can't say anything else other than amazing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear you had such an amazing experience with the team at Ingram Park Mazda! Thank you for sharing your enthusiasm, and for being part of the IPAC family!
Excellent customer service!
Excellent customer service! very kind and easy to understand the work done on my car
Excellent customer service!
Excellent customer service! very kind and easy to understand the work done on my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted we could deliver an excellent experience! - Ingram Park Mazda Team
The overall experience was great.
The overall experience was great.David,Vern and Howard were amazing. I would highly recommend!!!
The overall experience was great.
The overall experience was great.David,Vern and Howard were amazing. I would highly recommend!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we really appreciate your positive review of David, Vern, and Howard! Thank you for being a part of the IPAC family.